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Seagate Technology IronWolf Pro 512E Product Manual

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SATA Product Manual
Standard 512E model
ST20000NE000
202989100, Rev. A
December 2021

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Summary of Contents for Seagate Technology IronWolf Pro 512E

  • Page 1 SATA Product Manual Standard 512E model ST20000NE000 202989100, Rev. A December 2021...
  • Page 2 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. IronWolf Pro, PowerChoice and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a cer- tification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.

  • Page 3: Table Of Contents

    Contents Seagate® Technology Support Services ............. . . 4 Introduction .
  • Page 4 Contents Configuring and mounting the drive ............22 Handling and static-discharge precautions .

  • Page 5: Seagate® Technology Support Services

    Seagate® Technology Support Services For Seagate Product Support, visit: www.seagate.com/support For Seagate Compliance, Safety, and Disposal, visit: www.seagate.com/support For Firmware Download and Tools Download for Secure Erase, visit: www.seagate.com/support/downloads/ For information regarding online support and services, visit: www.seagate.com/contacts/ For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: www.seagate.com/services-software/recover/resources/...

  • Page 6: Introduction

    www.seagate.com Introduction Introduction This manual describes the functional, mechanical and interface specifications for the following: Seagate® IronWolf™ Pro SATA +Rescue drive models. 512E models Standard +Rescue ST20000NE000 These drives provide the following key features: 256 MB data buffer.  7200 RPM spindle speed. ...

  • Page 7: About The Serial Ata Interface

    www.seagate.com Introduction About the Serial ATA interface The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include: Easy installation and configuration with true plug-and-play connectivity.  It is not necessary to set any jumpers or other configuration options. Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

  • Page 8: Drive Specifications

    www.seagate.com Drive specifications Drive specifications Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the IronWolf Pro SATA +Rescue drive models.
  • Page 9 www.seagate.com Drive specifications Drive specification ST20000NE000 Relative humidity 5% to 95% (operating) 5% to 95% (nonoperating) Relative humidity gradient 20% per hour max Altitude, operating –304.8 m to 3,048 m (–1000 ft to 10,000+ ft) Altitude, nonoperating –304.8 m to 12,192 m (below mean sea level, max) (–1000 ft to 40,000+ ft) Operational Shock (2 ms Z-axis)

  • Page 10: Formatted Capacity

    www.seagate.com Drive specifications Formatted capacity Formatted Guaranteed Bytes per Guaranteed Bytes per ST models capacity* sectors logical sector sectors logical sector 4096 ST20000NE000 20TB 39,063,650,304 4,882,956,288 Section 2.2.1) (Default) (see *One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

  • Page 11: Power Specifications

    www.seagate.com Drive specifications Power specifications The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 3 on page 22 2.5.1 Power consumption Table 2. Typical power measurements are based on an average of Power requirements for the drives are listed in drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 35°C ambient temperature.

  • Page 12: Conducted Noise

    www.seagate.com Drive specifications 2.5.2 Conducted noise Noise is specified as a periodic and random distribution of frequencies covering a band from DC to 10 MHz. Maximum allowed noise values given below are peak-to-peak measurements and apply at the drive power connector. 250 mV pp from 100 Hz to 20 MHz.
  • Page 13 www.seagate.com Drive specifications PowerChoice is invoked using one of two methods Automatic power transitions which are triggered by expiration of individual power condition timers. These timer  values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command interface.
  • Page 14 www.seagate.com Drive specifications PowerChoice Manufacture Default Power Condition Timer Values Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur.

  • Page 15: Environmental Limits

    www.seagate.com Drive specifications Environmental limits Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C). To maintain optimal performance drives should be run at nominal drive temperatures and humidity. Seagate does not recommend operating at sustained drive temperatures above 60°C.

  • Page 16: Shock And Vibration

    www.seagate.com Drive specifications 2.6.4 Shock and Vibration Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the drive mounting point locations. 2.6.4.1 Shock a. Operating The drive will operate without error while subjected to intermittent shock pulses not exceeding 40 Gs typical at a 2ms duration limited by Z-axis, shown in Figure...

  • Page 17: Acoustics

    www.seagate.com Drive specifications Acoustics Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward. NOTE For seek mode tests, the drive is placed in seek mode only.

