berlinger SmartMonitor SITE L User Manual
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berlinger SmartMonitor SITE L User Manual

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Summary of Contents for berlinger SmartMonitor SITE L

  • Page 2 User Manual SmartMonitor 1 — Last update: 31 October 2022 Berlinger & Co. AG Copyright © 2022 Berlinger & Co. AG...

  • Page 3: Table Of Contents

    3. Device & display information......................20 3.1. Device............................21 3.2. Display ............................. 24 3.3. Acoustic alarm (SmartMonitor SITE L only) ................25 4. Device configuration ........................26 4.1. WiFi Setup for SmartMonitor (SITE L only) ................28 5. How to configure your device ......................30 6.
  • Page 4 14. Additional functionalities ......................62 14.1. Manual flight mode ......................... 63 15. Warning ............................65 15.1. Display warnings ........................66 16. Disposal ............................69 17. Certification & Standards ......................70 18. FAQ & Glossary ..........................72...

  • Page 5: Home

    User Manual SmartMonitor - 1_en 1. Home Reference number: MKT-80025-EN Valid from 11/2022 The information is applicable for SmartMonitor SITE L, SHIP L and SHIP M. Quick Setup – Monitoring for Shipment and Site Use this flow to operate your device: Configure your device Place your device –...

  • Page 6: Device Application Information

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2. Device application information • Intended use • Device handling warnings • Device use • Device cleaning • Battery information & use • Device lifetime • Air freight • Communication & Geographical Positioning...

  • Page 7: Intended Use

    The device collects and automatically uploads data to the compatible cloud solution SmartView, for immediate decision-making on product integrity. The information is applicable for SmartMonitor SITE L, SHIP L and SHIP M. For detailed information, read the technical specifications.
  • Page 8 SmartSensor. Available sensor models: SmartSensor Berlinger offers a range of external sensors with the SmartMonitor, which can be easily and securely applied to the SmartMonitor via the sensor socket (M5), after removing the sensor cap. SmartSensor TEMP The SmartSensor monitors products that are being transported or stored in refrigerators/freezers at temperatures from -40 to +75°C.
  • Page 9 Berlinger & Co. AG User Manual SmartMonitor - 1_en SmartSensor Glycol for the monitoring of products in transport or storage in refrigerators/freezers at temperatures from -40 to +60°C. The glycol bottle simulates the temperature exposure behavior of vials. It is ideal to reduce sudden temperature fluctuations, like refrigerator door/packaging opening or defrosting cycles, while it accurately captures the temperature exposure of the vials monitored.

  • Page 10: Device Handling Warnings

    • Real-time availability of measurements may depend on local connectivity and Connectivity may be delayed. • If the SmartMonitor device is damaged, don’t use it and contact Berlinger Damage support for refurbishment options. • Ensure that the user manual instructions are followed before using the General SmartMonitor for monitoring.
  • Page 11 • Keep away from children. • Don’t open it. Safety • Berlinger recommends training of all persons that handle the SmartMonitor device and/or SmartView. • The sensor socket (M5) is a sensitive part of the device. • If you are not using the sensor socket (M5), keep it covered to protect from Sensor socket water, dust, etc..
  • Page 12 Berlinger & Co. AG User Manual SmartMonitor - 1_en If more help is needed, contact Berlinger support at support@berlinger.com. Manufactured by: Berlinger & Co. AG Mitteldorfstrasse 2 9608 Ganterschwil SWITZERLAND Page 9 of 72...

  • Page 13: Device Use

    2.3. Device use Please note that all SmartMonitor SHIP devices are dedicated for shipment monitoring, whereas the SmartMonitor SITE L is dedicated for site monitoring. Ensure the SmartMonitor is securly installed and cannot fall. The SmartMonitor can be fixed with: •...

