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Understanding paper and specialty media guidelines
Avoiding jams
Automatic document feeder
Your automatic document feeder is designed to handle most paper types. However, if you are unsure if your document will
cause a jam in the automatic document feeder, we recommend that you scan it using the flatbed.
The following cannot be properly fed by the automatic document feeder:
•
Paper with clip or staple attached
•
Paper with ink not totally dry
•
Paper with inconsistent thickness, such as envelopes
•
Paper with wrinkles, curls, folds, or tears
•
Tracing paper, coated paper, carbonless paper
•
Paper that is too large or too small (use flatbed instead)
•
Items other than papers, such as cloth, metal, or OHP film
•
Notched paper
•
Paper with an odd (non-rectangular) shape
•
Photographic paper
•
Paper with perforations on its side
•
Very thin paper
Printer
Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See
Supported print media for more information.
Note: Try a limited sample of any print media you are considering using with the MFP before purchasing
large quantities.
By selecting the appropriate print media and loading it properly, you can avoid most jams. See Loading standard trays
and optional trays, Loading the multipurpose feeder, or Loading the 2000-sheet drawer for detailed tray-loading
instructions.
The following hints can help you avoid jams:
•
Use only recommended print media.
•
Do not overload the print media sources. Make sure the stack height does not exceed the maximum height
indicated by the stack line on the labels in the sources.
•
Do not load wrinkled, creased, damp, or curled print media.
•
Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at
a time through the multipurpose feeder.
•
Do not use print media that you have cut or trimmed yourself.
•
Do not mix print media sizes, weights, or types in the same print media source.
•
Make sure the recommended print side is loaded in the source according to your simplex or duplex needs.
•
Keep print media stored in an acceptable environment. See Storing print media.
•
Do not remove trays during a print job.
•
Push all trays in firmly after loading them.
Avoiding jams
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