  • Page 18: Reliability

    www.seagate.com Drive specifications 2.10 Reliability 2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) The production disk drive shall achieve an annualized failure-rate of 0.73% (MTBF of 1,200,000 hours) over a 5 year service life when used in Enterprise Storage field conditions as limited by the following: 8760 power-on hours per year.

  • Page 19: Hdd And Ssd Regulatory Compliance And Safety

    www.seagate.com Drive specifications 2.11 HDD and SSD Regulatory Compliance and Safety For the latest regulatory and compliance information see: www.seagate.com/support scroll down the page and click the Compliance, Safety and Disposal Guide link. 2.11.1 Regulatory Models The following regulatory model number represent all features and configurations within the series: Regulatory Model Numbers: STL020 2.12 Corrosive environment...

  • Page 20: Product Warranty

    www.seagate.com Drive specifications 2.14 Product warranty Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure.

  • Page 21: Seagate® Rescue™ Data Recovery Service

    www.seagate.com Drive specifications ™ 2.15 Seagate® Rescue Data Recovery Service If you suffer a data loss event within the Seagate Rescue Data Recovery warranty period, and you are eligible to participate in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are calling from outside the US please visit our website for numbers in your local and language: www.seagate.com/contacts/contact-numbers/.
  • Page 22 SRS Companies. The following SRS companies may provide the services described in these Program Terms: (a) Seagate Technology LLC, with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate Technology Canada Inc., with offices at 2421 Bristol Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9;...

  • Page 23: Configuring And Mounting The Drive

    www.seagate.com Configuring and mounting the drive Configuring and mounting the drive This section contains the specifications and instructions for configuring and mounting the drive. Handling and static-discharge precautions After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards.

  • Page 24: Drive Mounting

    www.seagate.com Configuring and mounting the drive Drive mounting Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. See Figure 4 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive: Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.

  • Page 25: Serial Ata (Sata) Interface

    www.seagate.com Serial ATA (SATA) interface Serial ATA (SATA) interface These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6. For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.

  • Page 26: Supported Ata Commands

    www.seagate.com Serial ATA (SATA) interface Notes: All pins are in a single row, with a 1.27mm (0.050”) pitch. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are: the ground pins P4 and P12.
  • Page 27 www.seagate.com Serial ATA (SATA) interface Command name Command code (in hex) Read Multiple Extended Read Sectors Read Sectors Extended Read Stream DMA Ext Read Verify Sectors Read Verify Sectors Extended Receive FPDMA Queued Request Sense Data Ext Remove Element And Truncate Restore Elements And Rebuild Sanitize Device - Crypto Scramble / 0011...
  • Page 28 www.seagate.com Serial ATA (SATA) interface Command name Command code (in hex) S.M.A.R.T. Write Log Sector / D6 Standby Standby Immediate Trusted Send (SED drives only) Trusted Send DMA (SED drives only) Trusted Receive (SED drives only) Trusted Receive DMA (SED drives only) Write Buffer Write DMA Write DMA Extended...

  • Page 29: Identify Device Command

    www.seagate.com Serial ATA (SATA) interface 4.3.1 Identify Device command The Identify Device command (command code EC ) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 page 25.
  • Page 30 www.seagate.com Serial ATA (SATA) interface Table 7 Identify Device command Word Description Value 60–61 Total number of user-addressable LBA sectors available 0FFFFFFFh* (see Section 2.2 for related information) *Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB).
  • Page 31 www.seagate.com Serial ATA (SATA) interface Table 7 Identify Device command Word Description Value Physical/Logical sector size 6003 (512E) / 5000 (4KN) ATA-reserved 0000 108–111 The mandatory value of the world wide name (WWN) for the drive. Each drive will have a unique value. NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.
  • Page 32 www.seagate.com Serial ATA (SATA) interface Description (if bit is set to 1) Word 63 Multiword DMA mode 0 is supported. Multiword DMA mode 1 is supported. Multiword DMA mode 2 is supported. Multiword DMA mode 0 is currently active. Multiword DMA mode 1 is currently active. Multiword DMA mode 2 is currently active.

