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Majestic QUARTZPLA36IN Owner's Manual

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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity.
High temperatures could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
QUARTZ
SERIES
Models:
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner's Manual • 2643-981 Rev. B • 7/22
Owner's Manual
Operation and Maintenance
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
Decorative barrier front must be ordered separately at
time of appliance purchase.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Majestic QUARTZPLA36IN

  • Page 1 Decorative barrier front must be ordered separately at gases, unless a certified kit is used. time of appliance purchase. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 2: Welcome

    OWNER’S MANUAL CANADA Serial Number (Modèle): XXXXXXXXX ALTITUDE:......0-2000 FT....0-4500 FT. MAX. INPUT BTU/h ....xx,xxxx ....xx.xxx Serial: MIN. INPUT BTU/h ....xx.xxx......xx.xxx (Série): ORIFICE SIZE ......#xx DMS ....#xx DMS Xxxx-xxx Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 3: Table Of Contents

    C. Contact Information ......26  = Contains updated information. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger, FlexBurn® System 3 years Lifetime (engine, inner cover, access cover and fireback) None 1 Year All purchased replacement parts Page 1 of 2 4021-645M 9/21 Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 5 EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 2 of 2 4021-645M 9/21 Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 6: Product Specific Information

    Check with your local gas utility to determine proper B. Glass Specifications orifice size. This appliance is equipped with ceramic glass. Replace glass only with ceramic glass. Please contact your dealer for replacement glass. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 7: Important Safety And Operating Information

    • Never leave children alone near a hot fireplace, whether operating or cooling down. • Teach children to NEVER touch the fireplace. Figure 3.1 Clear Space Requirement - All Models Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 8: General Operating Parts

    • Ensure that the glass is sealed and in the proper position and that the integral barrier is in place. WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fireplace with fixed glass assembly removed. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 9: Lighting Instructions (Ipi)

    G. Lighting Instructions (IPI) Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 10: Appliance Break-In

    The Heat-Out-Gas kit draws heat from your fireplace and directs it outside, up to 25 feet away. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 11: Operation During A Power Outage (Intellifire Touch ® )

    Slide the ON/REMOTE/OFF switch to the ON position. NOTICE: Some functionality will be lost when using battery backup including fan, lights, or any other auxiliary functions that require household 110-120 VAC power. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 12: Detailed Component Operating Instructions

    - Set the IFT-ECM 3-position selector switch to switch, IFT-RC400 or IFT-RC150. The wired wall OFF position. switch is NOT available if a Power Vent is used. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 13 Wi-Fi (Optional) If desired, a Wi-Fi module (IFT-WFM) may be added to allow the appliance to be run via an app. Contact your dealer to order. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 14: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace shall be turned off and cooled before servicing. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 15 If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unin- tended operation: • Remove batteries from remote controls. • Unplug 6 volt adapter plug on IPI models. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 16: Maintenance Tasks - Qualified Service Technician

    Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided. • Remove all foreign objects. • Verify unobstructed air circulation. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 17 Verify proper operation after servicing. WARNING! Risk of Shock! Replace damaged wire with type 105º C rated wire. Wire must have high temperature insulation. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 18: Frequently Asked Questions And Troubleshooting

    Installer’s Manual for this the touch. appliance. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to locate a dealer. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 19: Frequently Asked Questions - Intellifire Touch Controls (Ift-Rc400)

    90 seconds. If this failure appliance did not start. Try again period of appliance inactivity. persists, contact dealer for service. by pressing Flame On. Gas control system failure. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 20: Troubleshooting

    If open or shorted, replace valve. Check valve harness wire continuity, if open replace 6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace ECM. or spark, 2 Red/2 Green Lockout. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 21 Check resis- Damaged pilot assembly. tance between tip of sense rod and IFT-ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is de- tected. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 22: Reference Materials

    Refractory Kits (Quantity 1 Required) BRICK36TBPLA Brick Refractory Kit, Tavern Brown GLQUARTZ36PLA Reflective Black Glass Refractory Kit Heat Management Systems Kits HEAT-OUT-GAS Heat-Out-Gas Kit HEAT-ZONE-GAS Heat-Zone-Gas Kit Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 23: Service Parts

    Basepan, Right 2643-112 Ember Bed 2372-108 Glass Door Assembly GLA-750TRS Valve Assembly See following Page Junction Box SRV4021-013 Additional service part numbers appear on following page. 7/22 Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 24 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Additional service part numbers appear on following page. Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...
  • Page 25 Touch Up Paint TUP-GBK-12 IPI CONVERSION KITS Conversion Kit NG NGKQRZPLA36 Conversion Kit Propane LPKQRZPLA36 Pilot Orifice NG SRV593-528 Pilot Orifice Propane SRV593-527 Regulator NG NGK-DXV-50 Regulator Propane SRVLPK-DXV-50 Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

  • Page 26: Contact Information

    This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945E Printed in U.S.A. - Copyright 2022 Majestic • QUARTZPLA36IN / QUARTZPLA36IL Owner’s Manual • 2643-981 Rev. B • 7/22...

This manual is also suitable for:

Quartz seriesQuartzpla36ilQuartzpla36

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