Daktronics 5000 Series Service Manual
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5000 SERIES DIGITAL
BILLBOARD
SERVICE MANUAL
P1810
DD3222902
Rev 01
17 July 2018
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766

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Summary of Contents for Daktronics 5000 Series

  • Page 1 5000 SERIES DIGITAL BILLBOARD SERVICE MANUAL P1810 DD3222902 Rev 01 17 July 2018 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
  • Page 3: Table Of Contents

    Test and Replace Display Annual Inspection ........26 Components �������������������������������������16 A Reference Documents ���������������������27 Test a Module ...........16 Daktronics Warranty and Limitation Module Status Indicators ���������������������16 of Liability�������������������������������������������29 Perform a Module Self-Test ������������������16 Replace Module Power Supplies ...16 Replace a Module Power Supply �������16...
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  • Page 5: Introduction

    There is typically one PLR per display section. Power Supply: A device that converts AC line voltage from the panel board to low DC voltage for driver boards. In the 5000 series, one power supply powers two modules, one controller, or a ProLink Router (PLR).
  • Page 6: Spare Parts

    Spare Parts Every Daktronics digital billboard is shipped with spare parts that include commonly replaced components. The table lists some of the components that may be included in the spare parts rack shown in Figure 2. Refer to the spare parts inventory list contained in the bag in the spare parts rack for a list of the parts.
  • Page 7: Remove The Spare Parts Rack

    (#10-24 X0.625 hex head, Daktronics part number HC-1554) in the provided location on the top-right side of each door. Refer to Figure 6. Find replacement Figure 4: Wing Nut Securing screws in a bag in the spare parts area.
  • Page 8: Field Replaceable Units

    The table below lists component names and part numbers of components that can be replaced in the display and the control system. Some of these components are located in the spare parts rack. Contact the ASM to order components when needed. Display FRUs Control System FRUs Daktronics Part Daktronics Part Description Description Number...
  • Page 9: Display And Control Overview

    Tie Off Light/Temp Parts Display Power Sensor Connections Overview Figure 8: 5000 Series Control Components The power system for the 5000 series is significantly different From Front than any previous series of Upright Daktronics digital billboards. Each 65 Watt power supply powers two modules.
  • Page 10: Even Module High Section Signal Path

    Even Module High Section Signal Path Signal From DMP Figure 10: Even Tall Section Signal Path Example Odd Module High Section Signal Path BAY 1 BAY 2 BAY 3 BAY 4 BAY 5 BAY 6 B,1 B,1 D,1 D,1 E,1 E,1 F,1 F,1 B,1 B,1 C,1 C,1...
  • Page 11: Display Troubleshooting

    Power Auxiliary Power Figure 12: SmartLink If remote troubleshooting is desired, call Daktronics help desk at 1-877-DAK-HELP and they can assist. Do not press the buttons in the SmartLink to cycle power to the components because it can take as long as an hour to reset the relays.
  • Page 12 The SATA cable and redundant SATA cable from Scattered or the PLR to the modules may be switched. out of order 2� Call Daktronics help desk to verify the translation content table is correct. 1� If applicable, verify the fiber interconnects are installed.
  • Page 13 2� Measure the site power to verify it meets section Daktronics requirements. If this issue is only seen with white or light-colored content, there is most likely a power issue. If there is insufficient power, work with an electrician to establish proper site power.
  • Page 14: Access Internal Components

    Access Internal Components Rear Access Required Tools: Phillips screwdriver or " nut driver DB-5000 series digital billboards have lift-off doors that are secured with one Phillips " hex head screw in the top- right corner during shipping. Remove the screw. Refer to Figure 13, and lift the door to disengage its tabs from the slots on the display's back sheet.
  • Page 15: Test And Remove A Module

    Test and Remove a Module Module Lanyard Attachment Daktronics recommends attaching a module lanyard (located in the spare parts rack) whenever removing a module. To attach a module lanyard: 1� Attach one end of the module lanyard to a lanyard attachment ring on the top of the of the module.
  • Page 16: Remove A Module (Rear Access)

    6� Insert the " hex head wrench into the top access hole and turn approximately a quarter-turn clockwise or until you feel it latch in place. 7� Gently pull on the module to verify it is properly seated. Note: If the module is not latched properly, the latch springs on the module should force the module away from the display face.
  • Page 17: Remove A Module From The Top Row Of A Section (Rear Access)

    Remove a Module from the Top Row of a Section (Rear Access) Required Tools: 90-degree Allen wrench, module lanyard To remove a module along the top row, complete the following steps: 1� Using the procedure outlined in Remove a Module (Rear Access) (p�12), remove the module in the Splice center of the bay directly below or at an angle of...
  • Page 18: Reinstall A Module (Rear Access)