  • Page 14: Device Cleaning

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2.4. Device cleaning Important: The device shall not get in close contact with volatile chemicals such as solvents or other organic compounds. Especially high concentration and long exposure must be avoided. Ketenes, Acetone, Ethanol, Isopropyl Alcohol, Toluene, etc. are known to cause drift of the humidity reading.

  • Page 15: Battery Information & Use

    If the battery is expired, the device cannot be started. The devices can be returned to Berlinger for recycling and refurbishment. SmartMonitor SHIP L/SITE L: once the battery shelf life has been exceeded, the battery expired...
  • Page 16 Berlinger & Co. AG User Manual SmartMonitor - 1_en The device start is not within the battery shelf life: If the device is not started within battery shelf life, recharge is required to ensure battery performance according to technical specification.
  • Page 17 If the device is not started within battery shelf life, the battery expired. The device can longer be started. Devices can be returned to Berlinger for recycling and refurbishment. Please find defined battery shelf life and battery run time per SmartMonitor device model in the technical specification.

  • Page 18: Device Lifetime

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2.6. Device lifetime The typical device lifetime is defined based on a standard use case. Finally, the device lifetime depends on number of usages, to which temperature ranges the device is exposed during its lifetime, careful handling, amongst others.

  • Page 19: Air Freight

    Before using the SmartMonitor on a shipment, please check the website of the respective airline or LINK LANDING PAGE. If the airline you would like to use, has not yet approved the SmartMonitor, please contact Berlinger at info@berlinger.com. Airlines may require the SmartMonitor or batteries to be declared on the AWB (Airway Bill).

  • Page 20: Communication & Geographical Positioning

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2.8. Communication & Geographical Positioning • Communication • Geographical Positioning Page 17 of 72...

  • Page 21: Communication

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2.8.1. Communication Communication for automated upload of data from the SmartMonitor to SmartView is dependent on the network availability at the time of attempt for synchronization at the interval set in SmartView. The SmartMonitor device will automatically choose the most efficient cellular technology available.

  • Page 22: Geographical Positioning

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 2.8.2. Geographical Positioning The SmartMonitor SHIP L and SHIP M are equipped with a range of geographical positioning technologies. For details, please see the technical specification. The SmartMonitor automatically will choose the technology with the most accurate position of the device.

  • Page 23: Device & Display Information

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 3. Device & display information • Device • Display • Acoustic alarm Page 20 of 72...

  • Page 24: Device

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 3.1. Device No. Name Description Display Multi-information display USB-plug To charge the battery or download the data manually Light signal to support user interaction 1 x short white signal – Always upon button interaction 1 x long green signal –...
  • Page 25 1 x long press – Start monitoring button 1 x short press – Display info scroll – Single button press causes to skip to next information 1 x short press – Mute acoustic alarm (SmartMonitor SITE L only) Light sensor Monitors light events Humidity...
  • Page 26 Berlinger & Co. AG User Manual SmartMonitor - 1_en européenne) environmental protection standards General warning See warnings in chapter WARNINGS “Learn more” Find more information about SmartMonitor behind the code QR code Page 23 of 72...

  • Page 27: Display

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 3.2. Display No. Name Description Battery status Indicates the battery status Battery Lightning icon indicates whether external power has been connected charging Device indicates that there is no temperature and/or humidity alarm violation on the...

  • Page 28: Acoustic Alarm (Smartmonitor Site L Only)

    User Manual SmartMonitor - 1_en 3.3. Acoustic alarm (SmartMonitor SITE L only) The SmartMonitor SITE L has an integrated buzzer to give an acoustic alarm to the user. The alarm must be acknowledged and closed in SmartView. Acoustic Alarm (muted by next button press)

  • Page 29: Device Configuration

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 4. Device configuration The configuration parameters for SmartMonitor devices are defined via SmartView. (Please see SmartView User Manual and SmartView Login Page). The relevant configuration is applied to the shipment/site/sector or directly to the device in SmartView.
  • Page 30 Berlinger & Co. AG User Manual SmartMonitor - 1_en After completing the setup in SmartView, a triple push of the multifunctional button is required to synchronize configuration policy. After successful synchronization, the SmartMonitor can be started. Do not enable on configuration policies intended for shipments or sectors.

