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SMART Room Systems™ with Skype®
for Business
ADMINISTRATOR'S GUIDE
FOR MODELS SRS-LYNC-XS, SRS-LYNC-S-G5, SRS-LYNC-M, SRS-LYNC-M-DUAL, SRS-LYNC-L-G5 AND SRS-LYNC-XL
FEATURING SMART BOARD® 8055i-G5, 8065i-G5 AND 8084i-G4 INTERACTIVE FLAT PANELS
NOTE
This documentation has been updated to support Microsoft's transition from Lync® to Skype® for
Business software. Most references to Lync have been removed and replaced with Skype for Business,
however the following information is still applicable to SMART room systems running Lync software.
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- Page 1 Help us make this document better smarttech.com/docfeedback/170819 SMART Room Systems™ with Skype® for Business ADMINISTRATOR’S GUIDE FOR MODELS SRS-LYNC-XS, SRS-LYNC-S-G5, SRS-LYNC-M, SRS-LYNC-M-DUAL, SRS-LYNC-L-G5 AND SRS-LYNC-XL FEATURING SMART BOARD® 8055i-G5, 8065i-G5 AND 8084i-G4 INTERACTIVE FLAT PANELS NOTE This documentation has been updated to support Microsoft’s transition from Lync® to Skype® for Business software.
- Page 2 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Page 3: Important Information
Important information WARNING Failure to follow the installation instructions shipped with the room system could result in injury and product damage which may not be covered by the warranty. Ensure your installation complies with local building and electrical codes. Do not open or disassemble the room system. You risk electrical shock from the high voltage inside the casing. - Page 4 IMPORTANT INFORMATION Do not move or mount the interactive flat panels by connecting rope or wire to their handles. The interactive flat panels are heavy, and failure of the rope, wire or handle could lead to injury. Use SMART supplied mounting hardware or hardware that is designed to properly support the weight of the room system.
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Page 5: Table Of Contents
Contents Important information Chapter 1: Welcome About this guide About the room system Resources for administrators Resources for others Chapter 2: Maintaining the room system Recommended tools Turning off the room system Maintaining the interactive flat panels Maintaining the console Maintaining the camera Maintaining the microphones Maintaining the speakers... - Page 6 CONTENTS Testing the room system Appendix A: Using the Skype for Business Admin Console and SMART Settings Accessing the Skype for Business Admin Console and SMART Settings Skype for Business Admin Console controls SMART Settings controls Appendix B: Using the interactive flat panel on-screen display menus Using the SMART Board 8055i-G5 and 8065i-G5 interactive flat panels on-screen display menu Using the SMART Board 8084i-G4 interactive flat panel on-screen display menu...
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Page 7: Chapter 1: Welcome
Chapter 1 Welcome About this guide About the room system Features Integration with Skype for Business Simple startup Automatic sharing of video and audio Collaboration Presence detection Components SMART Board interactive flat panels room system appliance Console Camera Table microphones and audio processor Speakers Video connection harness SMART Room System USB Bridge... -
Page 8: About This Guide
CHAPTER 1 WELCOME About this guide This guide explains how to administer the SMART Room System. It includes the following information: How to maintain the room system’s hardware for years of use How to remotely monitor and manage the room system How to troubleshoot issues with the room system This guide in intended for individuals who administer room systems in their organizations. -
Page 9: Automatic Sharing Of Video And Audio
CHAPTER 1 WELCOME Users can also start ad hoc meetings or whiteboard sessions with a single press of the console or interactive flat panels. Automatic sharing of video and audio When users start or join meetings, the room system shares video and audio automatically without requiring any manual setup on the users’... -
Page 10: Smart Board Interactive Flat Panels
CHAPTER 1 WELCOME NOTES This guide documents room systems that use SMART Board 8055i-G5, 8065i-G5 and 8084i-G4 interactive flat panels. For information about room systems that use SMART Board 8055i or 8070i-G4 interactive flat panels, see the SMART Room System with Skype for Business setup and maintenance guide (smarttech.com/kb/170450). Other, minor components are documented elsewhere in this guide. -
Page 11: Console
