Troubleshooting
•
"Setup troubleshooting" on page 58
•
"Print troubleshooting" on page 60
•
"Copy troubleshooting" on page 63
•
"Scan troubleshooting" on page 64
•
"Fax troubleshooting" on page 66
•
"Jams and misfeeds troubleshooting" on page 68
•
"Error messages" on page 71
•
"Removing and reinstalling the software" on page 72
Setup troubleshooting
•
"Power button is not lit" on page 58
•
"Software does not install" on page 58
•
"Page does not print" on page 59
Power button is not lit
Check power connection
Software does not install
Check your operating
system
Check your system
requirements
1
Disconnect the power cord from the wall outlet, and then from the printer.
2
Plug the cord all the way into the power supply on the printer.
3
Plug the cord into an electrical outlet that other electrical devices have been using.
4
If the
light is not on, press
The following operating systems are supported: Windows 2000, Windows XP, Windows
Vista, and Mac OS X.
Note: For Windows 2000 users, make sure you are using Service Pack 3 or later.
Check that your computer meets the minimum system requirements listed on the box.
Troubleshooting
1
.
58
2