  • Page 31: Wifi Setup For Smartmonitor (Site L Only)

    4.1. WiFi Setup for SmartMonitor (SITE L only) The SmartMonitor SITE L includes WiFi as a communication option. To use communication via WiFi, WiFi needs to be enabled in the configuration policy in SmartView. Additionally, the WiFi needs to be setup on individual device level following the steps below.
  • Page 32 SmartMonitor and click SAVE. The WIFI_CREDENTIALS.JSON file has been downloaded to your computer. Save the file in the BERLINGER USB-Drive to apply the WiFi credentials to the SmartMonitor. The WiFi credentials file is now added to the SmartMonitor.

  • Page 33: How To Configure Your Device

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 5. How to configure your device To configure the SmartMonitor device with the desired configuration in SmartView, triple push the multifunctional button in quick succession. This will initiate cloud synchronization to download the configuration.
  • Page 34 Berlinger & Co. AG User Manual SmartMonitor - 1_en Establishing connection to SmartView. The tick ( ) in the cloud symbol is blinking, the cellular symbol ( ) is static. Downloading configuration. The cloud symbol ( ) is blinking. Configuration is successfully downloaded to the device. The cloud (...
  • Page 35 SmartMonitor (BERLINGER) will appear. If the pop up window does not appear, locate the BERLINGER USB-Drive on your computer and open it. Log into SmartView with your credentials. In SmartView, navigate to “Devices” under the section “Monitoring”.
  • Page 36 Select “Download”. The configuration policy file has been downloaded to your computer and can be found in the Download folder. Save the device configuration file in the BERLINGER USB-Drive. Disconnect the SmartMonitor from your computer. To check if the download has been successfully completed, single push the multifunctional button.
  • Page 37 Berlinger & Co. AG User Manual SmartMonitor - 1_en If more help is needed with configuring your device, contact Berlinger support at support@berlinger.com Page 34 of 72...

  • Page 38: How To Charge Your Device

    The SmartMonitor SHIP L and SITE L are equipped with a rechargeable battery. In the following chapters you will find relevant information about charging. • Charging before use – SmartMonitor SHIP L and SITE L • Permanent charging – SmartMonitor SITE L only Page 35 of 72...

  • Page 39: Charging Before Use (Smartmonitor Ship L And Site L)

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 6.1. Charging before use (SmartMonitor SHIP L and SITE L) In order to ensure the SmartMonitor functions according to the technical specification, the SmartMonitor device must be fully charged upon device start.

  • Page 40: Permanent Charging (Smartmonitor Sitel Only)

    User Manual SmartMonitor - 1_en 6.2. Permanent charging (SmartMonitor SITE L only) For the SmartMonitor SITE L, permanent charging is required. The built-in battery is designed to support power disconnects and outages for a limited amount of time (see technical specification), but not for permanent monitoring.

  • Page 41: How To Place Your Device With External Sensor

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 7. How to place your device with external sensor To ensure display readability and optimized battery performance, it is recommended to use an external sensor in frozen application. How to place the SmartMonitor with an external sensor at: •...

  • Page 42: Site

    7.1. Site The SmartMonitor is monitoring the environment temperature, whereas the external sensor is monitoring the refrigerator/freezer temperature. Berlinger offers a range of external sensors compatible with the SmartMonitor. All sensor types are connected following the below steps. NOTE: Use only original Berlinger external sensors for SmartMonitor devices.
  • Page 43 To connect an external sensor to the SmartMonitor, remove the grey cap at the right side of the SmartMonitor device. Align the sensor plug with the sensor socket. Ensure the Berlinger eye ( ) is facing the same direction as the SmartMonitor device display.