CHAPTER 1 WELCOME In room systems that use SMART Board 8084i-G4 interactive flat panels, the room system appliance is installed in a slot on the bottom of the left interactive flat panel. Console The console is the room system’s primary display. Users can use it to access and control the features of Skype for Business Room System software during meetings. -
Page 12: Video Connection Harness
CHAPTER 1 WELCOME Video connection harness Users can connect the video connection harness’s HDMI® cable or VGA cable to a computer to display the computer’s video output on an interactive flat panel and share it with remote participants. The connectors for the video connection harness are typically located on the meeting room table. SMART Room System USB Bridge When combined with the video connection harness, the SMART Room System USB Bridge enables users to connect laptops or a room computer to the room system. -
Page 13: Wall Stand Kit
CHAPTER 1 WELCOME Wall stand kit The wall stand kit includes a wall stand for each interactive flat panel in the room system and the cable raceway. The wall stand transfers some of the weight from the wall to the floor and is required for metal stud walls that can’t support the full weight of the interactive flat panel. - Page 14 CHAPTER 1 WELCOME Medium room (SRS-LYNC-M) Intended use: Medium meeting rooms (approximately 12 people) 200 sq. ft. (19 m²) Display type: One SMART Board 8084i-G4 interactive flat panel Display size (diagonal): 84" (213.4 cm) Optional wall stand kit: WSK-SINGLE Medium room with dual panels (SRS-LYNC-M-DUAL) Intended use: Medium meeting rooms (approximately 12 people)
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Page 15: Resources For Administrators
CHAPTER 1 WELCOME Resources for administrators In addition to this guide, SMART provides a variety of other resources for SMART Room System administrators. Setup guide Refer to the SMART Room System with Skype for Business setup guide included with the room system to prepare for the room system before installation and to set it up after installation. A PDF version of the guide is available for download from smarttech.com/kb/170820. -
Page 16: Resources For Installers
CHAPTER 1 WELCOME Resources for installers Installers can refer to the installation instructions included with the room system when installing the product. PDF versions of the installation instructions are available for download. Product Installation instructions SMART Room System with Skype for Business for extra small smarttech.com/kb/170857 rooms SMART Room System with Skype for Business for small rooms... -
Page 17: Chapter 2: Maintaining The Room System
Chapter 2 Maintaining the room system Recommended tools Turning off the room system Maintaining the interactive flat panels Calibrating the interactive flat panels Orienting the interactive flat panels Cleaning the screens Cleaning the presence detection sensors Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Maintaining pens... -
Page 18: Recommended Tools
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Recommended tools The following are recommended tools that professional, trained installers and IT specialists should have available for maintenance and troubleshooting purposes: Activity Recommended tools Hardware service Paper and pencil Ladder Tape measure Set of screwdrivers, including flat blade, Phillips No. 1 and Phillips No. 2 Flashlight Nylon cable ties... -
Page 19: Turning Off The Room System
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Turning off the room system For some maintenance procedures, you need to turn off the room system. To turn off the room system 1. On the console, press Options, and then press Settings. The Enter your credentials screen appears.. 2. -
Page 20: Calibrating The Interactive Flat Panels
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Calibrating the interactive flat panels Digital cameras in the corners of the interactive flat panels track the position of the pens, eraser and your finger on the screens, and then send the information to SMART Product Drivers, which interprets this information as touch input, digital ink or an eraser in the appropriate location. -
Page 21: Orienting The Interactive Flat Panels
CHAPTER 2 MAINTAINING THE ROOM SYSTEM 6. Press the icon of the interactive flat panel you want to calibrate. When you press an interactive flat panel’s screen, the circle beside that interactive flat panel’s icon turns blue. 7. Select Advanced Settings from the drop-down list. 8. - Page 22 CHAPTER 2 MAINTAINING THE ROOM SYSTEM To orient an interactive flat panel 1. On the console, press Options, and then press Settings. The Enter your credentials screen appears. 2. Type the room system administrator account’s user name and password in the text boxes, and then press Authenticate.
