Advertisement
READ AND FOLLOW ALL SAFETY RULES AND OPERATING INSTRUCTIONS BEFORE FIRST USE OF THIS PRODUCT.
FASTEN THE MANUAL NEAR THE GARAGE DOOR AFTER INSTALLATION.
PERIODIC CHECKS OF THE OPENER ARE REQUIRED TO ENSURE SAFE OPERATION.
DO NOT INSTALL ON A ONE-PIECE DOOR IF USING DEVICES OR FEATURES PROVIDING UNATTENDED CLOSE. UNATTENDED DEVICES AND FEATURES ARE TO BE USED ONLY WITH SECTIONAL DOORS.
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
Mechanical
Electrical
When you see these Safety Symbols and Signal Words, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.
This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
The Timer-to-Close (TTC) feature and myQ® are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature and any myQ® devices are to be used ONLY with sectional doors.
Before you begin:
Sectional Door
One-Piece Door
To prevent possible SERIOUS INJURY or DEATH:
To prevent damage to garage door and opener:
Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength.
Check Signal Strength. If you see:
Wi-Fi signal is strong.
You're all set!
Install your new garage door opener.
Wi-Fi signal is weak.
The garage door opener will likely connect to your Wi-Fi network. If not, try one of the options below.
No Wi-Fi signal.
Try one of the following:
Visit support.chamberlaingroup.com for more details
See myQ® App Control to connect your garage door opener to your Wi-Fi network. Do NOT connect prior to installation.
Wi-Fi® is a registered trademark of Wi-Fi Alliance
During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.
Stepladder
Carpenter's Level (optional)
Tape Measure
Pencil
Hack Saw
Drill
Drill Bits 3/16", 5/16", and 5/32"
Wire Cutters
Claw Hammer
Screwdriver
Sockets and Wrench 1/2", 5/8", 7/16", 9/16", and 1/4"
Pliers
Adjustable End Wrench
Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener. Depending on your requirements, there are several installation steps which may call for materials or hardware not included in the carton.
SECTIONAL DOOR INSTALLATION
SECTIONAL DOOR INSTALLATION
CLOSED POSITION
ONE-PIECE DOOR INSTALLATIONS
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
ONE-PIECE DOOR WITHOUT TRACK
CLOSED POSITION
ONE-PIECE DOOR WITH TRACK
CLOSED POSITION
Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing material.
Hardware for assembly and installation is shown on the next page. Save thecarton and packing material until installation and adjustment is complete.
Multi-Function Control Panel
3-Button Remote Control (2)
Chain Spreader
Trolley
Motor Unit with 2 Light Lenses
Idler Pulley
(In Hardware Bag)
Hardware Bag
Safety Reversing Sensor Bracket (2)
Header Bracket
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black Bell Wire attached
Door Bracket
2-Conductor Bell Wire White & White/Red
Chain and Cable
Curved Door Arm Section
"U" Bracket
Hanging Brackets (packaged inside the front rail)
Straight Door Arm Section
(packaged inside the front rail)
Safety Labels and Literature
Separate all hardware and group as shown below for the assembly and installation procedures.
ASSEMBLY HARDWARE
Bolt 1/4"-20x1-3/4"
Master Link (2)
Nut 3/8"
Idler Bolt
Lock Nut 1/4"-20
Lock Washer 3/8"
INSTALLATION HARDWARE
Carriage Bolt
1/4"-20x1/2" (2)
Wing Nut
1/4"-20 (2)
Ring
Fastener (3)
Nut 5/16"-18 (6)
Handle
Lag Screw 5/16"-9x1-5/8" (4)
Hex Bolt
5/16"-18x7/8" (4)
Lock Washer 5/16" (5)
Screw
6ABx1" (2)
Screw 6-32x1" (2)
Self-Threading Screw
1/4"-14x5/8" (2)
Drywall Anchors (2)
Rope
Clevis Pin
5/16"x1-1/2"
Clevis Pin
5/16"x1"
Clevis Pin
5/16"x1-1/4"
Insulated Staples (Not shown)
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
The front rail has a cut out "window" at the door end. The front rail has a rail tab. This tab MUST be on the top of the rail when assembled.
To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail.
HARDWARE SHOWN ACTUAL SIZE
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.
