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11/28/2017
2009 Acura Truck MDX V6-3.7L
Vehicle > Accessories and Optional Equipment > Cellular Phone > Testing and Inspection
READING AND CLEARING DIAGNOSTIC TROUBLE CODES
How to Troubleshoot the HandsFreeLink System
How to Check for DTCs with the HDS
1. Make sure the ignition switch is in LOCK (0).
2. Connect the HDS to the data link connector (DLC) (A) located under the driver's side of the dashboard.
3. Turn the ignition switch to ON (II).
4. Make sure the HDS communicates with the vehicle and the HandsFreeLink control unit. If it doesn't, troubleshoot the DLC circuit.
5. Select HandsFreeLink in the BODY ELECTRICAL menu.
6. Select DTCs in the HandsFreeLink menu.
7. Check for DTCs. If any DTCs are indicated, write down the DTCs, then go to the indicated DTC troubleshooting. If no DTCs are indicated, refer to symptom
troubleshooting.
NOTE:
- After troubleshooting, clear the DTCs with the HDS.
- For specific operations, refer to the user's manual that came with the HDS.
https://my.alldata.com/repair/#/repair/article/45860/component/460/itype/378/nonstandard/
Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA
1/19
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Summary of Contents for Acura MDX 2009
- Page 1 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 2009 Acura Truck MDX V6-3.7L Vehicle > Accessories and Optional Equipment > Cellular Phone > Testing and Inspection READING AND CLEARING DIAGNOSTIC TROUBLE CODES How to Troubleshoot the HandsFreeLink System How to Check for DTCs with the HDS 1. Make sure the ignition switch is in LOCK (0).
- Page 2 The HFL system works only with approved Bluetooth(R)-enabled cell phones with a hands-free profile. If you are not sure if your cell phone is compatible with the HFL system, Acura has a dedicated call center and web site www.acura.com/handsfreelink, to answer your questions.
- Page 3 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 2. Select Find a Phone. 3. Choose the vehicle model you are working on, then select CONTINUE. https://my.alldata.com/repair/#/repair/article/45860/component/460/itype/378/nonstandard/ 3/19...
- Page 4 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 4. Choose the vehicle model year, then select CONTINUE. 5. Choose the vehicle trim level, then select CONTINUE. 6. Choose to search by wireless carrier or cell phone manufacturer, then select CONTINUE. https://my.alldata.com/repair/#/repair/article/45860/component/460/itype/378/nonstandard/ 4/19...
- Page 5 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 7. A list of all current model phones that have been tested with Acura HFL system appears. If the phone you are using is not in this list, look under the Currently Testing list and the Archived Phones list.
- Page 6 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 8. Click on the phone model the client is using to view the HandsFreeLink supported features. https://my.alldata.com/repair/#/repair/article/45860/component/460/itype/378/nonstandard/ 6/19...
- Page 7 - The Acura web site now includes the software versions that are tested and approved. When software versions are listed, you need to know which version is loaded on the phone to help you troubleshoot the client's complaint. If you cannot access the Acura web site, call the HFL call center for further assistance.
- Page 8 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA - If the background noise is too loud, you may need to speak louder. - If you speak with something in your mouth, or your voice is too high, the system may not interpret your command correctly. - Find out if the problem is with one person or with everyone who uses the system.
- Page 9 You must pair an approved Bluetooth-compatible phone to the HFL system before you can make and receive calls. For a current list of approved phones and specific phone pairing instructions for each phone, see Checking Cell Phone Compatibility, go to www.acura.com/handsfreelink.
- Page 10 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA NOTE: - You cannot pair a phone while the vehicle is moving. - Your phone must be in its Discovery mode. - A maximum of six Bluetooth-compatible phones can be paired to the system. 1. With your phone on and the ignition switch in ACCESSORY (I) or ON (II), press and release the HFL TALK button.
- Page 11 6. If the client is trying to pair a Blackberry(R) or Palm TreoTM device, make sure the client uses the shift key when entering the pass code. If the shift key is not pressed, the client may be entering letters. The HFL does not recognize letters. For more information about pairing, refer to the cell phone owner's manual, or go to www.acura.com/handsfreelink. Dropped Calls Clients may perceive dropped calls as being an HFL system fault, but most dropped calls are resultant from cell phone and cell phone carrier issues.
- Page 12 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA Before troubleshooting for dropped calls, confirm the cell phone settings: - Disable Audio Answer. If Auto Answer is enabled, incoming calls are routed to voice mail. - Disable Always Ask/Trust, Authorize Device, or similar setting, If these settings are enabled, each time the HFL system attempts to link to the phone, the phone will ask if you want to connect.
- Page 13 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA carrier. - If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength. - If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating normally, but something about the area diminishes cellular coverage to a point where the call drops.
- Page 14 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA Incoming Calls If a client complains that they cannot receive incoming calls through the HFL system, see if the call is routing to the cell phone instead of the HFL system. An easy way to know if the call is routed to the cell phone is when the client says, "I can't hear the caller, but they can hear me."...
- Page 15 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA 5. Check if the cell phone has an Authorized Connections or Trusted option. 6. Do a soft reset to the cell phone. If the call is placed by the cell phone: The call will remain on the handset until you transfer it over to the HFL system.
- Page 16 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA A client gets these ringtones from an outside source, such as the internet or a mobile phone store. HFL BACK button Use this button on the steering wheel to end a call or return to a previous prompt in the HFL menu. Pressing the button twice or holding it down returns you to the HFL main menu.
- Page 17 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA This is when your paired phone is actively ready to use the HFL system. You can pair up to six phones to the HFL system, but only one phone can be linked at a time.
- Page 18 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA Self-diagnostic Function NOTE: This procedure should be used only if HDS is unavailable. To run the self-diagnostic function, do the following: 1. Turn the ignition switch to ON (II). 2. Press and hold the HFL BACK button for more than 5 seconds. 3. When the HandsFreeLink system enters the self-diagnostic function, the following occurs.
- Page 19 11/28/2017 Reading and Clearing Diagnostic Trouble Codes (Cellular Phone) - ALLDATA https://my.alldata.com/repair/#/repair/article/45860/component/460/itype/378/nonstandard/ 19/19...
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