Page 2
WELCOME Thank you for purchasing an emporia Big Button TH21ABB telephone system consisting of a Big Button corded phone and a cordless handset. If you have purchased additional cordless handsets, please put these to one side until you have set up the main system.
CONTENTS The corded phone Multi-handsets operation ..20 at a glance........04 · Intercom from base ......20 The cordless handset ....07 · Internal call from handset ....20 Getting started ......10 · Call transfer ........21 · Positioning the corded phone ..10 ·...
04 THE CORDED PHONE AT A GLANCE 01 Receiver hook switch (line interruption) 02 Speaker 03 Incoming Call LED indicator The red LED will flash to indicate incoming calls. MENU 04 Display MEMO BOOK 05 MENU key MENU · Use this key to bring up the menu and to confirm selection in the menu.
Page 5
THE CORDED PHONE AT A GLANCE 11 STOP key (Telephone answering machine) Use this key to … · … stop the playback of messages. · … to switch off the answering machine with a long press. · … to switch between OGM 1 (announcement) and OGM 2 (recording mode) 12 Number keys ·...
Page 6
THE CORDED PHONE AT A GLANCE Symbols on the screen · There are three rows on the screen. · The top row is for status indicators, time and date. · The middle row is the phone number. · The bottom line shows the menu or names from the phone book. Status indicators in progress, talk Hands-free mode active...
THE CORDLESS HANDSET Symbols on the screen · There are three rows on the screen. · The top row is for status indicators, time and date. · The middle row is the phone number. · The bottom line shows the menu or names from the phone book. Status indicators Signal strength: indicates the connection quality with base Call in progress: indicates activity on the handset...
Page 8
THE CORDLESS HANDSET AT A GLANCE 01 Earpiece (speaker) 02 BOOST key This button allows you to instantly increase the volume of the receiver to 30 dB. The audio-boost function will be disabled automatically when the call ends. 03 Display (screen) 04 Volume buttons 05 PHONE BOOK key BOOK Use this key to …...
Page 9
THE CORDLESS HANDSET AT A GLANCE 09 HANG-UP key Use this key to … … end a call. … turn the handset on/off. 10 UP and DOWN arrow keys Use this key to scroll in lists and menus. · The UP key brings up your incoming call list.
GETTING STARTED Positioning the corded phone · Always install the corded base unit first (Big Button Phone). · You need to position your phone within 2 metres of a phone socket so the cable can reach. · Do not place this product on unstable surfaces. The phone could drop on the floor, which could cause serious damage to it.
Page 11
GETTING STARTED · Confirm with the MENU key . The available languages will be MENU listed. The current language is highlighted. · Use the Arrow keys to select your desired language. · Finish with a final confirmation by pressing the MENU key MENU Setting the date and time If your service provider has activated caller ID, the time and date will be automatically updated on the phone by the network as soon as...
GETTING STARTED Positioning the cordless phone · Install the Corded base telephone first. · Do not place this product on unstable surfaces. The phone could drop on the floor, which could cause serious damage to it. · Keep a distance of at least 1m between the cordless telephone and other electrical appliances like your Wi-Fi hub and microwaves to avoid background noise.
Page 13
GETTING STARTED · Use the Arrow keys to select HS SETTINGS · Confirm with the OK key will be displayed. DELETE HS · Use the Arrow keys to select LANGUAGE · Confirm with the OK key . The available languages will be listed. The current language is highlighted. ·...
GOOD TO KNOW Your phone features are provided via a multilevel menu. Using the menus > Main menu (first menu level) · When the phone is not in use, press the MENU key (corded)/ OK key (cordless) to open MENU the main menu. ·...
GOOD TO KNOW Entering text Enter text using the keypad. Each key has several characters assigned to it, which can be selected by pressing the respective key several times. The table below shows you which number to press for each letter and special character.
16 USING THE CORDED PHONE Incoming calls > Accepting a call · When you receive a call, the phone will ring and the red LED will flash. Simply pick the receiver up to answer the call. · Or press the HANDS-FREE key if you wish to answer in hands- free mode.
USING THE CORDED PHONE Make a call · Pick up the receiver and wait until you hear the dial tone. · Enter the phone number. · If you want to use hands-free mode, press the HANDS-FREE key Wait until you hear the dial tone. ·...
18 USING THE CORDLESS HANDSET Incoming calls > Accepting a call · Press the TALK key > Ending a call · Press the HANG-UP key During a call > Audio boost feature The audio-boost function will raise the volume of the receiver (handset only) to amplify the volume (30 dB) of the voice/sound.
USING THE CORDLESS HANDSET Incoming and outgoing call list · Press the UP key to open your incoming call list. · Press the DOWN key to open your outgoing call list. · If a list is full, each new entry will replace the oldest. ·...
