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Door is difficult to open:
Appliance sides are warm.
LED lighting does not work:
HI will appear on the display
unit.
PF will appear on the display
unit (control unit 2).
E0 will appear on the display
unit.
E1 or E2 will appear on the
display unit.
E9 will appear on the display
unit.
If you've checked the table above and find that you still need help with your cooktop, call our
Customer Service facility at 800-932-4267 between 9:00AM and 5:00PM ET. We will do our best to
answer your questions.
If you are trying to open the freezer door after just having closed it,
this could be difficult to do. As you open the door, some cool air
escapes from the appliance and it is replaced by warm air from the
environment. When this air is cooled, negative pressure is
generated which results in problems as you try to open the door.
After a few minutes, the condition is normalized and the door can
be easily opened again.
This is normal. There are pipes and tubes installed in the appliance
sides, which tend to heat up during appliance operation.
If LED lighting does not work, call a service technician.
Do not attempt a repair of the LED lighting yourself, as there is
danger of contact with high voltage!
Door opened too frequently or too long.
Door not closed correctly (possible impurities on the seal,
misaligned door, damaged seal etc.).
An extended power supply failure.
Too much fresh food inserted at once.
An extended power failure.
Sensor keys are not responding. Call a service center for repair.
Until the appliance is repaired by a service technician, the
appliance will operate in safe mode. The appliance will
automatically preserve the most suitable temperature for each
compartment.
Temperature sensor error or fault. Call a service center for repair.
Until the appliance is repaired by a service technician, the
appliance will operate in safe mode. The appliance will
automatically preserve the most suitable temperature for each
compartment.
Door was open for too long. Close the door.
If the lighting in the compartment does not function either, then
there is a door sensor fault. Call a service center to arrange a
repair. The appliance will operate in safe mode until it is repaired.
The appliance will automatically preserve the most suitable
temperature for each compartment.
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