Majestic QUARTZ32IFTN Owner's Manual
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Majestic QUARTZ32IFTN Owner's Manual

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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity.
High temperatures could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
QUARTZ
SERIES
Models:
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner's Manual • 2641-981 Rev. D • 1/21
Owner's Manual
Operation and Maintenance
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
Decorative barrier front provided with this appliance.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Majestic QUARTZ32IFTN

  • Page 1 This appliance is not convertible for use with other Decorative barrier front provided with this appliance. gases, unless a certified kit is used. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 2: Welcome

    OWNER’S MANUAL CANADA Serial Number (Modèle): XXXXXXXXX ALTITUDE:......0-2000 FT....0-4500 FT. MAX. INPUT BTU/h ....xx,xxxx ....xx.xxx Serial: MIN. INPUT BTU/h ....xx.xxx......xx.xxx (Série): ORIFICE SIZE ......#xx DMS ....#xx DMS Xxxx-xxx Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 3: Table Of Contents

    C. Contact Information ......30  = Contains updated information. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger, FlexBurn® System 3 years Lifetime (engine, inner cover, access cover and fireback) None 1 Year All purchased replacement parts Page 1 of 2 4021-645L 10/20 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 5 EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 2 of 2 4021-645L 10/20 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 6: Product Specific Information

    Hearth & Home Technologies recommends QUARTZ36IFTL HHT Factory Trained or NFI certified professionals. 20,500 11,500 (0-2000 FT) (PROPANE) QUARTZ42IFTN 28,500 14,500 (0-2000 FT) (NG) QUARTZ42IFTL 26,000 13,500 (0-2000 FT) (PROPANE) Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 7: Important Safety And Operating Information

    • Never leave children alone near a hot fireplace, whether Figure 3.1 Clear Space Requirement - All Models operating or cooling down. • Teach children to NEVER touch the fireplace. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 8: General Operating Parts

    Use appropriate finishing materials that are able to withstand these conditions. For additional finishing guidelines, see Section 10 in the appliance installation manual. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 9 Suggestions on how to further reduce TV temperatures: Increase “A” dimension. b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.4 Good Faith TV Guidelines Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 10: Before Lighting Appliance

    • Ensure that the glass is sealed and in the proper position and that the integral barrier is in place. WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fireplace with fixed glass assembly removed. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 11: Lighting Instructions (Ipi)

    G. Lighting Instructions (IPI) Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 12: Appliance Break-In

    The Heat-Out-Gas kit draws heat from your fireplace and directs it outside, up to 25 feet away. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 13: Operation During A Power Outage - Intellifire Touch

    Slide the ON/REMOTE/OFF switch to the ON position. NOTICE: Some functionality will be lost when using battery backup including fan, lights, or any other auxiliary functions that require household 110-120 VAC power. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 14: Detailed Component Operating Instructions

    - Set the IFT-ECM 3-position selector switch to switch, IFT-RC400 or IFT-RC150. The wired wall OFF position. switch is NOT available if a Power Vent is used. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 15 - If the IFT-ECM re-enters the lock-out condition allow the appliance to be run via an app. Contact your after these steps, call your dealer for service. dealer to order. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 16: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace shall be turned Figure 4.1 Fixed Glass Assembly off and cooled before servicing. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 17 If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unin- tended operation: • Remove batteries from remote controls. • Unplug 6 volt adapter plug on IPI models. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 18: Maintenance Tasks - Qualified Service Technician

    Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided. • Remove all foreign objects. • Verify unobstructed air circulation. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 19 Verify proper operation after servicing. WARNING! Risk of Shock! Replace damaged wire with type 105º C rated wire. Wire must have high temperature insulation. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 20: Frequently Asked Questions And Troubleshooting

    Installer’s Manual for this the touch. appliance. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to locate a dealer. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 21: Frequently Asked Questions - Intellifire Touch Controls (Optional Ift-Rc400)

    90 seconds. If this failure appliance did not start. Try again period of appliance inactivity. persists, contact dealer for service. by pressing Flame On. Gas control system failure. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 22: Troubleshooting

    If open or shorted, replace valve. Check valve harness wire continuity, if open replace 6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace ECM. or spark, 2 Red/2 Green Lockout. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 23 Check Damaged pilot assembly. resistance between tip of sense rod and IFT-ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is detected. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 24: Reference Materials

    After a qualified service technician has installed the In- telliFire Wi-Fi module with the IntelliFire app, follow the instructions supplied to operate your appliance. Contact your dealer if you have questions. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 25: Service Parts

    2412-111 Base Pan Glass Door Assembly GLA-550TR Hood 2115-230 SRV2401-021 Door Junction Box SRV4021-013 385-290 Elbow Heat Shield Additional service part numbers appear on following page. 1/21 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 26 Base Pan 2413-111 Glass Door Assembly GLA-750TR 2118-230 Hood DBM36BK Door Junction Box SRV4021-013 Elbow Heat Shield 385-290 Additional service part numbers appear on following page. 1/21 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 27 Base Pan 2414-111 Glass Door Assembly GLA-950TR 2121-230 Hood DBM42BK Door Junction Box SRV4021-013 Elbow Heat Shield 385-290 Additional service part numbers appear on following page. 1/21 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 28 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Additional service part numbers appear on following page. Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...
  • Page 29 Pkg of 25 CONVERSION KITS Conversion Kit NG NGKQUARTZ-IFT Conversion Kit Propane LPKQUARTZ-IFT Pilot Orifice NG SRV593-528 Pilot Orifice Propane SRV593-527 Regulator NG NGK-DXV-50 Regulator Propane SRVLPK-DXV-50 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

  • Page 30: Contact Information

    This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945E Printed in U.S.A. - Copyright 2021 Majestic • QUARTZ32IFTN/L, QUARTZ36IFTN/L, QUARTZ42IFTN/L Owner’s Manual • 2641-981 Rev. D • 1/21...

This manual is also suitable for:

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