WELCOME Thank you for purchasing an emporia Big Button TH21 or TH21AB telephone. This user guide provides you with information that you need to set up and start using your phone. Before you make your first call, please follow the simple instructions...
CONTENTS Welcome ......02 Personalising the handsets ....22 Your phone at a glance ......04 · Alarm ........22 · Symbols on the screen ..06 · Ringer set-up ...... 22 Getting started ....10 · Tone set-up ......23 ·...
YOUR PHONE AT A GLANCE 01 Earpiece (speaker) 02 BOOST key 03 Volume buttons 04 PHONE BOOK key BOOK Brings up the phone book; also used to take you one step back in the menu BOOK 05 INT key Used for internal DELETE REDIAL calls and to set up FLASH...
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YOUR PHONE AT A GLANCE 08 HANG-UP key Ends a call; also pressed and held to turn the handset on/off 09 UP and DOWN arrow keys UP: Brings up your incoming call list; DOWN: Brings up your outgoing call list and is also used to scroll in lists and menus and to adjust the volume 10 R/CLR key...
YOUR PHONE AT A GLANCE Symbols on the screen · There are three rows on the screen. · The top row is for status indicators. · The symbols on the right and in the bottom left- hand corner are for labelling the soft key buttons. Status indicators Signal strength Call in progress...
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YOUR PHONE AT A GLANCE Overview of the TH21 base 01 PAGE key PAGE Used to locate your handset...
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YOUR PHONE AT A GLANCE Overview of the TH21AB base 01 Display (screen) 02 OGM key Used to switch between your outgoing MEMO messages (OGM) PAGE 03 MEMO key MEMO Used to record a voice memo 04 PLAY key Used to play or pause messages 05 UP and DOWN arrow keys 06 DELETE key DELETE...
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YOUR PHONE AT A GLANCE LCD display indicators > Indicators that are on continuously: · TAM switched off – – · TAM switched on Number of played messages · · Volume for message playback · Memory full > Flashing indicators: ·...
GETTING STARTED Positioning the phone · You need to position your base within 2 metres of a telephone line socket so that the cable will reach. · Keep a distance of at least 1m between the cordless telephone and other electrical appliances like your Wi-Fi hub and microwaves to avoid background noise.
GETTING STARTED Connecting the telephone line · Insert the transparent plug into the socket (LINE) on the underside of the base. · Plug the other end of the telephone line cord into the wall socket. Connecting the power supply Insert the plug into the port ( ) on the back of the device and the other end into a 240V power socket.
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GETTING STARTED Setting the display language You can change the display language if the phone has been set to a language you don't understand. Press the OK key to open the menu. _ PHONE BOOK to select _ Use HS SETTINGS _ Confirm your selection with the OK key. _ ...
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GETTING STARTED Setting the date and time If your service provider has activated caller ID, the time and date will be automatically updated on the phone by the network as soon as you receive a call. The network operator will provide the month and day, but not the year.
GOOD TO KNOW Your phone features are provided via a multilevel menu. Using the menus > Main menu (first menu level) · When the phone is on standby, press the OK key to open the main menu. · Use the UP and DOWN arrow keys ...
GOOD TO KNOW The corresponding submenu will then open and its first entry will be displayed. · Press the PHONE BOOK key to return to BOOK the previous menu item. > Returning to standby · To return to standby press the HANG-UP key Audio boost feature The audio-boost function will raise the volume of the receiver (handset only) to amplify the...
GOOD TO KNOW Entering text You enter text using the keypad. All the number keys are assigned several letters and characters. The table below shows you which number to press for each letter and special character. This will be helpful when storing a name in the phone book or renaming your handset.
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GOOD TO KNOW 1 × 2 × – 3 × 4 × À Ď Ğ Ł Ñ Ť 5 × Á È Ì Ĺ Ń Ŕ Ù Ŵ 6 × ¡ Â É Í Ľ Ň Ř Ú Ỳ 7 × Ã...
USING THE PHONE Incoming calls > Accepting a call · Press the TALK key During a call > Hands-free mode · Activating/deactivating hands-free mode during a call: Press and hold the TALK key for 2 seconds. > Muting the microphone · When the microphone is switched off, people will no longer be able to hear you during a call.
USING THE PHONE Redialling a phone number Your most recently dialled numbers are stored in the outgoing call list. Menu: _ CALL LOG DIALLED to open the outgoing call list. · Use to select an entry. _ Use _ Press the TALK key Callbacks The incoming call list contains your most recent received and missed calls.