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Page 23: Cleaning The Screens
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Cleaning the screens Follow these instructions to clean the interactive flat panels’ screens without damaging their anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screens. If dry-erase markers are used on the screens, remove the ink as soon as possible with a lint-free, non-abrasive cloth. -
Page 24: Cleaning The Camera Windows And Reflective Tape
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Cleaning the camera windows and reflective tape The interactive flat panels’ DViT technology uses four cameras in the corners of the frames and the reflective material between the screens and the frames. Dust buildup on the camera windows or reflective tape can impair touch performance. -
Page 25: Preventing Condensation
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Preventing condensation The interactive flat panel screens contain layers of glass that can collect condensation, especially in the following conditions: Temperature extremes with high humidity Rapid changes in humidity, which can occur when you operate the room system near water (such as a pool, kettle or air conditioner ventilator) Direct exposure to sunlight To evaporate condensation from the interactive flat panels... -
Page 26: Maintaining The Console
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Maintaining the console Follow these instructions to clean the console’s screen without damaging its anti-glare coating or other product components. CAUTION Do not rub the screen with a dense or rough material. Do not apply excessive pressure to the screen. Do not use cleaning solution or glass cleaner on the screen, because they can deteriorate or discolor the screen. -
Page 27: Maintaining The Microphones
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Maintaining the microphones Follow these instructions to clean the microphones. To clean the microphones 1. Turn off the room system (see Turning off the room system on page 13). 2. Wipe the microphones with a lint-free, non-abrasive cloth. Maintaining the speakers Follow these instructions to clean the speakers. -
Page 28: Removing And Transporting The Room System
CHAPTER 2 MAINTAINING THE ROOM SYSTEM Removing and transporting the room system WARNING Only professional, trained installers should remove the room system. CAUTION Save the original packaging so that you can repack your room system with as much of the original packaging as possible. -
Page 29: Chapter 3: Maintaining Software And Firmware
Chapter 3 Maintaining software and firmware Updating software and firmware Enabling the Room PC View feature Enabling the System Center Endpoint Protection feature This chapter documents common procedures for maintaining the room system’s software and firmware. Updating software and firmware At a scheduled time each night, the room system checks Windows Update for updates to its software and firmware. -
Page 30: Enabling The Room Pc View Feature
CHAPTER 3 MAINTAINING SOFTWARE AND FIRMWARE 5. Press Check Updates and Install. Skype for Business Room System software checks for and installs any updates. If updates are found, the system will reset back to Meeting Mode once the updates are complete. 6. -
Page 31: Enabling The System Center Endpoint Protection Feature
CHAPTER 3 MAINTAINING SOFTWARE AND FIRMWARE Enabling the System Center Endpoint Protection feature You can enable the System Center Endpoint Protection (SCEP) feature from Microsoft to complete daily antimalware scans and real-time download protection scans. NOTE The SCEP feature is available only in versions 15.13.2 and later of the Lync or Skype for Business Room System software. - Page 32 CHAPTER 3 MAINTAINING SOFTWARE AND FIRMWARE 7. Select Download from WSUS server or Microsoft Update to download updates from your organization’s Windows Server Update Services (WSUS) server or the Microsoft Update server as defined in the Skype for Business Admin Console. Select Download from UNC File Share to download updates from a Universal Naming Convention (UNC) file share location.
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Page 33: Chapter 4: Remotely Monitoring The Room System
Chapter 4 Remotely monitoring the room system Installing the Skype for Business Room System Administrative Web Portal Using the Skype for Business Room System Administrative Web Portal Using the Skype for Business Room System Administrative Web Portal, you can remotely monitor the health of the SMART Room System. Installing the Skype for Business Room System Administrative Web Portal To install the Skype for Business Room System Administrative Web Portal 1. -
Page 34: Using The Skype For Business Room System Administrative Web Portal
CHAPTER 4 REMOTELY MONITORING THE ROOM SYSTEM Using the Skype for Business Room System Administrative Web Portal After you have installed the Skype for Business Room System Administrative Web Portal, you can use it to do the following: Set a room system’s password, room tag and audio volumes View a room system’s information and health status Save a room system’s diagnostic log Restart a room system... - Page 35 CHAPTER 4 REMOTELY MONITORING THE ROOM SYSTEM 4. Set the following controls: Control Procedure Credentials Type the room system’s password, and then click Set. Password Show password Select the check box to show the password. Room Tag Type the room system’s tag, and then click Update. Audio Default Speaker Move the slider to the right to increase the default speaker volume...
- Page 36 CHAPTER 4 REMOTELY MONITORING THE ROOM SYSTEM To save a room system’s diagnostic logs 1. Log on to the Skype for Business Room System Administrative Web Portal (see To log on to the Skype for Business Room System Administrative Web Portal on page 28). 2. Click the room system’s Room Name link. 3.
