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T E C H N I C A L W H I T E PA P E R
CONTENTS &
NAVIGATION
2
HP Thunderbolt Dock G4 specifications summary
HP Thunderbolt G4 Dock, The Dock That
Does It All
3-4
First-time Connection
5-6
Supported Modes (Multi-Function
and Thunderbolt
4/USB4/Thunderbolt
TM
TM
Pre-Boot Support
LED/Power Button
6-9
Charging Support from the Dock
Display Capabilities
9-10
HP Sure Start for Docks
Thunderbolt
Security Levels – Available Functions
TM
and Ports
10-12
Manageability
13-14
Troubleshooting Issues
15-19
Support list for the HP Thunderbolt 4 Dock
HP Commercial Notebook / mWS Platform Support
3.
- MAC address pass through S0, S3, S4, S5 warm and cold dock
- Ethernet need to be installed separately on non-HP Windows. Drivers available on HP website
- For MAC PCs HP does not provide Ethernet and audio drivers
- Firmware updates on Windows and Linux host systems only
For Thunderbolt
Host systems, dock will use Intel 2.5 Gbps NIC. (To reach 2.5 Gbps speed, it requires infrastructure that
4
TM
supports 2.5GB Ethernet speeds.)
For Non-Thunderbolt
Note: The Ethernet driver is needed on the host system. The host connection to the Thunderbolt G4 dock will determine which
Ethernet NIC is active inside the dock. For Thunderbolt
or if Thunderbolt
Use the host side device manager to view Ethernet status.
F I R S T - T I M E C O N N E C T I O N
Figure A: HP Thunderbolt Dock G2 Left Angle and Back Side
for 120W, Combo, and 230W versions.
3)
1. 1 Power button
1
2. 1 USB Type-C® 3.2 Gen 2 (10 Gbps) port with data and power out (15W)
3. 1 USB-C® cable to connect to host system (0.8 m cable length)
4. 1 USB-A 3.2 Gen 1 (5G bps) charging port
5. 1 Standard Kensington lock slot
The dock power button is not functional when connected
1
to non-supported HP notebooks or non-HP notebooks.
Figure C: HP Thunderbolt G4 Dock - 120W/280W (back).
1. When connecting a new HP Thunderbolt Dock G4 to your notebook for the first time you may need to authorize
the Thunderbolt
TM
Thunderbolt
dock/device is attached. See Figure D.
TM
NOTE: You must be logged on as an administrator of the local computer. In some Thunderbolt
the dialog may not appear (see Thunderbolt
Figure D: Dialog box requesting administrative approval of a new Thunderbolt
(Multi-Function) Host systems, dock will use Realtek 1.0 Gbps NIC.
TM
mode is turned off, the Realtek 1.0 Gb/s Ethernet NIC is active. Only one Ethernet is active at one time.
TM
device. When the dialog appears, click on the pop up. A dialog will appear each time a new
Security level section).
TM
connections, the Intel® I225 LMvP device is active. For USB-C®,
TM
Figure B: HP Thunderbolt G4 Dock - 120W/280W (280W
version with cable combo shown).
1. 1 USB 3.2 Gen 1 (5 Gbps) charging port
2. 1 4.5 mm power barrel (delivering up to 230W power to host) out (15W)
3. 1 USB-C® alt-mode cable (delivering up to 100W power)
5. 1 Power Button
1
4. 1 USB Type-C® 3.2 Gen 2 (10 Gbps) port with data and power out (15W)
The dock power button is not functional when connected
1
to non-supported HP notebooks or non-HP notebooks.
1. 2 USB 3.2 Gen 1 ports (5 Gbps)
5. 1 Thunderbolt
2. 2 DP 1.4 ports
6. 1 Power barrel port (120W or 280W)
3. 1 USB-C® 3.2 Gen 1 DisplayPort
7. 1 Indicator light
4. 1 HDMI 2.0 port
8. 1 Ethernet port: 2 internal NIC cards
Requires infrastructure that supports 2.5 GB Ethernet speeds.
1
TM
device.
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4 port
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to support 1 Gb and 2.5 Gb Ethernet
1
security level settings
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