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Sharp Zaurus SL-6000L Troubleshooting Manual page 11

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• Make sure that the USB drivers are installed properly in the PC. Turn off the Zaurus
and connect it to the PC using the Docking Station, then turn it on. Display the
"Device Manager" screen on the PC as described above. Check that the name of
the following driver is displayed: "SL series Ver3 (WDM)" under "Universal Serial
Bus controllers"
If there is a "!" or "?" or "X" mark next to the driver:
The driver has not been installed correctly. In this case, update the driver as
follows.
1. Insert the supplied CD-ROM into the PC.
2. Right-click the name of the driver on the Device Manager screen.
3. Click [Properties]-[Drivers]-[Update Driver...], etc. to update the driver from
the CD-ROM. A wizard for updating will appear. Follow the instructions and
select "CD-ROM drive" as the target location for the search.
If "Unknown Device" or "Composite USB Device" appears in the Universal Serial
Bus controllers rather than "SL series Ver3 (WDM)":
The driver has not been installed correctly. Reinstall the driver as follows.
1. Right-click "Unknown Device" or "Composite USB Device" on the Device
Manager screen.
2. Select "Remove" from the menu and remove it.
3. Restart your PC.
4. Turn off the Zaurus and connect it to the PC using the Docking Station, then
turn it on.
(Be sure to connect the AC adapter to the Docking Station.)
Your PC will find new hardware (this means the Zaurus), and the driver will
be reinstalled within the HDD. If the driver does not exist within the HDD, the
"Add New Hardware Wizard" will launch.
5. Insert the supplied CD-ROM into the PC.
6. In the case of Windows XP/Me, click "Next" to reinstall the driver.
In the case of Windows 2000/98/98SE, click "Next" a few times to proceed
with the driver installation. Select "CD-ROM drive" as the target location for
the search and then reinstall. The driver "SL series Ver3 (WDM)" will be
installed.
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