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Xmart OPTIMA-31 10K User Manual

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3 Phases IN (380/220V)- 1 Phase Out (220V)
Technical information on this manual is property of XMART
partially without written approval of XMART.
XMART can introduce modifications in their products or manuals without further notice. .
XMART is not responsible of mistakes or missing information in this manual.
XMART is not responsible for wrong use a third part can do of this information.
Trademarks and logos in this manual are property of their owners.
Xmart OPTIMA-31 10K / 20K / 30K
USER MANUAL
OPTIMA-31 10K / 20K / 30K
ONLINE-DOUBLE CONVERSION UPS
.
This manual Information cannot be copied or distributed totally or
ENGLISH
VER. 150615

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  • Page 1 XMART is not responsible of mistakes or missing information in this manual.  XMART is not responsible for wrong use a third part can do of this information.  Trademarks and logos in this manual are property of their owners.

  • Page 2: Table Of Contents

    USER MANUAL - OPTIMA-31 10K / 20K / 30K TABLE OF CONTENTS 1. SAFETY 2. AVAILABLE MODELS 3.- UPS INSTALLATION: SITE PLANING SITE INSPECTION & INSTALLATION CONDITIONS TOWER UPS INSTALLATION EXTERNAL CIRCUIT BREAKERS & WIRING SELECTION 4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK...
  • Page 3 USER MANUAL - OPTIMA-31 10K / 20K / 30K 1. GENERAL SAFETY INSTRUCTIONS WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and operating this product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for future consults.
  • Page 4 USER MANUAL - OPTIMA-31 10K / 20K / 30K WARNING: EQUIPMENT DISPOSAL Out of service units: It is strongly recommended to dispose this piece of equipment according to valid directives in your country. At the moment of disposing all pieces need to be managed appropriately to avoid possible environmental damage or for some materials to be recycled.

  • Page 5: Available Models

    If external batteries are required for 230/120V models or for extending runtime, EXBATT external batteries can be connected directly to the UPS. EXBATT-33-T10K: EXBATT for OPTIMA-31 10K. Includes 20 batteries 12V/9AH with DC breaker 50Amps. DC voltage: 240Vdc (nominal). EXBATT-33-T20K: EXBATT for OPTIMA-31 20K.
  • Page 6 USER MANUAL - OPTIMA-31 10K / 20K / 30K REAR PANEL 1.- RS232 7.- FAN for power stage / Ventilación Forzada etapa de potencia 2.- USB 8.- EXBATT connector / Conector Baterías Externas 3.- EPO (Emergency Stop / Parada Emergencia) 9.- AC Input Breaker / Breaker de Entrada AC...
  • Page 7 USER MANUAL - OPTIMA-31 10K / 20K / 30K 1.- RS232 7.- FAN for power stage / Ventilación Forzada etapa de potencia 2.- USB 8.- EXBATT connector / Conector Baterías Externas 3.- EPO (Emergency Stop / Parada Emergencia) 9.- AC Input Breaker / Breaker de Entrada AC 4.- Share Current (for parallel UPS / para UPS paralelas)
  • Page 8 USER MANUAL - OPTIMA-31 10K / 20K / 30K 1.- RS232 7.- FAN for power stage / Ventilación Forzada etapa de potencia 2.- USB 8.- EXBATT connector / Conector Baterías Externas 3.- EPO (Emergency Stop / Parada Emergencia) 9.- AC Input Breaker / Breaker de Entrada AC 4.- Share Current (for parallel UPS / para UPS paralelas)

  • Page 9: Ups Installation: Site Planing

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 3.- UPS INSTALLATION: SITE PLANNING SAFETY INSTRUCTIONS WARNING: Before revising this section you must read and understand very well section 1 of this manual: “GENERAL SAFETY INSTRUCTIONS”. WARNINGS, RECOMMENDATIONS AND LIABILITY LIMITATION REACH AND LIABILITY LIMITATION: The preparation of the site, wiring and all protection devices must be supplied by end user and it will not be responsibility neither the UPS distributor nor the UPS technician in charge of the start-up.

