Cannot Scan Over A Network - Epson WF-2960 User Manual

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the
product is not active, repeat the WPS setup process on the product control panel and be sure to
complete it within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not
lit or does not appear on the product's LCD screen, make sure your product software was installed
correctly. If necessary, reinstall your software.
• If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
Parent topic:
Related concepts
Uninstall Your Product Software
Related references

Cannot Scan Over a Network

Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking
Cannot Scan Over a Network
If you have problems scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few
seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan 2 again.
• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:
Windows 11: Click
selected. If necessary, select the Other tab and click Reset.
Windows 10: Click
selected. If necessary, select the Other tab and click Reset.
Solving Network Problems
, then search for Epson Scan 2 Utility and select it. Make sure your product is
and select EPSON > Epson Scan 2 Utility. Make sure your product is
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Wi-Fi icon on your