Vi Tap Troubleshooting Guide Contents No sparkling water. Water leak. Service light is on. Water is dispensing warm. Sparkling water is flat. CO2 light is on and/or sparkling button not illuminated. CO2 leak. Drip tray light is on. Machine noise is constant and never stops.
No sparkling water button illuminated Confirm CO2 is turned on and full. Confirm pressure readings on CO2 regulator and contact our Service Team Confirm that the leak is coming from the vivreau Water leak system and contact our Service Team...
Likely needs a filter change. Contact our Service Team Is still water slower than normal? Does still water Now reset the carbonator Service light is on dispense from the to get the sparkling water to still tap? work again and service light Make sure that to turn off.
Clean the condenser grill with a soft brush or cloth and remove any obstructions to the airflow. Is the condenser grill clogged or obstructed? Is the machine plugged into a working Water is dispensing Make sure the water supply outlet (blue power light warm feeding the machine is a Once machine is powered...
Turn the cleaning mode switch back on Replace CO2 tank Is the cleaning CO2 light is on and/ mode switch in the or sparkling button not off position? illuminated Turn CO2 tank on Is the CO2 tank empty? Is CO2 tank off at the tank or secondary shutoff valve? Contact our...
Drip tray light is on Empty internal or external drip tray container Machine noise is constant and never Contact our Service Team stops Machine makes noise after or during Contact our Service Team dispensing either still or sparkling water Machine makes noise Machine is loud or Confirm that water supply is after or during dispensing...
Unplugged the Boiler and plug back Is ready light on? in again. Press power button to turn power on Is boiler power No hot water light on? Make sure boiler Make sure boiler is is plugged into a Is boiler power plugged into a working working outlet.
Sparkling Only Turn off the power switch on the back of the unit and dispense sparkling water unit just gas appears. Turn off the CO2 tank and dispense the sparkling water again to release all CO2 gas pressure. Hook up and turn on new CO2 tank, dispense the sparkling water for 5 seconds to flush out any residual CO2.
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