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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting in the oven and when cooking on the hob, and how to
dispose of your appliance properly.
Saving energy with your oven
Only preheat the oven if this is specified in the recipe or in
■
the operating instruction tables.
Use dark, black lacquered or enamelled baking tins. They
■
absorb the heat particularly well.
Open the oven door as infrequently as possible while
■
cooking, baking or roasting.
It is best to bake more than one cake, one after the other.
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The oven is still warm. This reduces the baking time for the
second cake. You can also place two loaf tins next to each
other.
For longer cooking times, you can switch the oven off
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10 minutes before the end of the cooking time and use the
residual heat to finish cooking.
E no.
O
After-sales service
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
After-sales contact details for all countries can be found in the
attached after-sales service directory.
Saving energy with the hob
Use pots and pans with thick, even bases. Uneven bases
■
increase energy consumption.
The diameter of pan bases should be the same size as the
■
hotplate. In particular, small saucepans on the hotplate cause
energy losses. Note that cookware manufacturers often
indicate the upper diameter of the saucepan. This is usually
bigger than the diameter of the base of the pan.
Use a small saucepan for small quantities. A larger, less full
■
saucepan requires a lot of energy.
Always place suitable lids on saucepans. When cooking
■
without a lid, four times the energy is required.
Cook with only a little water. This will save energy. Vitamins
■
and minerals in vegetables are preserved.
Switch to a lower heat setting in good time.
■
Use the residual heat. For longer cooking times, you can
■
switch the hotplate off 5-10 minutes before the end of the
cooking time.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
FD no.
19
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