Advertisement

Quick Links

Product Manual
Standard models
ST2000LM015
ST1000LM048
ST500LM030
100807728, Rev. D
SED-FIPS (140-2) models
ST2000LM010
ST1000LM038
ST500LM033
Self-Encrypting Drive
(SED) models
ST500LM032
February 2017

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the BARRACUDA ST500LM033 and is the answer not in the manual?

Questions and answers

Summary of Contents for Seagate Technology BARRACUDA ST500LM033

  • Page 1 Product Manual Standard models SED-FIPS (140-2) models ST2000LM015 ST2000LM010 ST1000LM048 ST1000LM038 ST500LM030 ST500LM033 Self-Encrypting Drive (SED) models ST500LM032 100807728, Rev. D February 2017...
  • Page 2 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SeaTools and 3D Defense System are either a trademark or registered trademark of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.
  • Page 3: Table Of Contents

    Contents Seagate® Technology Support Services ..............5 Introduction .
  • Page 4 Contents Configuring and Mounting the Drive ..............21 Handling and Static-Discharge Precautions .
  • Page 5 Figures Figure 1 Typical 1D - 5V Startup and Operation Current Profile ........... 12 Figure 2 Typical 2D - 5V Startup and Operation Current Profile .
  • Page 6: SeagateĀ® Technology Support Services

    Seagate® Technology Support Services For information regarding online support and services, visit: http://www.seagate.com/contacts/ For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/ Seagate BarraCuda Product Manual, Rev. D...
  • Page 7: Introduction

    Introduction This manual describes the functional, mechanical and interface specifications for the following Seagate® BarraCuda® model drives: Standard models Standard SED-FIPS models Standard SED models ST2000LM015 ST2000LM010 ST1000LM048 ST1000LM038 ST500LM030 ST500LM033 ST500LM032 Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models Note before a differentiation between drive-based encryption and other forms of encryption was necessary.
  • Page 8: About The Serial Ata Interface

    About the Serial ATA Interface The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include: • Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options. •...
  • Page 9: Drive Specifications

    Drive Specifications Drive Specifications Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models: The specification summaries listed in the following tables are for quick reference. For details on specification measurement or definition, refer to the appropriate section of this manual.
  • Page 10: Formatted Capacity

    Drive Specifications Table 1 Drive Specifications Summary (continued) ST2000LM010, ST1000LM038, ST500LM030, ST500LM032 Drive Specification ST2000LM015 ST1000LM048 and ST500LM033 Operational Shock 400 Gs at 2 ms max Non-Operational Shock 1000 Gs at 1 ms max 5–200 Hz: 2.0 Gs Vibration, operating 201–500 Hz: 1.0 Gs Vibration, non-operating 5–500 Hz: 5.0 Gs...
  • Page 11: Physical Organization

    Drive Specifications Physical organization Drive model Read/write heads Number of discs ST2000LM010 & ST2000LM015 ST1000LM038 & ST1000LM048 ST500LM030, ST500LM032 & ST500LM033 Recording and Interface Technology Interface SATA 6Gb/s Recording method Perpendicular Recording density 2276 Kb/in Track density 580 ktracks/in avg Areal density 1320 Gb/in Spindle speed...
  • Page 12: Start/Stop Times

    Drive Specifications Start/stop times Table 3 Start/stop times Capacity 1-disk models 2-disk models 1-disk models 2-disk models Typical seek times (ms) Typical Max @ 25°C Power-on to ready (sec) Standby to ready (sec) Power Specifications The drive receives DC power (+5V) through a native SATA power connector (refer to Figure 2.7.1 Power consumption...
  • Page 13 Drive Specifications 2.7.1.1 Typical current profiles The typical 5V startup and operation current profile is shown in Figure 1 Figure Figure 1 Typical 1D - 5V Startup and Operation Current Profile Seagate BarraCuda Product Manual, Rev. D...
  • Page 14 Drive Specifications Figure 2 Typical 2D - 5V Startup and Operation Current Profile Seagate BarraCuda Product Manual, Rev. D...
  • Page 15: Conducted Noise

    Drive Specifications 2.7.2 Conducted noise Input noise ripple is measured at the host system power supply across an equivalent 15-ohm resistive load on the +5 volt line. • Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave injected noise at up to 20 MHz. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.
  • Page 16: Environmental Specifications

    Drive Specifications Environmental Specifications This section provides the temperature, humidity, shock, and vibration specifications for BarraCuda drives. Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000 feet (305 meters), the maximum temperature is derated linearly by 1°C every 1000 feet. Table 6 Environmental specifications Parameters...
  • Page 17: Vibration