  • Page 33: Identify Device Data Log

    www.seagate.com Serial ATA (SATA) interface 4.3.2 Identify Device Data log The IDENTIFY DEVICE Data log (log 30H) transfers information about the drive. The data is organized as a set of 512- byte blocks of data, whose contents are shown in Table 1 on page 7.
  • Page 34 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Capacity Capacity page information header (QWord) Shall be set to 1 0..7 62:24 Reserved 23:16 Page number 15:0 Revision number 0001 Device Capacity (QWord) Shall be set to 1 8..15 62:48 Reserved...
  • Page 35 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) definitive ending pattern supported data set management xl supported set sector configuration supported zero ext supported successful ncq command sense data supported dlc supported request sense device default supported dsn supported low power standby supported set epc power source supported...
  • Page 36 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) download microcode supported unload supported write fua ext supported gpl supported streaming supported Reserved smart self-test supported smart error logging supported epc supported sense data supported free-fall supported dm mode 3 supported gpl dma supported write uncorrectable supported...
  • Page 37 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Write-Read-Verify Sector Count Mode 2 (QWord) Contents of the QWord are valid 48..55 62:32 Reserved 31:0 wrm mode 2 count World wide name (DQWord) Shall be set to one 56..71 126:64 Reserved...
  • Page 38 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Zoned Capabilities (QWord) Contents of the QWord are valid 104..111 62:2 Reserved zoned Supported ZAC Capabilities (QWord) Contents of the QWord are valid 62:5 Reserved non-data reset write pointers ext supported 112..119 non-data finish zone ext supported non-data close zone ext supported...
  • Page 39 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Supported SCT Capabilities (QWord) Contents of the QWord are valid 62:27 Reserved sct write same function 103 supported sct write same function 102 supported sct write same function 101 supported 23:19 Reserved sct write same function 3 supported...
  • Page 40 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Current Settings (QWord) Shall be set to one 62:19 Reserved successful ncq command sense data enabled dlc enabled dsn enabled epc enabled Reserved volatile write cache enabled Reserved reverting to defaults enabled 8..15 sense data enabled...
  • Page 41 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Streaming Minimum Request Size (QWord) Contents of the QWord are valid 40..47 62:16 Reserved 15:0 stream min request size 1000 Streaming Access Latency (QWord) Contents of the QWord are valid 48..55 62:16 Reserved...
  • Page 42 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Strings Supported Capabilities page information header (QWord) Shall be set to 1 0..7 62:24 Reserved 23:16 Page number 8..27 (ATA String) XXXXXXXX SERIAL NUMBER 28..31 Reserved 32..39 (ATA String) XXXX FIRMWARE REVISION 40..47...
  • Page 43 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Time required for an Enhanced Erase mode SECURITY ERASE UNIT command (QWord) Contents of the QWord are valid 24..31 62:16 Reserved enhanced security erase time format 14:0 enhanced security erase time (Unique per drive) Time required for an Normal Erase mode SECURITY ERASE UNIT command (QWord) Contents of the QWord are valid...
  • Page 44 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Serial ATA page information header (QWord) Shall be set to 1 0..7 62:24 Reserved 23:16 Page number SATA Capabilities Shall be set to one 62:32 Reserved power disable feature always enabled power disable feature supported rebuild assist supported dipm ssp preservation supported...
  • Page 45 www.seagate.com Serial ATA (SATA) interface Table 8 Identify Device Data log (Continued) Current SATA Settings (QWord) Shall be set to one 62:14 Reserved hybrid enabled rebuild assist enabled power disable feature enabled device sleep enabled 16..23 automatic partial to slumber transitions enabled software settings preservation enabled hardware feature control is enabled in-order data delivery enabled...

  • Page 46: Device Statistics Log

    www.seagate.com Serial ATA (SATA) interface 4.3.3 Device Statistics log The Device Statistics log (log 04H) transfers information about the drive. The data is organized as a set of 512-byte blocks of data, whose contents are shown in Table 1 on page 7.
  • Page 47 www.seagate.com Serial ATA (SATA) interface Table 9 Device Statistics log Temperature Statistics Current Temperature Average Short Term Temperature Average Long Term Temperature Highest Temperature Lowest Temperature Highest Average Short Term Temperature Lowest Average Short Term Temperature Highest Average Long Term Temperature Lowest Average Long Term Temperature Time in Over-Temperature Specified Maximum Operating Temperature...

  • Page 48: Set Features Command

    www.seagate.com Serial ATA (SATA) interface 4.3.4 Set Features command This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.

  • Page 49: Commands

    www.seagate.com Serial ATA (SATA) interface 4.3.5 S.M.A.R.T. commands S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor.
  • Page 50 Seagate Technology LLC AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000 Publication Number: 202989100, Rev. A December 2021...

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