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HP THUNDERBOLT DOCK G4 Features And Troubleshooting page 15

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T E C H N I C A L W H I T E PA P E R
CONTENTS &
NAVIGATION
2
HP Thunderbolt Dock G4 specifications summary
HP Thunderbolt G4 Dock, The Dock That
Does It All
3-4
First-time Connection
5-6
Supported Modes (Multi-Function
and Thunderbolt
4/USB4/Thunderbolt
TM
Pre-Boot Support
LED/Power Button
6-9
Charging Support from the Dock
Display Capabilities
9-10
HP Sure Start for Docks
Thunderbolt
Security Levels – Available Functions
TM
and Ports
10-12
Manageability
13-14
Troubleshooting Issues
15-19
Support list for the HP Thunderbolt 4 Dock
HP Commercial Notebook / mWS Platform Support
15.
S U P P O R T L I S T F O R T H E H P T H U N D E R B O LT 4 D O C K
The following chart details the support required for HP Notebooks and HP ZBook Mobile Workstations that support the initial
release of the HP Thunderbolt Dock G4. For future supported platforms, please see Dock Compatibility (search by notebook).
For prior products not listed, HP recommends using the HP Thunderbolt G2 Dock, HP USB-C®/A Dock G2,
or HP USB-C® Dock G5 docks.
H P COM M E RC I A L N OT E BO OK / MW S PL ATFORM SUPPO RT
Power
Segment
Platform
name
Dragonfly G2
Notebook PC
Dragonfly Max
Notebook PC
HP EliteBook
x360 1040 G8
Notebook PC
3)
TM
HP EliteBook
x360 1030 G8
Notebook PC
HP Elite x2 G8
HP EliteBook
Notebook PC
HP EliteBook
Notebook PC
840 Aero G8
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
x360 830 G8
HP
120W
Notebook PC
EliteBook
HP EliteBook
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
x360 1040 G7
Notebook PC
HP EliteBook
x360 1030 G7
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
Notebook PC
HP EliteBook
x360 830 G7
Notebook PC
BIOS
Thunderbolt™ driver *
Driver
Version
Softpaq
Version
HP Elite
01.08.00 SP137075 1.41.1193.0 SP134558 10.46.621.2021 SP137129
HP Elite
01.08.00 SP137038 1.41.1193.0 SP134558 10.46.621.2021 SP137129
01.08.00 SP137060 1.41.1193.0 SP134558 10.46.621.2021 SP137129
Tablet
850 G8
840 G8
01.08.00 SP137071 1.41.1193.0 SP134558 10.46.621.2021 SP137129
EliteBook
830 G8
01.08.00 SP137077 1.41.1193.0 SP134558 10.46.621.2021 SP137129
855 G8
845 G8
01.08.03 SP138414
835 G8
01.08.00 SP137035 1.41.1193.0 SP134558 10.46.621.2021 SP137129
830 G7
01.08.00 SP137122 1.41.1193.0 SP134558 10.46.621.2021 SP137129
840 G7
850 G7
01.08.00 SP137122 1.41.1193.0 SP134558 10.46.621.2021 SP137129
01.08.00 SP137128 1.41.1193.0 SP134558 10.46.621.2021 SP137129
Driver Version
Softpaq
for Realtek
RTL8153CH
NA
NA
10.46.621.2021 SP137129
LAN Driver
Driver Version
Softpaq
for Intel®
Softpaq
I225-LMvP
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249
1.0.2.22
SP138249

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