    Drive Specifications 2.8.2 Vibration All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws. Vibration may be applied in the X, Y, or Z axis. 2.8.2.1 Operating vibration The maximum vibration levels that the drive may experience while meeting the performance standards specified in this document are specified below.
  • Page 18: Electromagnetic Immunity

    Drive Specifications 2.10 Electromagnetic Immunity When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environment as defined in Table Table 8 Radio Frequency Environments Performance Reference Test Description...
  • Page 19: Reliability

    Drive Specifications 2.11 Reliability Non-recoverable read errors 1 per 10 bits read, max Load/Unload (U/UL) 25°C, 50% relative humidity 600,000 software-controlled power on/off cycles 20,000 hard power on/off cycles Rated workload Average annualized workload rating: <55 TB/year. The specifications for the product assumes the I/O workload does not exceed the average annualized workload rate limit of 55 TB/year.
  • Page 20: Fcc Verification

    Korean RRA If these drives have the Korean Communications Commission (KCC) logo, they comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Radio Research Agency (RRA) Communications Commission, Republic of Korea.
  • Page 21: China Requirements - China Rohs 2

    Drive Specifications 2.13.2 China Requirements — China RoHS 2 China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2, we determined this product's Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014.
  • Page 22: Configuring And Mounting The Drive

    Configuring and Mounting the Drive This section contains the specifications and instructions for configuring and mounting the drive. Handling and Static-Discharge Precautions After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions.
  • Page 23: Drive Mounting

    Configuring and Mounting Drive Mounting Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes. Refer to Figure 4 Figure 5 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive: •...
  • Page 24 Configuring and Mounting Figure 5 Mounting Dimensions (for 2-disk models) 0.20 100.35 0.25 (13.430) 69.850 0.250 22.450 16.520 2.499 1.270 7.949 1.270 (90.600) (14.000) BASE 2X (3.000) BOTH SIDES 7.000 0.200 2X M3 X 0.5-6H MOUNTING HOLES: BOTH SIDES 4MM MIN SCREW DEPTH FROM M3 PADS. NO THRU 3.5 +.075 -.3 X90 RECOMMENDED...
  • Page 25: About Fips

    About FIPS About FIPS The Federal Information Processing Standard (FIPS) Publication 140-2, FIPS PUB 140-2, is a U.S. government computer security standard used to accredit cryptographic modules. It is titled “Security Requirements for Cryptographic Modules”. The initial publication was on May 25, 2001 and was last updated December 3, 2002.
  • Page 26: About (Sed) Self-Encrypting Drives

    About (SED) Self-Encrypting About (SED) Self-Encrypting Drives Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as "protection of data at rest." These drives are compliant with the Trusted Computing Group (TCG) Opal Storage Specifications as detailed in the following: Trusted Computing Group (TCG) Documents (apply to Self-Encrypting Drive models only) TCG Storage Architecture Core Specification, Version 2.0 TCG Storage Security Subsystem Class Opal Specification, Version 2.0...
  • Page 27: Random Number Generator (Rng)

    About (SED) Self-Encrypting Random Number Generator (RNG) The drive has a 32-byte hardware RNG that it is uses to derive encryption keys or, if requested to do so, to provide random numbers to the host for system use, including using these numbers as Authentication Keys (passwords) for the drive's Admin and Locking SPs. Drive Locking In addition to changing the passwords, as described in Section 5.2.3, Default...
  • Page 28: Serial Ata (Sata) Interface

    Serial ATA (SATA) Interface Serial ATA (SATA) Interface These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6. The drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.
  • Page 29: Supported Ata Commands

    Serial ATA (SATA) Interface Supported ATA Commands Table 12 lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands, refer to the Serial ATA International Organization: Serial ATA (Revision 2.6). Refer to www.sata-io.org. Refer to S.M.A.R.T.
  • Page 30 Serial ATA (SATA) Interface Table 12 Supported ATA commands ATA-standard commands names Command code (in hex) S.M.A.R.T. Enable/Disable Auto Offline B0h/DBh S.M.A.R.T. Enable One Attribute Modification B0h/E0h S.M.A.R.T. Execute Offline B0h/D4h S.M.A.R.T. Free Fall Protection Host Interface S.M.A.R.T. Read Attribute Thresholds B0h/D1h S.M.A.R.T.
  • Page 31: Identify Device Command

