Electro-Voice EVERSE 8 User Manual page 56

56 en | Troubleshooting
Problem
5. No sound produced
with microphone
connected to
INPUT 1 or INPUT 2
6. Sound is distorted,
front LED is OFF,
LCD screen LIMIT
is ON
7. Microphone
produces acoustic
feedback when
INPUT LEVEL is
amplified
8. DSP control menu
is locked
9. QuickSmart Mobile
app does not
detect the
loudspeaker
2022-10 | 02 | F.01U.401.530
Possible Cause(s) Action
Microphone requires Use a dynamic microphone that does not require
phantom power. phantom power. If using a microphone requiring
phantom power, connect it to INPUT 1 via the XLR
connector and enable phantom power. Refer to INPUT
DSP control menu, page 46 for more details.
Input gain is too low Slowly increase the input gain knob level to engage the
microphone pre-amp.
Excessive Reduce the INPUT LEVEL or loudspeaker level knobs to
INPUT LEVEL prevent limit.
Incorrect gain Verify level controls of the source are properly structured
structure or source by using the VU meter indicator on the LCD screen. If the
input (mixing VU meter bar is solid or the system indicates LIMIT, the
console/preamp) is input or source level is too high.
overdriven
Automatic Feedback Enable Automatic Feedback Suppression in the DSP
Suppression is OFF Control menu. Refer to DSP controls, page 34 for more
details.
Incorrect gain Reduce the microphone levels at the mixing console or
structure input source. If the microphone is connected directly to
the loudspeaker, reduce the INPUT LEVEL on the
loudspeaker. Positioning the microphone close to the
sound source increases gain-before-feedback. See
problem 6.
MODE is set to Change the MODE to LIVE or SPEECH.
MUSIC
Microphone position Whenever possible setup the loudspeakers so the
is too close to the microphone is behind them. If using the loudspeaker in a
front of the monitor position, aim the loudspeaker to the back of the
loudspeaker microphone.
The menu LOCK Press the MASTER VOL knob or input selection soft keys
function has been to unlock.
turned on. A lock
symbol displays on
the LCD screen.
Enable Bluetooth® Ensure Bluetooth® is enabled on the loudspeaker. For
Android: ensure location services are activated.
Remove loudspeaker from iOS/Android in device settings
(sometimes called "FORGET").
Restart pairing.
Ensure phone/tablet has required OS version and latest
updates installed. Ensure the latest QuickSmart Mobile
App is installed. Ensure no other phone/tablet is
connected to the same loudspeaker.
User manual
EVERSE 8
Electro-Voice