Poor Scanned Image Quality; Partial Document Or Photo Scans; Fax Troubleshooting; Cannot Send Or Receive A Fax - Lexmark X2500 User Manual

Poor scanned image quality

Check the control panel
for any blinking lights
Clean the scanner glass
Adjust the quality of the
scan
Review steps to improve
print quality
Are you scanning from
photo or glossy paper, a
magazine, or a
newspaper?
Check quality of original
document
Check document
placement

Partial document or photo scans

Check document
placement
Check paper size

Fax troubleshooting

•
"Cannot send or receive a fax" on page 66
•
"Can send but not receive faxes" on page 67
•
"Can receive but not send faxes" on page 67
•
"Printer receives a blank fax" on page 67
•
"Received fax has poor print quality" on page 68

Cannot send or receive a fax

Check the control
panel for any blinking
lights
Check power
If one of the lights is blinking, see "Blinking lights on the control panel" on page 70.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with
water.
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the Lexmark Imaging Studio icon.
3
From the left pane of the Welcome screen, click Scan.
4
Click Custom Settings.
5
Select a higher scan resolution.
6
Click Start.
See "Improving print quality" on page 52.
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper,
see "Removing image patterns from photos, magazines, or newspapers" on page 44.
If the quality of the original document is not satisfactory, try using a clearer version of
the document or image.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Make sure the paper size being used matches the size you selected.
If one of the lights is blinking, see "Blinking lights on the control panel" on page 70.
If the light is not on, see "Power button is not lit" on page 58.
Troubleshooting
66