Brocade Resources; Other Industry Resources; Getting Technical Help - Brocade Communications Systems VDX6720 Hardware Reference Manual

Brocade resources

To get up-to-the-minute information, go to
and password.
For practical discussions about SAN design, implementation, and maintenance, you can obtain
Building SANs with Brocade Fabric Switches through:
White papers, online demos, and data sheets are available through the Brocade Web site at:
For additional Brocade documentation, visit the Brocade Web site:
Release notes are available on the MyBrocade web site and are also bundled with the Network OS
firmware.

Other industry resources

For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
x
http://www.amazon.com
http://www.brocade.com/products-solutions/products/index.page
http://www.brocade.com
http://www.t11.org
http://www.fibrechannel.org
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
Support save output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
http://my.brocade.com to register at no cost for a user ID
Brocade VDX 6720/6730 Hardware Reference Manual
53-1002084-01