Kodak Scanmate i1120 User Manual page 26

Problem
Image has clipped corners
First image in a batch appears "washed
out"
Image appears to be cut off
Images are not cropped correctly
Roller marks appear on the document
after scanning
Images have black background bleed-
through
Scanner is running slow
Cannot scan after Standby or Hibernate
with Microsoft Windows Vista
5-2
If your images have clipped corners, the skew angle was too large for the
scanner to handle. Be sure documents are placed in the input tray with
the edges aligned and the side guides positioned correctly to
accommodate the size documents you are feeding to avoid large skew
angles.
If the scanned documents in a batch have more than a 25 degree skew,
the first image in the batch may appear washed out. Be sure that
documents are placed in the input tray with the edges aligned and the
side guides positioned correctly to accommodate the size documents
you are feeding to avoid large skew angles.
If you are scanning a document with a reflective area (such as a
hologram), and this reflective area is fed "face up" and off-center such
that it passes over the left-edge sensor, the sensor will be triggered as if
it were the end of the page and will result in a cut-off image.
• Rescan the document by feeding it face down.
• If auto or aggressive cropping is enabled, and your images are not
cropped correctly, clean the white background strips in the calibration
area. See the procedures in Chapter 4, Maintenance "Cleaning the
calibration area".
Clean the rollers. See the procedures in Chapter 4, Maintenance.
When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value or
select Fixed Processing to improve the image. For more information on
Contrast and Fixed Processing, see the Image Processing Guide on the
Installation CD.
• Your PC may not meet the minimum requirements for the scanner.
• The scanner is rated and designed to operate with USB 2.0, but will
function with USB 1.1. If you are using a USB 1.1 connection, update
your connection to USB 2.0.
Upgrade to Service Pack 1 or higher.
Possible Solution
A-61602 February 2009