    Reinstall a Module (Rear Access) 1� Rotate and carefully guide the module through the module opening. Refer to Figure 22. Note: To ensure proper alignment, verify the word TOP printed on the back of the module is to the top left of the module. 2�...
  • Page 19: Hinge And Remove The Dmp-8065 Or Smartlink For Module Access

    Hinge and Remove the DMP-8065 or SmartLink For Module Access The DMP-8065 hinges out of the way for module access. It can also be lifted off the of the hinges. To hinge the DMP- 8065 out of the way and lift it off the hinges: 1�...
  • Page 20: Test And Replace Display

    Supplies The power supply provides power from the term Figure 26: Module Self-Test panel to the module. For the 5000 series of digital billboards, the module power supply is located on the uprights. Each power supply typically controls two modules.
  • Page 21: Test And Replace A Prolink Router

    Test and Replace a ProLink Router A ProLink Router (PLR) sends the signal from the DMP-8065 to the modules via SATA cables. Test a PLR Before replacing a PLR, it may be beneficial to perform a self-test. To perform this test: 1�...
  • Page 22: Replace A Prolink Router

    in the "B" direction is 100 percent. Note: It is possible to have a break in just one path, so for example it is possible all of the modules may turn Yellow indicating "A" is healthy, but only some of them turn Magenta indicating a break in the "B"...
  • Page 23: Control Equipment Overview, Service, And Replacement

    The DMP is a field replaceable unit. Refer to Figure 33. SmartLink The SmartLink performs power loss detection and remote power cycling for the 5000 series. Figure 37 shows the SmartLink configuration. Open the ISP Enclosure To access ISP box components, complete the...
  • Page 24: Replace Control Equipment

    8� Reverse Steps 1 - 7 to reinstall the DMP-8065. Caution: Risk of explosion if a battery is replaced by an incorrect type. Return the controller to Daktronics for repair or disposal. Replace DMP Power Supplies Each DMP has a power supply. To replace a failed DMP-8065 power supply: 1�...
  • Page 25: Replacing The Router

    6� Remove the four screws that secure the SmartLink the mounting plate. 7� Reverse Steps 1 - 6 to install the new SmartLink 8� Call Daktronics help desk and provide them with the new MEID number from the bottom of the SmartLink enclosure.
  • Page 26: Replace The Heater

    Replace the Heater Heater Required Tools: Phillips screwdriver, " nut driver 1� Disconnect the power wire to the heater. 2� Using the nut driver, loosen and remove the Heater Mounting Bolts mounting plate nuts. Refer to Figure 38. 3� Remove the heater assembly from the ISP enclosure.
  • Page 27: Test And Replace The Multi-Direction

    Test and Replace the Multi-Direction Light Sensor Troubleshoot Multi-Direction Light Sensor (MDLS) Issues The table below lists the crucial items to check if there are issues with the MDLS. Item Image If there is a splice cable attached, inspect the connection. Inspect the MDLS windows for cleanliness.
  • Page 28: Webcam Access And Troubleshooting

    3� Return the webcam arm to the original position when servicing the webcam. 4� Replace and tighten the three short bolts. 5� Work with Daktronics help desk to verify the webcam is focused and functioning properly. Webcam Troubleshooting Red LED...
  • Page 29 Issue Troubleshooting Steps 1� Verify the POE switch located in the ISP box is connected and the LED indicators are on. 2� If the LED indicators on the POE switch are on, check the Ethernet The help desk can not connections from the Router to the POE switch, from the POE see a webcam image switch to the back of the display and from the back of the...
  • Page 30: 10 Display Maintenance

    Note: After performing service or completing connections, replace the display door and ensure it is attached to the safety lanyard and secured with a screw (#10-24 X0.625 hex head, Daktronics part number HC-1554) in the provided location on the top-right side of each door. Refer to Figure 6. Find replacement screws in a bag in the spare parts area.
  • Page 31: A Reference Documents

    Reference Documents Appendix A contains drawings and quick guides that are generic to Daktronics digital billboards. Project specific drawings and documents take precedence over the document in this section. DD1944805 Performing a Daktronics Module Self-Test ............DD1735784 ProLink Router 6050 Manual .................
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  • Page 33: B Daktronics Warranty And Limitation

    Daktronics Warranty and Limitation of Liability Click here to view Warranty and Limitation of Liability (SL-02374) information. Daktronics Warranty and Limitation of Liability...
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