HARDWARE SHOWN ACTUAL SIZE
Idler Bolt
Nut 3/8"
Lock Washer 3/8"
Figure 1
Figure 2
Figure 3
Figure 4
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
HARDWARE SHOWN ACTUAL SIZE
Trolley Threaded Shaft
Master Link
Nut 5/16"-18
Lock Washer 5/16"
Figure 1
Figure 2
Sprocket noise can result if chain is too loose. When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown in Figure 2 when the door is open, do not re-adjust the chain.
NOTES:
You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.
To reduce the risk of SEVERE INJURY or DEATH:
To prevent possible SERIOUS INJURY or DEATH:
Installation procedures vary according to garage door types. Follow the instructions which apply to your door.
This height will provide travel clearance for the top edge of the door.
NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible.
Sectional door with curved track
One-piece door without track: jamb hardware
One-piece door with horizontal track
One-piece door without track: pivot hardware
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
CEILING HEADER BRACKET INSTALLATION
HARDWARE SHOWN ACTUAL SIZE
HARDWARE SHOWN ACTUAL SIZE
Follow instructions which apply to your door type as illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK
A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.
ONE-PIECE DOOR WITHOUT TRACK
A 2x4 on its side is convenient for setting an ideal door-to-rail distance.
To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.
Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figures 2 and 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.
NOTE: DO NOT connect power to opener at this time.
HARDWARE SHOWN ACTUAL SIZE
NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the end panel or light socket. Do not use LED bulbs as they may reduce the range or performance of your remote control(s).
To prevent possible OVERHEATING of the end panel or light socket:
NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
Follow instructions which apply to your door type as illustrated below or on the following page.
A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.
Figure 1 shows one piece of angle iron as the horizontal brace. For the vertical brace, 2 pieces of angle iron are used to create a U-shaped support. The best solution is to check with your garage door manufacturer for an opener installation door reinforcement kit.
NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to Step 9.
SECTIONAL DOORS
Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket:
Metal, insulated or light weight factory reinforced doors:
Wood doors:
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
HARDWARE SHOWN ACTUAL SIZE
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit.
ONE-PIECE DOORS
Please read and comply with the warnings and reinforcement instructions. They apply to one-piece doors also.
NOTE: The door bracket may be installed on the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.)
HARDWARE SHOWN ACTUAL SIZE
Follow instructions which apply to your door type as illustrated below.
The groove on the straight door arm MUST face away from the curved door arm (Figure 4).
SECTIONAL DOORS ONLY
Hole alignment alternative (Figure 3):
Pull the emergency release handle toward the opener at a 45° angle so that the trolley release arm is horizontal. Trolley will re-engage automatically when opener is operated during the adjustments.
HARDWARE SHOWN ACTUAL SIZE
ALL ONE-PIECE DOORS
The groove on the straight door arm MUST face away from the curved door arm (Figure 5).
HARDWARE SHOWN ACTUAL SIZE
INTRODUCTION
NOTE: Older door controls and third party products are not compatible.
Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface where small children cannot reach, and away from the moving parts of the door.
NOTE: For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.
WIRE THE DOOR CONTROL (FIGURE 1)
MOUNT THE DOOR CONTROL (FIGURE 2)
WIRE THE DOOR CONTROL TO THE GARAGE DOOR OPENER (FIGURE 3)
Pre-wired installations: When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control.
To prevent possible SERIOUS INJURY or DEATH from electrocution:
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
HARDWARE SHOWN ACTUAL SIZE
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to the full open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener lights; as the lights turns off, the sensor LEDs will turn off and whenever the garage door opener lights turn on, the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.
When installing the safety reversing sensors check the following:
Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
Facing the door from inside the garage
INSTALLING THE BRACKETS
Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways, as follows.
Garage door track installation (preferred):
Slip the curved arms over the rounded edge of each door track, with the curved arms facing the door. Snap into place against the side of the track. It should lie flush, with the lip hugging the back edge of the track, as shown in Figure 1.
If your door track will not support the bracket securely, wall installation is recommended.
Wall installation (Figures 2 and 3):
Floor installation (Figure 4):
HARDWARE SHOWN ACTUAL SIZE
MOUNTING AND WIRING THE SAFETY REVERSING SENSORS
Mounting:
Option A - Installation Without Pre-Wiring:
Run the bell wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples (Figure 6).