    Serial ATA (SATA) Interface 6.3.1 Identify Device command The Identify Device command (command code EC ) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 13.
  • Page 32 Serial ATA (SATA) Interface Table 13 Identify Device command Word Description Value 60–61 Total number of user-addressable sectors ST2000LM010 = 0FFFFFFFh ST2000LM015 = 0FFFFFFFh This field contains a value that is one greater than the total number of ST1000LM038 = 0FFFFFFFh user-addressable sectors.
  • Page 33 Serial ATA (SATA) Interface Table 13 Identify Device command Word Description Value 98-99 Streaming Performance Granularity 0000 100–103 Total number of user-addressable LBA sectors available ST2000LM010 = 3,907,029,168 ST2000LM015 = 3,907,029,168 (see Section 3.2, Configuring the Drive for related information) ST1000LM038 = 1,953,525,168 These words are required for drives that support the 48-bit addressing ST1000LM048 = 1,953,525,168...
  • Page 34 Serial ATA (SATA) Interface Table 14 Bit Descriptions Description (if bit is set to 1) Word 63 Multiword DMA mode 0 is supported. Multiword DMA mode 1 is supported. Multiword DMA mode 2 is supported. Multiword DMA mode 0 is currently active. Multiword DMA mode 1 is currently active.
  • Page 35: Set Features Command

    Serial ATA (SATA) Interface 6.3.2 Set Features command This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
  • Page 36: S.m.a.r.t. Commands

    Serial ATA (SATA) Interface 6.3.3 S.M.A.R.T. commands S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable.
  • Page 37 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100807728, Rev. D...
  • Page 38 Internal Hard Drive Troubleshooter Main Menu The boot drive is no longer detected Drive is not spinning up SMART error Error Messages Check the BIOS The Storage drive is no longer detected New bootable drive is not detected correctly Motherboard Compatibility Installing a NEW Storage Drive My drive's capacity is lower than I expected Noisy Drive...
  • Page 39 Open the computer case and remove the data cable from the hard drive. This will stop any power saving commands from being sent. Turn on the system. Check to see if the hard drive is spinning. If you touch the side of the drive you should feel a slight vibration.
  • Page 40 It appeared suddenly, without warning: Each Seagate hard drive engages in regular self-tests, and most computers automatically run regular SMART tests on the hard drive(s) installed on them. SMART tests indicate whether a drive is approaching imminent failure. Thus, if a SMART error appears suddenly, it virtually always means, unfortunately, that the drive is about to fail and should be replaced.
  • Page 41 "Delayed write failure" error message If you encounter a delayed write failure, please check the following things: Confirm the cable is firmly connected to the drive. If the drive cables come loose repeatedly, use locking SATA cables or reposition the drive in the case so that pressure/tautness on the cable is reduced.
  • Page 42  Ensure that the SATA port to which your drive is connected is enabled. If in doubt, enable all SATA ports unless instructed otherwise by the BIOS. My drive is not detected in the BIOS My drive is detected in the BIOS Most new computers will automatically detect devices through the system setup program (CMOS or BIOS).
  • Page 43 Disconnect all external storage devices such as external USB, Firewire, and eSATA drives, jump/thumb/flash drives, cameras, and printers before proceeding with a Windows repair or recovery. Failure to disconnect such devices could result in serious data corruption. Boot up the computer. Insert your Windows installation CD/DVD into the CD/DVD drive.
  • Page 44 Check the Partition Status Lost Partition Diagnostics and Reformat Reset the Drive Letter To check the partition status, please follow the steps: Windows 8/8.1/10: Press the Windows key ( ) + X and select Computer Management. Windows 7/Vista/XP: Right-click on (My) Computer and choose Manage. Select Disk Management.
  • Page 45 Lost Partition A black bar in Disk Management means that the partition has become lost. At this point, we must ensure the safety of your data. Is the data on this drive backed up elsewhere, or do you need to try to recover it? If you were unable to access the data, please contact Seagate Recovery Services assistance in recovering your data.
  • Page 46  If the drive is detected properly, add the disconnected devices one by one until you find the one that is causing the problem.  Re assign devices to unused drive letters to avoid conflicts in the future. See this Microsoft article for instructions.
  • Page 47 Follow the guidance of the install program. It will take you through a process of several steps, including partitioning and formatting the drive. You can choose the default setting - one big partition - or choose to partition the drive into multiple different partitions, as you prefer.
  • Page 48 First, please see Document ID: 196169 for more information on installing drives and Document ID: 188411 about the proper drivers in Windows (though if your computer's boot drive is SATA, there should be no need for additional drivers). Please proceed formatting the drive. Format the Drive Before the drive can display in (My) Computer/This (PC) or Windows/File Explorer, it must be formatted in Windows.
  • Page 49 your system documentation for an explanation of system beep codes. If a drive failure is possible, it is always important to make an immediate backup. Two hard clicks at start up and then a boot error message or system shutdown is a symptom of a failed drive.

Table of Contents