KitchenAid 5KES6403 Use And Care Manual page 17

TROUBLESHOOTING GUIDE
Problem
No Crema is being
produced
Knocking/pumping sound
occurs during espresso,
steam, or hot water cycle
All Mode/Dose lights are
blinking
The Steam light and all
Dose lights are blinking
Water light continuously
blinks
All lights are blinking at
the same time
All lights are continuously
on
If the problem is not due
to one of the above items
W11331487C_01_EN.indd 17 W11331487C_01_EN.indd 17
Coffee is ground too coarsely. Use slightly finer grind.
Coffee tamped too softly. Use slightly firmer tamp between
15-20 kg or 30-40 lb of force.
Single wall filter basket might have been used with pre-ground
coffee. Please see the "Basket selection chart" section.
The Espresso Machine is going through a normal operation,
therefore no action is required.
Machine is in protection mode to avoid the pump from over
heating. Turn Off the machine for 7.5 minutes.
Machine is in the protection mode to avoid from overheating.
Turn Off the machine for 10 minutes.
Ensure water is in the Water Tank and ensure Water Tank is
properly assembled.
Steam Wand is blocked. Remove it from Espresso Machine and
thoroughly clean it.
Coffee puck is too dense, adjust to larger grind size.
If using a Double wall basket, then clean exit hole with a pin.
Turn off the Espresso Machine and unplug for approximately
10 minutes. Then, plug back in and restart the machine.
If problem persist call service.
If the problem occurs again, unplug the machine for approx.
5 minutes, plug back in and restart the machine and then run
1 complete clean cycle.
See the "Arranging for Service" chapter in the "Terms of
KitchenAid Guarantee ("Guarantee")" section. Do not return the
Espresso Machine to the retailer as they do not provide service.
Solution
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