Option B - Pre-Wired Installation:
If your garage already has wires installed for the safety reversing sensors, follow the instructions below:
CONNECT TO GARAGE DOOR OPENER:
Strip 7/16" (11 mm) of insulation from each set of wires. Separate white and white/black wires sufficiently to connect to the opener quick-connect terminals. Twist like colored wires together. Insert wires into quickconnect holes: white to white and white/black to grey (Figure 10).
To avoid installation difficulties, do not run the opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.
If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8 inch hole in the top of the motor unit (according to local code):
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
The door will not close if the sensors have not been installed and aligned correctly.
When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close.
Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.
The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts.
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel.
NOTE: If anything interferes with the door's upward travel it will stop. If anything interferes with the door's downward travel, it will reverse.
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
ONE-PIECE DOORS ONLY
When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.
PROGRAMMING BUTTONS
The programming buttons are located on the left side panel of the garage door opener and are used to program the travel.
* If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed. When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete. If you are unable to operate the door up and down, repeat the steps for Programming the Travel.
TEST
If the door stops but does not reverse:
If the test continues to fail, call a trained door systems technician.
ADJUST
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed). If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6" (15 cm) above the floor), call for a trained door systems technician.
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
YOU WILL NEED:
DOWNLOAD THE myQ®APP TO SET UP AN ACCOUNT AND CONNECT
Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software updates to ensure the opener has the latest operational features.
For more information on connecting your garage door opener, visit support.chamberlaingroup.com.
WI-FI STATUS | |
LED | Definition |
Blue | Off - Wi-Fi is not turned on. Blinking - Garage door opener is in Wi-Fi learn mode. Solid - Mobile device connected to the garage door opener. |
Blue and Green | Blinking - Attempting to connect to router. |
Green | Blinking - Attempting to connect to the Internet server. Solid - Wi-Fi has been set up and garage door opener is connected to the internet. |
To reduce the risk of SEVERE INJURY or DEATH:
Your garage door opener is equipped with features to provide you with greater control over your garage door operation.
REMOTE CONTROLS AND DOOR CONTROLS
Your garage door opener has already been programmed at the factory to operate with your remote control, which changes with each use, randomly accessing over 100 billion new codes.
Accessories | MEMORY CAPACITY |
Remote Controls | Up to 8 |
Door Controls | Up to 2 door controls |
Keyless Entries | Up to 1 |
THE SAFETY REVERSAL SYSTEM
When properly connected and aligned, the safety reversing sensors will detect an obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from a remote control. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not effect the opening cycle.
ENERGY CONSERVATION
For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.
LIGHTS
The garage door opener light bulbs will turn on when the opener is initially plugged in; power is restored after interruption, or when the garage door opener is activated. The lights will turn off automatically after 4-1/2 minutes. An incandescent A19 light bulb (100 watt maximum) or for maximum energy efficiency a 26W (100W equivalent) compact fluorescent light (CFL) bulb may be used.
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote control, wireless keyless entry or myQ® accessory. When the door is closed and the garage door opener is activated the door will open. If the door senses an obstruction or is interrupted while opening the door will stop. When the door is in any position other than closed and the garage door opener is activated the door will close. If the garage door opener senses an obstruction while closing, the door will reverse. If the obstruction interrupts the sensor beam the garage door opener lights will blink 10 times. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do no effect the opening cycle. The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
SYNCHRONIZE THE DOOR CONTROL
To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each press of the push bar will activate the garage door opener.
USING THE DOOR CONTROL
PUSH BAR
Press the push bar to open or close the door.
LOCK
The LOCK feature is designed to prevent activation of the garage door opener from remote controls while still allowing activation from the door control and keyless entry. This feature is useful for added peace of mind when the home is empty (i.e. vacation).
Activate: Press and hold the LOCK button for 2 seconds. The command LED will flash as long as the lock feature is activated and your hand held remote control will not operate your door at this time.
Deactivate: Press and hold the LOCK button again for 2 seconds. The command LED will stop flashing and normal operation will resume.
LEARN A DEVICE
Any compatible remote controls, wireless keyless entry, or myQ® accessories can be programmed to the garage door opener by pressing the Learn button on the Multi-Function Control Panel.
LIGHT
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated the lights will turn off after the specified period of time (the factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.
To change the amount of time the garage door opener lights will stay on:
Press and hold the LOCK button until the garage door opener lights flash.* The time interval is indicated by the number of flashes.