  • Page 10: Site Inspection & Installation Conditions

    USER MANUAL - OPTIMA-31 10K / 20K / 30K SITE INSPECTION AND INSTALLATION CONDITIONS REGULATIONS AND LEGAL DIRECTIVES It is necessary to check that installation site, wiring and power protection in the installation supplied by end user, fulfill technical parameters required by UPS.

  • Page 11: Tower Ups Installation

    USER MANUAL - OPTIMA-31 10K / 20K / 30K TOWER UPS INSTALLATION SITE CONSIDERATIONS * This product has been designed to be used indoors, protected from water, direct sun light, dust and extreme temperature. * Install the UPS in well ventilated location or air conditioned room. Temperature must be always in acceptable range according to technical specifications table of this manual.
  • Page 12 USER MANUAL - OPTIMA-31 10K / 20K / 30K CIRCUIT BREAKERS AND WIRING SELECTION Breakers and Gauge of the wires used in the installation must be rated to drive current values in Amps as indicated in below tables. NOTE every country has its local electrical requirements and regulations. If local electrical regulations require higher rates than suggested values in this section, please follow local regulations.

  • Page 13: Ups Installation: Single Ups - Terminal Block

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 4.- UPS INSTALLATION: SINGLE UPS - TERMINAL BLOCK AC LINES CONNECTION PROCEDURE • Make sure the UPS is Off before starting the installation. • Remember to check all wires to be connected are not powered (including external batteries).
  • Page 14 USER MANUAL - OPTIMA-31 10K / 20K / 30K OPTIMA-31 20K & 20K-NB  Output 1: L1-N1: This is the standard UPS output. It can provide 100% of the total capacity in watts of the UPS. In battery mode this output is powered until UPS shutdowns because energy of the batteries has been drained.
  • Page 15 USER MANUAL - OPTIMA-31 10K / 20K / 30K OPTIMA-31 30K & 30K-NB www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 13...
  • Page 16 USER MANUAL - OPTIMA-31 10K / 20K / 30K EXTERNAL BATTERY CABINETS – CONNECTION PROCEDURE WARNING Make sure EXBATT model to be connected is compatible with UPS model. For OPTIMA-31 models, battery pack voltage is 240Vdc. Measure and verify DC voltage supplied by battery pack before making connections.

  • Page 17: Ups Installation: Parallel Ups - Terminal Block

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 5.- UPS INSTALLATION: PARALLEL UPS - TERMINAL BLOCK GENERAL COMMENTS FOR PARALLEL SYSTEMS * Parallel Installation allow up to 3 units in parallel. * All units must have similar control board firmware version. If all UPS belong to same manufacturing batch, firmware will be the same. If units below to different manufacturing batches, please contact your distributor to ask about compatibility to connect in parallel.
  • Page 18 USER MANUAL - OPTIMA-31 10K / 20K / 30K MODEL: 10K & 10K-NB - PARALLEL - TERMINAL BLOCK WIRING www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 16...
  • Page 19 USER MANUAL - OPTIMA-31 10K / 20K / 30K MODEL: 20K - PARALLEL - TERMINAL BLOCK WIRING www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 17...
  • Page 20 USER MANUAL - OPTIMA-31 10K / 20K / 30K MODEL: 20K-NB - PARALLEL - TERMINAL BLOCK WIRING www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 18...
  • Page 21 USER MANUAL - OPTIMA-31 10K / 20K / 30K MODEL: 30K & 20K-NB - PARALLEL - TERMINAL BLOCK WIRING www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 19...

  • Page 22: Parallel Control Cables Connection

    USER MANUAL - OPTIMA-31 10K / 20K / 30K PARALLEL - CONTROL CABLES www.xmart-ups.com 150615-OPT-31 10K/20K/30K (ENGLISH) - 20...

  • Page 23: Start-Up: Single Ups

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 6.- START-UP: SINGLE UPS INSPECTION BEFORE START UP Make sure all wires are tightly connected to terminal block. Any loose connection will produce overheating, failures and damage to UPS. Make sure all instructions of sections 3 and 4 have been performed correctly.