  • Page 44: Shipment

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 7.2. Shipment Berlinger offers a range of external sensors compatible with the SmartMonitor. All sensor types are connected following the below steps. NOTE: Use only original Berlinger external sensors for SmartMonitor devices.
  • Page 45 Berlinger & Co. AG User Manual SmartMonitor - 1_en Once correctly applied, tighten the connector by screwing clockwise. Continue with start your device. Page 42 of 72...

  • Page 46: How To Place Your Device Without External Sensor

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 8. How to place your device without external sensor How to place the SmartMonitor without an external sensor at: • a site • for a shipment Page 43 of 72...

  • Page 47: Site

    Plug the power adapter of the SmartMonitor into the power socket for permanent charging. ! Ensure that the cable does not represent a tripping hazard. ! Ensure that the cable cannot easily be disconnected as PERMANENT CHARGING is required for the SmartMonitor SITE L. Continue with start your device.

  • Page 48: Shipment

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 8.2. Shipment Step Picture Description Place the device inside the temperature-controlled box/container and wait for it to acclimatize. Use the mounting option on the back of the SmartMonitor or attach the Velcro tape to the designated area to place the device securely.

  • Page 49: Device Info Before Device Start

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 9. Device info before device start To scroll through available device info, single push the multifunctional button. Skip scroll text items with button short press. Step Screen Description The name of the configuration defined in SmartView is displayed.

  • Page 50: How To Start Your Device

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 10. How to start your device Press and hold the multifunctional button To start the device, long-press the multifunctional button for longer than 3 seconds until the letters are replaced with stars (“*******”).
  • Page 51 Berlinger & Co. AG User Manual SmartMonitor - 1_en If no start delay is configured, in case of successful start, record sign ( ) will be on and tick* ( ) will be displayed. The 7-digit text field will display the temperature.

  • Page 52: Running Device

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 11. Running device • Device info when device is running • Device alarm while running • Cloud sync while running Page 49 of 72...

  • Page 53: Device Info When Device Is Running

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 11.1. Device info when device is running Single push the mutlifunctional button. To scroll through available device info, single push the multifunctional button. Skip scroll text items with button short press.
  • Page 54 The defined label name (e.g., Airway Bill, Refrigerator/Freezer ID etc.) from SmartView is displayed on the screen. With a long press on the multifunction button, the device can be stopped. SmartMonitor SITE L only Nr. Screen Description Measured Maximum Temperature The measured maximum temperature within the last 24 hours.
  • Page 55 Berlinger & Co. AG User Manual SmartMonitor - 1_en Current Date/Time The current date/time is display in the following format: DDMMMYYYY HH:MM Page 52 of 72...

  • Page 56: Device Alarm While Running

    Infinite scroll on alarm source. SmartMonitor vs. SmartSensor Temperature vs. Humidity Cloud To enter device info, single button-press. Acoustic and visual alarm (LED), for SmartMonitor SITE L only. Page 53 of 72...

  • Page 57: Cloud Sync While Running

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 11.3. Cloud sync while running Upon Cloud synchronization, the following screens are displayed. No. Screen Description Cloud tick ( ) is blinking while syncing. With connectivity: Static cloud tick ( ) display after sync success.