NUMBER OF TIMES GARAGE DOOR OPENER LIGHTS FLASH | TIME THE GARAGE DOOR OPENER LIGHT STAYS ON |
1 | 1 ½ Minutes |
2 | 2 ½ Minutes |
3 | 3 ½ Minutes |
4 | 4 ½ Minutes |
To cycle through the time intervals repeat the step above.
LIGHT FEATURE
This feature will turn on the garage door opener lights when the safety reversing sensors have been broken.
Deactivate:
Press and hold the LIGHT button until the garage door opener lights turn on, then off again.*
Activate:
Start with the garage door opener lights on. Press and hold the LIGHT button until the garage door opener lights turn off, then on again.*
* Approximately 10 seconds
Your garage door opener has been programmed at the factory to operate with your remote control. Older accessories are not compatible. Programming can be done through the door control or the learn button on the garage door opener. To program additional remote controls refer to the instructions provided with the additional remote controls.
IMPORTANT NOTE: If your vehicle is equipped with a Homelink® , you may require an external adapter depending on the make, model and year of your vehicle. Visit www.homelink.com for additional information.
PROGRAM A REMOTE USING THE LEARN BUTTON
When replacing the light lens cover, ensure the antenna wires are hanging straight down.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL OR KEYLESS ENTRY PIN USING THE MULTI-FUNCTION CONTROL PANEL
The garage door opener lights will flash (or two clicks will be heard) when the code has been programmed.
Repeat the steps above for programming additional remote controls or keyless entry devices.
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
ERASE ALL DEVICES (INCLUDING myQ®ENABLED ACCESSORIES)
ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME WI-FI NETWORK
DISCONNECT THE TROLLEY
TO RE-CONNECT THE TROLLEY
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
THE REMOTE CONTROL BATTERY
To prevent possible SERIOUS INJURY or DEATH:
To reduce risk of fire, explosion or chemical burn:
The Lithium battery should produce power for up to 3 years.
To replace battery, use the visor clip or screwdriver blade to pry open the case as shown. Insert battery positive side up (+).
Replace the battery with only 3V CR2032 coin cell batteries. Dispose of old battery properly.
Pry open the case first in the middle (1), then at each side (2 and 3) with the visor clip.
MAINTENANCE SCHEDULE
Every month
Twice a year
Every year
NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
DIAGNOSTIC CHART
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
UP ARROW FLASH(ES) | DOWN ARROW FLASH(ES) | SYMPTOM | SOLUTION |
1 | 1 | The garage door opener will not close and the light bulbs flash. | Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. |
1 | 2 | The garage door opener will not close and the light bulbs flash. | There is a short or reversed wire for the safety reversing sensors. Inspect safety sensor wire at all staple and connection points, replace wire or correct as needed. |
1 | 3 | The door control will not function. | The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple and connection points, replace wire or correct as needed. |
1 | 4 | The garage door opener will not close and the light bulbs flash. | Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor's path while closing. |
1 | 5 | Door moves 6-8" (15-20 cm) stops or reverses. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel module if necessary. |
No movement, only a single click. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace logic board if necessary. | ||
Opener hums for 1-2 seconds no movement. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace motor if necessary. | ||
1 | 6 | Door coasts after it has come to a complete stop. | Program travel to coasting position or have door balanced by a trained door systems technician. |
2 | 1-5 | No movement, or sound. | Replace logic board. |
3 | 2 | Unable to set the travel or retain position. | Check travel module for proper assembly, replace if necessary. |
4 | 1-4 | Door is moving stops or reverses. | Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel. |
4 | 5 | Opener runs approximately 6-8" (15-20 cm), stops and reverses. | Communication error to travel module. Check travel module connections, replace travel module if necessary. |
4 | 6 | The garage door opener will not close and the light bulbs flash. | Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor's path while closing. |
My garage door opener beeps:
My remote control will not activate the garage door:
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors have been obstructed. These features can be disabled using the door control.