MULTI-HANDSETS OPERATION · Maximum 5 handsets can be linked to the same base unit. · Maximum 4 bases can be linked to the same handset. · There are some advanced functions, operation it by the follow ways: Intercom from base ·...
MULTI-HANDSETS OPERATION Call transfer > Transfer the call by base unit · During an external call, if you want to transfer the call to a cordless handset, press and hold 0 key · The external call will be put on hold. – If the base has only one cordless handset registered it will immediately start calling that handset, but if more than one handset is registered, enter the number of the handset you want to transfer the call to.
MULTI-HANDSETS OPERATION There-way conference call To set up a three-way conference among the base, one handset and an external call (or two handsets and an external call): > From Base · When you’ve made or answered an external call by the base unit, press and hold 0 key and enter the number of the handset you want to connect by using the keypad.
USING THE PHONE BOOK · The phone books in the corded phone and the cordless handset store numbers and the names connected to them. · The base corded phone and cordless handset do not share this phonebook. · Contact records can contain numbers of up to 20 digits and names of up to 12 characters.
USING THE PHONE BOOK Dialling a number from the phone book · Press the PHONE BOOK key to open the phone book. BOOK · Use the Arrow keys to select an entry OR jump directly to the first letter of your desired entry by pressing the key with the corresponding initial letter.
ONE-TOUCH MEMORY In the corded base unit, you can store 3 of your most important telephone numbers under the ONE-TOUCH MEMORY keys Saving a one-touch memory key To save a number to a ONE-TOUCH MEMORY key please follow these simple steps: · With the handset in the cradle. ·...
PERSONALISING YOUR PHONE · When the phone is not in use, press the MENU key MENU by pressing 2× the DOWN key Select SETTINGS confirm with the MENU key MENU · Your phone comes with a number of settings that you can change to personalise the way the phone works. Menu options >...
Page 27
PERSONALISING YOUR PHONE Menu options for your cordless handset > ALARM > TONE SETUP You can use this phone to set an · Key tone: beep when pressing alarm. When an alarm is set, the a key alarm symbol will appear on ·...
PERSONALISING YOUR SYSTEM · Your phone-system comes with a number of settings that you can change to personalise the way the whole phone-system works. These settings affect the entire telephone system (corded and cordless phone). · When the phone is not in use, press the MENU key (corded)/ MENU OK key...
REGISTER A NEW HANDSET In order to use your new additional handset you will need to register it to the corded telephone (base unit). Preparing the corded telephone (base unit) · When the phone is not in use, press the MENU key to open MENU the menu.
TELEPHONE ANSWERING MACHINE Your TH21 ABB includes a telephone answering machine (TAM) that records unanswered calls when it is on. The answering machine can store messages of up to 2 minutes each and a total of 60 minutes. · The answering machine can be operated via the cordless handset or the base station.
TELEPHONE ANSWERING MACHINE Playing messages Outgoing message If you have any new messages You can record your own OGM. will be displayed. The base When you record your own OGM, it will be used when display will show a number such the answering machine answers , which means you have a call.
APPENDIX Safety precautions · Only use rechargeable batteries · Read through the safety precautions that meet the specifications. Never and the user guide before using your phone. use conventional (non-rechargeable) · The device's feet do not usually leave batteries or other battery types as this any marks on surfaces.
Page 33
What to do if your phone comes into & Help contact with liquids: Contact our service staff. · Disconnect the power supply. · Emporia Service Centre · Remove the batteries and leave service@emporiatelecom.co.uk the battery compartment open. Monday-Friday, 1200-400 pm · Allow the liquid to drain from the ·...
Page 34
· If you ever wish to invoke the centre or the original supplier of guarantee, you will need to present the product. your purchase receipt and the date of your purchase as evidence. · To invoke your warranty, visit your retailer or contact the Emporia Service Centre (see page 33)
Page 35
TH21ABB, TH21ABB-UK · Item description: DECT digital cordless phone We, emporia telecom GmbH + CoKG, Industriezeile 36, 4020 Linz, Austria, declare that the item described above is designed and suitable for the following telephone networks, and take sole responsibility for this.
Page 36
· Emporia Service Centre service@emporiatelecom.co.uk Monday-Friday, 1200-400 pm · United Kingdom · +44 1923 94 77 78 www.emporiatelecom.co.uk/support/contact · Ireland · +353 0818 000 102 www.emporiatelecom.ie/support/contact EMPORIA Telecom GmbH & Co. KG Industriezeile 36 · 4020 Linz · Austria customercare@emporia.at www.emporia.eu...
Need help?
Do you have a question about the TH21ABB-UK and is the answer not in the manual?
Questions and answers