Returning The Hp Processor Probe To Hewlett-Packard For Service; To Return The Hp Processor Probe To Hewlett-Packard - HP E3494A Installation And Service Manual

Solving Problems

To return the HP processor probe to Hewlett-Packard

Returning the HP processor probe to
Hewlett-Packard for Service
To return the HP processor probe to Hewlett-Packard
Follow the procedures in this chapter to make sure that the problem
1
is caused by a failure in the HP processor probe or power supply, not
by configuration or communication problems.
Call your nearest HP sales office. Ask them for the address of the
2
nearest HP service center.
A list of HP sales offices is included at the back of this binder.
Package the HP processor probe or the power supply and send it to
3
the HP service center.
If only the HP processor probe is broken, keep the power supply and cables .
If only the power supply is broken, keep the HP processor probe and cables.
When the HP processor probe or the power supply has been
4
replaced, it will be sent back to you.
The unit returned to you will have the same serial number as the unit you
sent to HP.
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