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Page 37: Chapter 5: Remotely Managing The Room System
Chapter 5 Remotely managing the room system Configuring the room system Remotely managing the room system Using the embedded web management interface Using management software Using remote access software Security Ports Intel MEBx controls References The SMART Room System’s room system appliance uses Intel® AMT, which is part of Intel vPro® technology. -
Page 38: Configuring The Room System
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Configuring the room system Before you can remotely manage the room system using Intel AMT, you need to enable and configure Intel AMT on the room system appliance. To enable Intel AMT 1. Turn off your room system (see Turning off the room system on page 13). 2. -
Page 39: Remotely Managing The Room System
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Intel MEBx opens. 13. Continue to the next procedure. To configure Intel AMT 1. Enter the default Intel AMT password (admin) when prompted, and then follow the on-screen instructions to change the Intel AMT password. IMPORTANT New passwords must be between eight and 32 characters long and must contain at least one of each of the following character types:... -
Page 40: Using Management Software
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Although the room system must be connected to a power source and the network before you can manage it remotely, it doesn’t need to be running. Using the web page, you can do the following remotely: Restart the room system Turn off the room system... -
Page 41: Security
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM To connect to your room system using DameWare 1. Start DameWare. 2. Click Connect. The Remote Connect window opens. 3. Type the IP address for the room system in the Host box. 4. Type admin in the User ID box. 5. -
Page 42: Ports
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Ports Ensure the following ports are open for use by Intel AMT: Port Description 16992 Intel AMT HTTP WS-Management messages to and from Intel AMT NOTE This port is open over the network only when Intel AMT is configured or during the configuration process. -
Page 43: Intel Mebx Controls
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Intel MEBx controls The following are the controls in Intel MEBx: Control Procedure Notes (if any) Intel® ME General Settings The default password is admin. Change ME Password Type a new Intel AMT password. When you first open Intel MEBx, you’re prompted to change the password. - Page 44 CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Control Procedure Notes (if any) Select Enabled to leave the port open at all Legacy Redirection times when redirection is enabled in Intel MEBx. Mode User Consent Select KVM to require local user consent for This control doesn’t affect your room User Opt-in Intel KVM remote control.
- Page 45 CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Control Procedure Notes (if any) Type how long (in seconds) the record should This control is only available if you enable not be scavenged in DNS server. Dynamic DNS Update. TCP/IP Settings Wired LAN IPV4 Configuration Select Enabled to configure TCP/IP settings by a DHCP Mode Dynamic Host Configuration Protocol (DHCP)
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Page 46: References
CHAPTER 5 REMOTELY MANAGING THE ROOM SYSTEM Control Procedure Notes (if any) RCFG Select Y to activate remote configuration. Start Configuration Select N to not activate remote configuration. TLS PSK Set PID and PPS Type the provisioning ID (PID) and provisioning pre-shared key (PPS) in the dash format. -
Page 47: Chapter 6: Troubleshooting
Chapter 6 Troubleshooting Resolving hardware issues Locating serial numbers Locating power and status lights Resolving issues with SMART Board 8055i-G5 and 8065i-G5 interactive flat panels Resolving issues with SMART Board 8084i-G4 interactive flat panels Resolving issues with the console Resolving issues with the camera Resolving issues with the microphones Resolving issues with the speakers Resolving software issues... -
Page 48: Resolving Hardware Issues
CHAPTER 6 TROUBLESHOOTING Resolving hardware issues This section explains how to resolve common issues with the room system hardware. Locating serial numbers Each of the major components of the room system has a serial number. Component Serial number location Interactive flat panel On-screen display menu (see page 71 for SMART Board 8055i-G5 and 8065i-G5 interactive flat panels or page 80 for SMART Board 8084i-G4 interactive flat panels) -
Page 49: Locating Power And Status Lights
CHAPTER 6 TROUBLESHOOTING Locating power and status lights The room system’s components have power and status lights, which you can use when resolving common issues with the room system. No. Component Light Interactive flat panel Standby (SMART Board 8055i-G5 and 8065i-G5 interactive flat panels) Power/Standby (SMART Board 8084i-G4 interactive flat panels) -
Page 50: Resolving Issues With Smart Board 8055I-G5 And 8065I-G5 Interactive Flat Panels
CHAPTER 6 TROUBLESHOOTING NOTE The following power and status lights aren’t shown in the above diagram: Touch system light on the interactive flat panels (room systems with SMART Board 8084i-G4 interactive flat panels only) Power, hard drive activity and network connection lights on the room system appliance Power light on the room system appliance enclosure (room systems with SMART Board 8055i-G5 and 8065i-G5 interactive flat panels only) Resolving issues with SMART Board 8055i-G5 and 8065i-G5... - Page 51 CHAPTER 6 TROUBLESHOOTING Standby light Interactive flat panel Issues Solutions status Solid amber Standby mode The interactive flat panels Enable presence detection (see don’t turn on when page 65). Reduce the room temperature to participants enter the room. increase the difference between the ambient temperature and human body temperature.
