Remote Assistance; Assistance File; Figure 188 - Generating The Remote Assistance File - GE CSE Uniserve CB Watch 3 Operating Manual

REMOTE ASSISTANCE

Assistance File

In certain circumstances, you may be asked to generate, download and send data about the
configuration of your system so that GE can help you understand and remotely fix any issue
encountered. The "Assistance file" can be accesses as follows:
Login as "Specialist" and go to the bottom of the following page:
HMI: System / Downloads
Figure 188 – Generating the remote assistance file
MA-037 - CB Watch 3 Operating Manual v7.0 - May 2020 Page 112 of 118