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Problem | Possible Cause / Solution |
Opener does not close and light flashes | The photo eye safety system is misaligned or obstructed, refer for proper alignment. |
Opener does not respond to remote |
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Opener stops before reaching full open / close position | Either the travel limit or force is not properly adjusted, check adjustment. Conduct safety reverse test after ANY adjustment. |
The door reverses unintentionally |
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The door reverses upon touching the floor and the courtesy light flashes | Decrease close limit by 1/4 turn until door stops as intended at the fully closed position. Conduct safety reverse test after ANY adjustment. |
The courtesy light flashes 5 times and the Opener does not start | Opener motor overheat, please wait about 15 minutes and retry. |
The opener does not close the door and the green LED on the photo eyes flashes | The photo eye safety system is misaligned or obstructed, refer to page16 for proper alignment. |
The opener is working properly but the courtesy light does not turn on | Replace light bulb (A19 incandescent Max.100W). |
The courtesy light does not turn off | Defective logic board. |
The opener hums as the trolley hits the trolley stop bolt in open travel |
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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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