  • Page 24: Start-Up: Parallel Ups

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 7.- START-UP: PARALLEL UPS REQUIREMENTS FOR PARALLEL SYSTEM WARNING: Before starting up this parallel UPS system is mandatory to comply with all below requirements. 1.- Maximum quantity of UPS to be connected in parallel is 3. Do not try to connect more than 3 units in parallel.
  • Page 25 USER MANUAL - OPTIMA-31 10K / 20K / 30K START UP FOR PARALLEL UPS SYSTEM WARNING: Make sure all requirements and previous inspection have been revised and complied before initiating start up procedure. If not please do not try to continue with start-up procedure.
  • Page 26 USER MANUAL - OPTIMA-31 10K / 20K / 30K 14.- If AC output voltages are similar (lower than 3Vac), please set to "ON" external output breakers for all UPS progressively. Start with UPS Nº 1, then UPS Nº 2, etc. After that, all UPS outputs are connected in parallel.

  • Page 27: Operation Interface

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 8.- OPERATION INTERFACE UPS FRONT PANEL: PUSH BUTTON TOWER FRONT PANEL ON / ENTER POWER ON : Keep selected during 1 second to power UPS ON. ENTER : It Works as “ENTER” or confirmation function when LCD is in configuration menu mode.
  • Page 28 USER MANUAL - OPTIMA-31 10K / 20K / 30K UPS FRONT PANEL: LED INDICATOR LIGHTS There are 4 LED indication lights in front panel, located below LCD. These 4 LEDs describe UPS condition as follow: MODE Bypass Line Battery Fault ●...
  • Page 29 USER MANUAL - OPTIMA-31 10K / 20K / 30K UPS FRONT PANEL: LCD This UPS has a sophisticated LCD able to display all important information related to input line, UPS status and values, operation mode and error and alarm messages. It is a powerful information tool to know what is happening at any moment.

  • Page 30: Operation: Single Ups

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 9.- OPERATION: SINGLE UPS This is a True On Line Double Conversion UPS and it is designed to offer clean, bump-less and highest quality power to your computer related equipments protecting also your valuable data. Power delivered by UPS is 100% sine wave as main line.
  • Page 31 USER MANUAL - OPTIMA-31 10K / 20K / 30K FUNCTION DISPLAY ACCORDING TO OPERATION MODE In each mode UPS will show some different alternating screens as described below: Operating mode/status When UPS is powered on, it will enter into this mode for a few seconds as initializing the CPU and...
  • Page 32 USER MANUAL - OPTIMA-31 10K / 20K / 30K When the input voltage is within acceptable range, UPS will provide pure and stable AC power to AC mode Description output. The UPS will also charge the battery at AC mode.
  • Page 33 USER MANUAL - OPTIMA-31 10K / 20K / 30K When the output frequency is set to “CF”, the inverter will output constant frequency (50 Hz or 60 CVCF mode Description Hz). At this mode, the UPS will have no bypass output but still charge battery.
  • Page 34 USER MANUAL - OPTIMA-31 10K / 20K / 30K When input voltage is within acceptable range and bypass is enabled, turn off the UPS and it will enter Bypass mode Description Bypass mode. Alarm beeps every two minutes. LCD display Only if UPS is connected to parallel system When UPS is in AC mode or CVCF mode, press “Test”...
  • Page 35 USER MANUAL - OPTIMA-31 10K / 20K / 30K If some errors occur in the UPS (but it is still running normally), it will show one more screen to Warning status Description represent the warning situation. In the warning screen, the icon will be flashing, and it can show up to 3 error codes and each code indicates one error.

  • Page 36: Operation: Parallel Ups

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 10.- OPERATION: PARALLEL UPS UPS operation modes for UPS in parallel are basically same than described for single UPS. However it is important to remark all UPS in parallel system must work under same mode at same time. Parallel function does not allow different operation modes between UPS of the system.