- Page 52 CHAPTER 6 TROUBLESHOOTING Standby light Interactive flat panel Issues Solutions status Solid white On with no touch There’s no touch control. Use SMART Board Diagnostics, control which is available from SMART Settings (see page 57), to troubleshoot the issue. Ensure that the USB cables are connected as shown in the installation instructions (see page 10).
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Page 53: Resolving Issues With Smart Board 8084I-G4 Interactive Flat Panels
CHAPTER 6 TROUBLESHOOTING Standby light Interactive flat panel Issues Solutions status Participants try to draw Ensure participants lift their fingers digital ink with their fingers, and the palm of their hand from the but erase digital ink instead. interactive flat panels while they write because the interactive flat panels are interpreting the additional contacts as an eraser. - Page 54 CHAPTER 6 TROUBLESHOOTING Lights Interactive flat panel Issues Solutions status Power: Standby mode The interactive flat panels Enable presence detection (see Solid amber don’t turn on when page 65). Reduce the room temperature to participants enter the room. Touch system: increase the difference between the ambient temperature and human body temperature.
- Page 55 CHAPTER 6 TROUBLESHOOTING Lights Interactive flat panel Issues Solutions status Power: On with touch control The displays are blank. Press the Input Select buttons Solid green on the front control panels Touch system: until you select HDMI3/PC. Solid green Ensure that the HDMI cables are connected as shown in the installation instructions (see page 10).
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Page 56: Resolving Issues With The Console
CHAPTER 6 TROUBLESHOOTING Resolving issues with the console Use the following table to resolve issues with the room system’s console. Power light Console status Issues Solutions Not receiving power The console isn’t receiving Ensure that the console is power. connected to the power supply as shown in the installation instructions (see page 10). -
Page 57: Resolving Issues With The Microphones
CHAPTER 6 TROUBLESHOOTING Lights Camera status Issues Solutions Video capture: Hardware error The camera’s video output Temporarily disconnect the power doesn’t appear. cable from the camera and then connect it again after a few Service light: seconds. Flashing red Video capture: Hardware error (the The camera’s video output Ensure the USB cable from the... -
Page 58: Resolving Software Issues
CHAPTER 6 TROUBLESHOOTING Power light Speaker status Issues Solutions Room participants are Unmute the audio in Skype for unable to hear remote Business Room System software. Turn up the volume in Skype for participants. Business Room System software. For SMART Board 8084i-G4 interactive flat panels, ensure the AUDIO2 input is HDMI3/PC (see page 77). -
Page 59: Adding Trusted Domains To The Room System
CHAPTER 6 TROUBLESHOOTING Adding trusted domains to the room system If the domain name used in the Skype for Business account’s SIP URI is different from the domain name on the Lync or Skype for Business Web Service certificate, the room system might not connect to the Lync or Skype for Business Server. -
Page 60: Testing The Room System
CHAPTER 6 TROUBLESHOOTING 10. Right-click the string you created in steps 8 and 9, and then select Modify. The Edit String dialog box appears. 11. Type the domain name specified in the Subject Name and Common Name fields of the Lync or Skype for Business Web Service certificate in the Value data box, and then press OK. - Page 61 CHAPTER 6 TROUBLESHOOTING 5. Press Make a Test Call, and then follow the on-screen instructions to test call functions. NOTE You can make a test call only if your organization uses an on-premises Skype for Business Server. Press Test Meet Now, and then follow the on-screen instructions to test server connections and video functions.
