Microtek ScanMaker i450 Installing page 9

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Problems?
The LED on the button panel indicates the status of the scanner.
On - Ready to scan
Flashing - Scanning
Off - Scanner is off
If you encounter any problems, check the section below and follow the suggested solution if
your problem is listed. You may also want to go over installation steps 1 to 4 of this "Start Here"
document to make sure that you have followed all procedures properly.
1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a power source.
2. Add/Remove Hardware Wizard appears on your screen.
Click the "Cancel" button and close the control panel. Disconnect the USB cable from the back of
your computer, and refer to the installation instructions in this guide.
3. When trying to scan, an error message appears on your screen that reads, "Can't Find Scanners".
Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged in to a power source (see Step
4).
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
4. After clicking scan, a blank screen appears.
Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
5. Having trouble scanning negatives or slides?
Make sure the scanner lid (with built-in transparency adapter) is properly installed, with its connector
securely connected to the scanner's 9-pin accessory port.
Make sure you place the film holder with the loaded film properly on the scan bed. Do not block the
calibration area (as indicated in the "Position Transparencies" section).
From the ScanWizard EZ - Professional Mode, go to the Preview window, then click the Scan
Material button to select either the Positive Film or Negative Film option.
From the ScanPotter, go to the Scanner Settings column, then click the Scan Source drop-down
menu to select either the Positive Film or Negative Film option.
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
LED (green)
9

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