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C
HAPTER
If you encounter problems with your scanner, please review the installation and
scanning instructions contained in this guide.
Before you ask for customer service or repair, please refer to the information in this
chapter in which you can find useful self troubleshooting information.
S
C
CANNER
ONNECTION
The first step to take when troubleshooting connection problems with your scanner
is to check all physical connections. The icon
tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.
Appearance
No Display
IV. T
The program has been successfully launched and the scanner
is connected with the computer, ready to scan images.
The scanner is not connected with the computer. Or, the
scanner power is not switched on.
You have chosen to terminate the program, no matter the
scanner is connected or disconnected with the computer.
ROUBLESHOOTING
, located on the Windows system
Status
19
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