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Troubleshooting
Consult the table below should you encounter problems
using your camera. If you don't fi nd the solution here, con-
tact your local Fujifi lm distributor.
N
Troubleshooting information for network/USB features is available at:
https://fujifilm-dsc.com/en/manual/x-h2_connection/
Power and Battery
Problem
Problem
The camera does not
turn on.
The monitor does not
turn on.
The battery runs down
quickly.
The camera turns off
suddenly.
The camera does not
12
turn off .
360
•
The battery was not charged before fi rst use: The battery is not
charged at shipment. Charge the battery before fi rst use
(P 46).
•
The battery is exhausted: Charge the battery or insert a ful-
ly-charged spare battery (P 46).
•
The battery is inserted incorrectly: Reinsert in the correct ori-
entation (P 40).
•
The battery-chamber cover is not latched: Latch the bat-
tery-chamber cover (P 40).
The monitor may not turn on if the camera is turned off
and then on again very quickly. Keep the shutter button
pressed halfway until the monitor activates.
•
The battery is cold: Warm the battery by placing it in a pock-
et or other warm place and reinsert it in the camera im-
mediately before taking a picture.
•
There is dirt on the battery terminals: Clean the terminals
with a soft, dry cloth.
•
ON is selected for G AF/MF SETTING > PRE-AF: Turn
PRE-AF off (P 154).
•
The battery has been charged many times: Select BATTERY
AGE to view the battery age; if the battery is old, replace
it with a new battery (P 250).
The battery is exhausted: Charge the battery or insert a
fully-charged spare battery (P 46).
The camera may be busy. Check the indicator lamp
(P 11).
Solution
Solution
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