My neighbor's remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
Cannot connect garage door opener to home Wi-Fi network:
KEY NO. | PART NO. | DESCRIPTION |
1 | 004A1008 | Master link kit |
2 | 041C5141-1 | Complete trolley assembly |
3 | 041A5665 | Complete rail |
4 | K144C0056 | Pulley kit |
5 | 41A5807 | Chain and cable |
6 | 041D0598-1 | "U" bracket |
NOT SHOWN | ||
041A7276 | Wear pads |
KEY NO. | PART NO. | DESCRIPTION |
1 | 041A9501 | Multi-function control panel |
2 | K010A0020 | 3V CR2032 lithium battery |
3 | K029B0137 | Visor clip |
4 | 041A2828 | Emergency release rope and handle assembly |
5 | 041B4494-1 | 2-Conductor bell wire: white and white/red |
6 | 041A5047-2 | Header bracket with clevis pin and fastener |
7 | 041A5047 | Door bracket with clevis pin and fastener |
8 | 041B0035B | Curved door arm section |
9 | 4178B0034B | Straight door arm section |
10 | 012B0776 | Hanging bracket |
11 | 041A5034 | Safety reversing sensor kit (receiving and sending sensors) with 2-conductor bell wire attached |
12 | 041A5266-3 | Safety reversing sensor bracket |
NOT SHOWN | ||
K010A0016 | 9V battery for wireless keypad | |
041A5258-33 | Installation hardware bag | |
114-5308 | Owner's manual |
KEY NO. | PART NO. | DESCRIPTION |
1 | 041C4220A | Gear and Sprocket |
2 | 041B4245-1 | Line Cord |
3 | 041D8401 | Front End Panel with all labels |
4 | 41C279 | Light Socket |
5 | 108D0077 | Light Lens |
6 | K030B0532-1 | Capacitor |
7 | 41A3150 | Terminal Block |
8 | 041D7440 | Universal Motor |
9 | 041D7742-7 | Travel Module (passpoint) |
10 | 041D0503-20 | Cover |
11 | 045ACTWF | Logic Board |
12 | 041D9477 | Logic Board End Panel |
NOT SHOWN | ||
041A5615 | Chain Spreader | |
041A8114 | Wire Harness |
CMXZDCG478
8 Foot (2.4 m) Rail Extension:
To allow an 8 foot (2.4 m) door to open fully.
CMXZDCG4710
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door to open fully.
041A5281-1
Extension Brackets:
(Optional) For safety sensor installation onto the wall or floor.
CMXZDCG453
Remote Control:
Works with all CRAFTSMAN openers 1993-Present. Includes visor clip.
CMXZDCG440
Wireless Keypad:
For use outside of the home to enable access to the garage using a 4-digit PIN. Works with ALL CRAFTSMAN openers 1993-Present.
041A9501
Multi-Function Control Panel
The Chamberlain Group, Inc.® ("Seller") warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the "Warranty Period"). The warranty period commences from the date of purchase.
WARRANTY PERIOD | |||
Parts | Motor | Accessories | Chain |
1 year | 10 years | 1 year | 1 year |
The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-888-331-4569, toll free, before dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller's sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller's sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER'S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province.
GARAGE DOOR OPENER SAFETY – AN AUTOMATIC DECISION
A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system. Careless operation or allowing children to play with or use garage door opener controls are also dangerous situations that can lead to tragic results. A few simple precautions can protect your family and friends from potential harm. Please review the safety and maintenance tips in this guide carefully and keep it for reference. Check the operation of your garage door and opener to ensure they function in a safe and trouble-free manner. Be sure to read all Important Safety Information found in your garage door opener's manual as it provides more details and safety considerations than can be supplied with this guide.
GARAGE DOOR OPENERS ARE NOT TOYS
Discuss garage door and opener safety with your children. Explain the danger of being trapped under the door.
Stay away from a moving door.
Keep transmitters and remote controls out of reach of children. Do not let children play with or use transmitters or other remote control devices.
The wall-mounted push button should be out of reach of children, at least 5 feet from the nearest standing surface and away from all moving parts. Mount and use the button where you can clearly see the closing garage door.
Keep the door in sight until it completely closes when using the wall-mounted push button or transmitter.
ROUTINE MAINTENANCE CAN PREVENT TRAGEDIES
Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner's manual for both the door and door opener. If you don't have the owner's manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit.
SPRINGS ARE UNDER HIGH TENSION. ONLY QUALIFIED INDIVIDUALS SHOULD ADJUST THEM.
Visually check the door and installation:
Test the door for proper operation:
Test the opener safety features:
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Need help?
Do you have a question about the CMXEOCG471 and is the answer not in the manual?
Questions and answers