USING THE PHONE BOOK · When the phone is on standby, press the PHONE BOOK key to open BOOK the PHONE BOOK · The phone book stores numbers and the names connected to them. · Contact records can contain numbers of up to 20 digits and names of up to 12 characters.
USING THE PHONE BOOK Creating a contact record _ Press the OK key . _ PHONE BOOK _ Press the OK key again. _ LIST to select _ Use NEW ENTRY _ Confirm your selection by pressing the OK key the cursor will appear. to enter a name and confirm it by _ Use pressing the OK key _ ...
PERSONALISING THE HANDSETS · When the phone is on standby, press the OK key to open the main menu. Press the DOWN arrow key three times. will be shown on the display. HS SETTINGS Press the OK-key to select this item. · Your phone comes with a number of settings that you can change to personalise the way the phone works.
PERSONALISING YOUR HANDSETS are available for you to choose from. You can also set the ringer volume level. A total of six ringer volume levels, including VOLUME OFF are available. Tone set-up · Key tone: beep when pressing a key ·...
TEL. ANSWERING MACHINE Your TH21 AB includes a telephone answering machine (TAM) that records unanswered calls when it is on. The answering machine can store messages of up to 2 minutes each and a total of 60 minutes. · The answering machine can be operated via the handsets or the base station.
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TELEPHONE ANSWERING MACHINE · – You can set the number of rings SET RINGS allowed before the answering machine answers and starts playing your OGM. You can set the number of rings allowed by the answering machine give you time to reach the phone to between five and 10 rings.
TELEPHONE ANSWERING MACHINE Playing messages If you have any new messages, will be shown on the handset display. The base display will show a number such as , which means you have two new messages. · New messages are played first and are then saved as old messages until they are deleted.
TELEPHONE ANSWERING MACHINE > Using the TAM via the base · Used to play or pause messages · Deletes the current message DELETE UP Takes you to the previous message. · DOWN Takes you to the next message · Stops your messages playing Recordings >...
TELEPHONE ANSWERING MACHINE Outgoing message (OGM) You can record your own OGM. When you record your own OGM, it will be used when the answering machine answers a call. · If a personalised OGM has not been recorded, the preset OGM will be played. ·...
APPENDIX Safety precautions · Read through the safety · Never expose the phone to heat sources, direct precautions and the user sunlight or other electrical guide before using your phone. devices. · The device's feet do not · The device is not usually leave any marks splashproof.
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APPENDIX and permanent damage to or other battery types as this could result in your hearing. significant health risks · The phone can cause and/or personal injury. interference in analogue Rechargeable batteries hearing aids (humming with visible damage must or whistling) or overload be replaced.
APPENDIX Care Contact with liquid · Wipe your phone with a What to do if your phone damp cloth or an anti- comes into contact static cloth. Do not use with liquid: · Disconnect the power solvents or microfibre supply. cloths. ·...
APPENDIX Disposal · Batteries should not be · Disposing of your old disposed of with general device correctly by household waste. Observe taking it to a designated your local waste disposal collection facility will regulations, the details of help prevent potential which can be obtained from negative consequences your local authority.
· If a new device and/or evidence. its components exhibit defects resulting from · To invoke your warranty, manufacturing and/or visit your retailer or contact material faults within the Emporia Service Centre.
TH21, TH21-UK, TH21AB, TH21AB-UK, TH21ABB and TH21ABB-UK · Item description: DECT digital cordless phone We, emporia telecom GmbH + CoKG, Industriezeile 36, 4020 Linz, Austria, declare that the item described above is designed and suitable for the following telephone networks, and take sole responsibility for this.
TH21ABB and TH21ABB-UK · Item description: DECT digital cordless phone We, emporia telecom GmbH + CoKG (Industriezeile 36, 4020 Linz, Austria), hereby declare that the TH21-UK, TH21AB-UK, TH21ABB-UK telecommunication or radio device complies with Directive 2014/53/EU. The full text of the declaration of conformity can be viewed on this web page: http://www.emporia.eu/doc...
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Customer Service & Help Contact our service staff. · Emporia Service Centre service@emporiatelecom.co.uk Monday-Friday, 1200-400 pm · United Kingdom · +44 1923 94 77 78 www.emporiatelecom.co.uk/support/contact · Ireland · +353 0818 000 102 www.emporiatelecom.ie/support/contact EMPORIA Telecom Industriezeile 36 GmbH & Co. KG 4020 Linz ·...
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