HIKVISION iDS-7204AHQHI-M1 Quick Start Manual page 24

 If sticking scrip alarm has been triggered, and you remove the scrip immediately, and the
size, position, and texture of the target frame generated when removing the scrip are
exactly the same with those of the target frame generated when sticking the scrip, alarm
will not be triggered.
 When you remove the scrip, if the position has been changed, or the target size has been
changed, or the light condition is different, which result in that the target frame generated
when removing the scrip is different from the target frame generated when sticking the
scrip, alarm will be triggered.
 If you want the DVR to trigger alarm when the scrip is removed no matter in what kinds of
conditions, you can enable the installing scanner rule which will trigger alarm no matter
the scrip is stuck or removed.
6. Sticking scrip triggers many false alarms. How to solve the problems?
 Lower the detection sensitivity value to 2 or 3.
 Set the min. size filter to filter the small targets.
 Set shield regions to filter the interference regions.
7. If the camera is mounted in ceiling type, when it monitors the panel as shown below, the false
alarms of sticking scrip will always be triggered when there is a person operating the ATM.
How to solve the problems?
 Go to Device Management > Remote Configuration > VCA Config > Scene and Calibration
to check if the Mounting Type is set as Ceiling.
 Adjust the human entrance region as shown below. The region should just include the
straight line edges of the ATM.
Smart ATM Protection System Quick Start Guide
Figure 3-1 Monitoring Panel
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