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TROUBLESHOOTING GUIDE
Plug into an earthed outlet.
Do not remove an earth prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, re,
or electrical shock.
Problem
Espresso Machine will not
start
Espresso flows slowly or
only drips
Espresso flows too quickly
Espresso flows over the
edge of the Portafilter
Steam Wand is not
producing hot water/
steam
Steam/hot water flows
slowly from Steam Wand
16
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WARNING
Electrical Shock Hazard
Check if the Espresso Machine is securely plugged into an
earthed prong outlet.
Check to see if the Main Power On/Off Switch is turned on.
If you have a circuit breaker box, then make sure the circuit is
closed.
Coffee is ground too finely. Use slightly coarser grind.
Coffee tamped too hard. Use slightly lighter tamp between
15-20 kg or 30-40 lb of force.
Filter basket can be blocked. Use a pin to unblock the hole(s).
Machine might need to be descaled. Refer to the "Descaling the
Espresso Machine" section.
Coffee is ground too coarsely. Use slightly finer grind.
Not sufficient coffee in the filter basket. Increase dose of coffee.
Refer to the "Basket selection chart" section.
Coffee tamped too softly. Use slightly firmer tamp between
15-20 kg or 30-40 lb of force.
Portafilter is not inserted in the Group Head properly. Ensure the
Portafilter is completely inserted and rotated until the handle is
aligned to the lock icon.
There are coffee grounds around the rim of the filter basket.
Swipe excess coffee to ensure proper seal in the Group Head.
Too much coffee in the filter basket. Use lower dose of coffee.
Refer to the "Basket selection chart" section.
Operating temperature has not been reached. Allow the machine
to reach to the operating temperature.
Steam Wand is partially blocked. Remove Steam Wand from
Espresso Machine. Soak in cleaning solution and use a pin to
clear out the hole and rinse with clear water.
Machine might need to be descaled. Refer to the "Descaling the
Espresso Machine" section.
Solution
26-04-2021 13:42:12
26-04-2021 13:42:12
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