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en Cleaning and servicing
17.3 Operating the appliance with the
Home Connect app
You can use the Home Connect app to set and start
the appliance remotely.
WARNING ‒ Risk of fire!
Combustible objects that are left in the cooking com-
partment may catch fire.
▶
Never store combustible objects in the cooking
compartment.
▶
If smoke is emitted, the appliance must be switched
off or the plug must be pulled out and the door
must be held closed in order to stifle any flames.
Requirements
¡ The appliance is switched on.
¡ The appliance is connected to the home network
and to the Home Connect app.
¡ In order to be able to set the appliance via the app,
the manual or permanent remote start must be se-
lected in the "Remote control status" basic setting.
1.
To activate remote start, press .
2.
Configure a setting in the Home Connect app and
send it to the appliance.
Notes
¡ If you open the appliance door within 15 minutes
of activating remote start or of the operation end-
ing, the manual remote start is deactivated.
¡ When you start the oven using the controls on
the appliance itself, the remote start function is
activated automatically. You can use the
Home Connect app to adjust the settings or start
a new programme.
17.4 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect user, have installed the app on your mobile device
and be connected to the Home Connect server.
As soon as a software update is available, you will be
informed via the Home Connect app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
18 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
18.1 Cleaning products
In order to avoid damaging the various oven surfaces
on the appliance, do not use unsuitable cleaning
products.
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners to
clean the appliance.
26
stalling it via the Home Connect app if you are in your
WLAN home network (Wi-Fi). The Home Connect app
will inform you once installation is successful.
Notes
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ We recommend that you install security updates as
soon as possible.
¡ Installation takes a few minutes. You cannot use
your appliance during installation.
17.5 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
17.6 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions
can only be utilised with the Home Connect app. In-
formation on data protection can be retrieved in the
Home Connect app.
ATTENTION!
Unsuitable cleaning agents damage the surfaces of the
appliance.
▶
Do not use harsh or abrasive cleaning products.
▶
Do not use cleaning products with a high alcohol
content.
▶
Do not use hard scouring pads or cleaning
sponges.
▶
Do not use any special cleaners for cleaning the ap-
pliance while it is hot.
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