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Customer Care and Technical Helpline
EN
Customer Care and Technical Helpline
A better way to repair your tools
Kingfisher takes special care in creating high-quality garden power tools that
are designed to last. But if a fault develops with your garden power tool and you
need to claim under the guarantee, the Customer Care and Technical Helpline
can support with technical assistance or if required, arrange a free courier
collection from your home, assess your garden power tool for fault, repair it,
and return it.
Deciding to repair your product rather than buying a replacement and adding to
the mountain of waste is a more sustainable choice and you will be doing your
bit for the environment.
How does it work?
Step 1
Find your proof
of purchase
and get in
touch with the
Customer Care
and Technical
Helpline.
Get in touch
If you need help or more information, please contact the Customer Care and
Technical Helpline:
UK: 0800 0789647
Eire: 1800 932226
Opening hours are Monday – Friday, 8am-5pm
52
Step 2
Chat to them
about the
problem with
your tool.
NOTE: before collection, all fuel must be removed from petrol
powered machines
Step 3
Step 4
They will
The team will
provide
assess and test
technical and
and if neces-
user advice or
sary, repair
alternatively
your product
arrange a
back to full
courier
working order.
collection from
your
TTI932CHN
Step 5
Your repaired
tool will be
returned to you
via courier
within 5
working days*.
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