  • Page 37: Ups Configuiration

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 11.- UPS CONFIGURATION Parameter 1 Parameter 2 Parameter 3 * This menu is activated by simultaneous selection of “Test/Up” + “Mute/Down” keys during 1 second when UPS is in BYPASS mode.
  • Page 38 USER MANUAL - OPTIMA-31 10K / 20K / 30K Configurable functions according to UPS mode Bypass / CVCF Battery Battery Code Description No Output mode mode mode mode mode Test Output voltage ● Output frequency ● Voltage range for bypass ●...
  • Page 39 USER MANUAL - OPTIMA-31 10K / 20K / 30K OPTIMA 10K & 20K 01: Output voltage Interface Setting Parameter 3: Output voltage You may choose the following output voltage in parameter 3: 208: Presents output voltage is 208Vac 220: Presents output voltage is 220Vac...
  • Page 40 USER MANUAL - OPTIMA-31 10K / 20K / 30K 03: Voltage range for bypass Interface Setting Parameter 2: Set the acceptable low voltage for bypass. Setting range is from 110V to 209V and the default value is 110V. Parameter 3: Set the acceptable high voltage for bypass. Setting range is from 231V to 276V and the default value is 264V.
  • Page 41 USER MANUAL - OPTIMA-31 10K / 20K / 30K 08: Bypass mode setting Interface Setting Parameter 2: OPN: Bypass allowed. When selected, UPS will run at Bypass mode depending on bypass enabled/disabled setting. FBD: Bypass not allowed. When selected, it’s not allowed for running in Bypass mode under any situations.
  • Page 42 USER MANUAL - OPTIMA-31 10K / 20K / 30K 12: Neutral loss detection Interface Setting Parameter 2: N.L: Indicates neutral loss detection function. Parameter 3: DIS: Disable the neutral loss detection function. The UPS will not detect the neutral loss or not.
  • Page 43 USER MANUAL - OPTIMA-31 10K / 20K / 30K 16: Output voltage calibration Interface Setting Parameter 2: it always shows OP.V as output voltage. Parameter 3: it shows the internal measurement value of the output A voltage, and you can calibrate it by pressing Up or Down according to the measurement from an external voltage meter.

  • Page 44: Error Codes, Alarms & Troubleshooting

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 12.- ERROR CODES, ALARMS & TROUBLESHOOTING ERROR / FAILURE CODES ON LCD When a failure or alarm is detected by the UPS, an alarm or error code is presented in front panel LCD. This code or symbol will allow to identify the problem.
  • Page 45 USER MANUAL - OPTIMA-31 10K / 20K / 30K ALARM CODES ON LCD WARNING WARNING CODE DESCRIPTION Battery unconnected Input Neutral loss Input Phase Abnormal Bypass Phase Abnormal Battery over charge Low battery Overload Fan failure EPO enable Over temperature...
  • Page 46 USER MANUAL - OPTIMA-31 10K / 20K / 30K ALARM SYMBOLS ON LCD Warning Icon (flashing) Alarm Battery low Beeping every second Overload Beeping twice every second Battery unconnected Beeping every second Over charge Beeping every second EPO enable Beeping every second...
  • Page 47 USER MANUAL - OPTIMA-31 10K / 20K / 30K TROUBLESHOOTING PROBLEM DESCRIPTION PROBABLE ROOT CAUSE SUGGESTED ACTION Input power cord is not connected Check input power cord connection. * LCD does not show input voltage value * AC input failure alarm active Input power cord is connected into UPS outlet.

  • Page 48: Technical Specifications

    USER MANUAL - OPTIMA-31 10K / 20K / 30K 13.- TECHNICAL SPECIFICATIONS (1/2) ONLINE UPS 31 31 10K 31 20K 31 30K Capacity / Capacidad 10.000VA / 8.000W 20.000VA / 16.000W 20.000VA / 16.000W Input-Output / Entrada-Salida 3Ph - 1Ph...
  • Page 49 USER MANUAL - OPTIMA-31 10K / 20K / 30K 13.- TECHNICAL SPECIFICATIONS (2/2) ONLINE UPS 31 31 10K 31 20K 31 30K INDICATORS / INDICADORES Full Status, Error Codes and Real Time Values / Estado, Códigos Error y Valores LCD / Pantalla de Cristal Liquido (LCD)

  • Page 50: Limited Warranty

    - In no event will XMART be liable for any damages caused by the product or the failure of the product to perform, including any lost profits or savings or special, incidental, or consequential damages.

This manual is also suitable for:

Optima-31 20kOptima-31 30k

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