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Page 63: Appendix A: Using The Skype For Business Admin Console And Smart Settings
Appendix A Using the Skype for Business Admin Console and SMART Settings Accessing the Skype for Business Admin Console and SMART Settings Skype for Business Admin Console controls SMART Settings controls You can access the Skype for Business Admin Console and SMART Settings using the console. NOTE To access the Skype for Business Admin Console and SMART Settings, you need the room system administrator account’s user name and password. -
Page 64: Skype For Business Admin Console Controls
APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS 5. If you want to make changes to SMART Settings, press OEM Settings, and then press SMART Settings. After making the changes (see SMART Settings controls on page 64), press 6. To apply the changes, press Apply & Restart. If you don’t want to apply the changes, press Undo &... - Page 65 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) Configuration Modes Automatic Select if your organization’s autodiscover DNS records are set to automatically link to the Skype for Business 2015 server pool. Manual Select if your organization’s autodiscover DNS records aren’t set to automatically link to the Skype for Business 2015 server pool, such as...
- Page 66 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) Logging Select Off to disable logging. Help our support team SMART recommends that you enable full logging. help you Review the Privacy supplement for Select Light to enable recording of summary Microsoft Skype for Business before...
- Page 67 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) Control Panel Press to open the System Properties dialog box. In the System Properties dialog box, you System Properties can view and manage the room system appliance’s system properties, including the computer name and network ID.
- Page 68 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) System Center Endpoint Protection Turn On to enable the SCEP feature. See Enabling the System Center Endpoint Antivirus protection Protection feature on page 25. Turn Off to disable the SCEP feature. Select the time of day you want to run Select a time outside of regular business Daily Scan Time...
- Page 69 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) Factory Reset See Appendix C: Resetting the room Reset the Device to Press to reset the room system to factory system to factory defaults on page 81. defaults.
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Page 70: Smart Settings Controls
APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS SMART Settings controls Control Procedure Notes (if any) SMART Room System Settings Business Hours 12-Hour Setting Select if your organization’s business day is 12 The room system enters power saving hours, and then select the appropriate time mode outside of the business hours you frame in the drop-down list. - Page 71 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) Proximity Settings Turn on the proximity Select to enable presence detection. If you change these options in SMART Settings, the changes appear in feature the interactive flat panel’s on-screen display menu (see page 71 for Minimum sleep Type how long the interactive flat panel waits...
- Page 72 APPENDIX A USING THE SKYPE FOR BUSINESS ADMIN CONSOLE AND SMART SETTINGS Control Procedure Notes (if any) About This Software Press to view version and legal information for the SMART software installed on the room system appliance. Tools Diagnostics Press to run SMART Board Diagnostics. You should run SMART Board Diagnostics only in consultation with SMART Support.
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Page 73: Appendix B: Using The Interactive Flat Panel On-Screen Display Menus
Appendix B Using the interactive flat panel on-screen display menus Using the SMART Board 8055i-G5 and 8065i-G5 interactive flat panels on-screen display menu 67 Changing settings in the on-screen display menu On-screen display menu options Using the SMART Board 8084i-G4 interactive flat panel on-screen display menu Using the menu control panel Using the remote control Changing settings in the on-screen display menu... - Page 74 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS For room systems with two interactive flat panels, temporarily remove both speakers and the camera, and then move the right interactive flat panel to access the menu control panels. Changing settings in the on-screen display menu To change settings in the on-screen display menu 1.
- Page 75 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Sharpness 0–100 Sets the image sharpness You can modify this option only if you select User in Picture Mode. Select User to customize the Normal Sets the color temperature Color temperature...
- Page 76 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) 12 kHz 0–100 Sets the sound equalization at This option isn’t applicable to the 12 kHz SMART Room System. Don’t change it from its default value. Balance L50–R50 Balances the left and right volume This option isn’t applicable to the...
- Page 77 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Proximity Enables or disables presence If you change this option in detection SMART Settings (see page 64), the change appears in the on-screen display menu. However, if you change this option in the on-screen display menu, the change doesn’t appear in SMART Settings.
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Page 78: Using The Smart Board 8084I-G4 Interactive Flat Panel On-Screen Display Menu
APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Using the SMART Board 8084i-G4 interactive flat panel on-screen display menu You can access the SMART Board 8084i-G4 interactive flat panel on-screen display menu using the menu control panel or the remote control. Using the menu control panel The menu control panel is located on the bottom of the interactive flat panel. - Page 79 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS To replace batteries in the remote control 1. Press the tab on the underside of the remote control, and then open the cover. 2. Remove the existing batteries. 3. Insert two new 1.5V AAA batteries in the remote control. 4.