  • Page 58: How To Stop Your Device

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 12. How to stop your device SmartMonitor SITE L can be stopped via cloud command only. To stop the device, long-press the multifunctional button. No. Screen Description Upon device interaction, device will indicate to user that longpress of multifunctional button is required for stop.
  • Page 59 Berlinger & Co. AG User Manual SmartMonitor - 1_en Automated read out No. Screen Description Establishing connection to SmartView. Cellular or WiFi symbol is blinking. All data has been uploaded to the cloud. Manual read out If device is not able to establish connectivity with SmartView to upload monitoring data, it is required to manually upload the data to SmartView via USB.
  • Page 60 Connect USB cable with computer. The SmartMonitor display indicates UPDATE if successfully connected. When connecting the SmartMonitor to the computer a pop-up window of SmartMonitor (BERLINGER) will appear. If the pop- up window does not appear, locate the BERLINGER USB-Drive on your computer and open it.
  • Page 61 Berlinger & Co. AG User Manual SmartMonitor - 1_en Click “Choose Files and select the files displayed in the BERLINGER USB-Drive. Once the files have been added select “Upload File(s)”.Check Process Result to see if your files have been successfully uploaded.
  • Page 62 Berlinger & Co. AG User Manual SmartMonitor - 1_en Disconnect the SmartMonitor from your computer. Status when stopped No. Screen Description Device indicates that no alarm violation took place during the entire monitoring period. Device indicates that alarm violation took place during the monitoring period.

  • Page 63: Prepare Smartmonitor For Re-Use

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 13. Prepare SmartMonitor for re-use Step Screen Description Device has been stopped and is ready for re-use. Only when the monitoring data from the previous run have successfully uploaded to SmartView.
  • Page 64 Berlinger & Co. AG User Manual SmartMonitor - 1_en Confirmation that SmartMonitor device restart has been initiated To initiate the restart of the SmartMonitor, triple-push the multifunctional button. SCREENS Page 61 of 72...

  • Page 65: Additional Functionalities

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 14. Additional functionalities • Manual flight mode Page 62 of 72...

  • Page 66: Manual Flight Mode

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 14.1. Manual flight mode Once the device is started, the device can be put in ‘manual flight mode’. During ‘manual flight mode’, RF emission exceeding what is allowed on aircraft, is suspended until the ‘manual flight mode’...
  • Page 67 Berlinger & Co. AG User Manual SmartMonitor - 1_en Confirmation that SmartMonitor device restart has been initiated. To initiate the restart on the SmartMonitor triple-push on the multifunctional button. Page 64 of 72...

  • Page 68: Warning

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 15. Warning • Display warnings Page 65 of 72...

  • Page 69: Display Warnings

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 15.1. Display warnings Category Problem Effect Solution Connect the device to Blank display No information visible USB charger to charge battery the battery. SMARTMONITOR ERROR ERROR is shown on the display, the...
  • Page 70 Berlinger & Co. AG User Manual SmartMonitor - 1_en CALIBRATION EXPIRED Scroll “CALIBRATION EXPIRED” + “EXPIRED” Static and the exclamation Recalibrate the device Device mark is blinking. The LED lights up red. and update in SmartView start The calibration expiry date set by the accordingly.
  • Page 71 On the back of the device is a 3D-code which links to a page, where more information about the device is available. If more help is needed, contact Berlinger support at support@berlinger.com Page 68 of 72...

  • Page 72: Disposal

    Electronic devices are recyclable and do not belong in household waste. At the end of its lifetime, dispose of the product in accordance with the regulation according to your country or return it to Berlinger according Berlinger RMA (Return Merchandise Authorization) process. If more help is needed, contact Berlinger support at support@berlinger.com Page 69 of 72...

  • Page 73: Certification & Standards

    2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Changes or modifications made to this equipment not expressly approved by Berlinger & Co. AG may void the FCC authorization to operate this equipment.
  • Page 74 Berlinger & Co. AG User Manual SmartMonitor - 1_en distance entre la source de rayonnement et votre corps. Ce transmetteur ne doit pas être place au même endroit ou utilise simultanément avec un autre transmetteur ou antenne. Regulatory certification Page 71 of 72...

  • Page 75: Faq & Glossary

    Berlinger & Co. AG User Manual SmartMonitor - 1_en 18. FAQ & Glossary Glossary of Symbols Symbol Description OK symbol alarm symbol SmartMonitor is ready to start SmartMonitor is measuring SmartMonitor has stopped Cloud status: Upload successful Cloud status: Upload not successful...

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