- Page 80 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) In Bright 1–100 Sets the image brightness for You can modify this option only if you select Ambient in Picture brightly lit rooms Mode. The value of this menu option can’t be less than the value of In Dark.
- Page 81 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Clear White Sets the clear white color SMART recommends that this option be disabled. High Preferred color -5–5 Sets the preferred color value for Skin Color skin in the image -5–5...
- Page 82 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Resets all options in the Picture Picture Reset Mode menu to their default values 16:9 Sets the aspect ratio Don’t change this option from its Aspect Ratio default value.
- Page 83 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Line Output Fixed Sets the audio line out This option isn’t applicable to the SMART Room System. Don’t Variable change it from its default value. HDMI3/PC Line Output Fixed Sets the audio line out for the room This option isn’t applicable to the...
- Page 84 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) This option should be set to Analog HDMI3/PC Analog Specifies whether the HDMI3/PC audio input is analog or digital for the SMART Room System. Digital TIME Clock 1–31 Specifies the current date...
- Page 85 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) Set ID 1–255 Sets the interactive flat panel’s ID This option isn’t applicable to the SMART Room System. Don’t change it from its default value. Standby Mode Standby Sets the Standby mode to reduce This option isn’t applicable to the...
- Page 86 APPENDIX B USING THE INTERACTIVE FLAT PANEL ON-SCREEN DISPLAY MENUS Option Values Function Notes (if any) USB 2 HDMI1 Sets the video input for the USB2 This option isn’t applicable to the receptacle, or disables the SMART Room System. Don’t HDMI2 receptacle change it from its default value.
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Page 87: Appendix C: Resetting The Room System To Factory Defaults
Appendix C Resetting the room system to factory defaults This appendix explains how to reset the room system to factory defaults. In most situations, you should reset the room system from the Settings screen. However, if the room system is in an unrecoverable state or the Settings screen is otherwise not accessible, you can reset the room system from the BIOS. - Page 88 APPENDIX C RESETTING THE ROOM SYSTEM TO FACTORY DEFAULTS 3. If the room system includes SMART Board 8055i-G5 or 8065i-G5 interactive flat panels, press the power button on the room system appliance enclosure. 4. On the bottom of each interactive flat panel, flick the power switch on. SBID8055i-G5 and SBID8065i-G5 SBID8084i-G4 5.
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Page 89: Appendix D: Hardware Environmental Compliance
Appendix D Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. -
Page 91: Index
Index cameras about, 5 cleaning, 20 accessories, 6 optimizing, 65 Administrative Web Portal, See Lync Room troubleshooting, 50 System Administrative Web Portal certificates, 61 air conditioning, 19 chemicals, 18 AMT, See Intel AMT cleaning antimalware, 25 cameras, 20 audio interactive flat panel cameras and configuring, 65, 69, 76 reflective tape channels, 18 maintaining, 21... - Page 92 INDEX interactive flat panels, See interactive configuring, 33 enabling, 32 flat panels managing the room system with, 33 documentation, 9 security, 35 domains, 53 Intel MEBx, 33 dry-erase markers, 17 interactive flat panels dust, 18, 20 about, 4 DViT technology, 4 configuring, 64 maintaining, 13 troubleshooting, 44, 47...
- Page 93 INDEX Microsoft Exchange, 60 Microsoft Lync infrastructure, See Skype infrastructure recovery, 81 Microsoft Lync Room System software, regions, 61 See Skype for Business Room System remote control, 72 software remote monitoring and management, 27, 31 Microsoft Office 365, 63 ringer, 29, 59 room computers, 6, 24, 60, See Microsoft Outlook, 12 also laptops...
- Page 94 62 SMART Board interactive flat panels, USB Bridge, See SMART Room System See interactive flat panels USB Bridge SMART Room System USB Bridge, 6 USB receptacle, 4 SMART Room Systems, See room systems user names, 58 SMART Settings, 64 SMART updates, 62...
- Page 96 SMART TECHNOLOGIES smarttech.com/support smarttech.com/support/entsupport smarttech.com/kb/170819...
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