Troubleshooting - Sage Nutri Juicer Cold SJE430 Instruction Book

TROUBLESHOOTING

Juicer will not work when
switched ON
Overheating with
excessive loads.
Excess pulp building up
in the stainless steel filter
basket
Pulp too wet and reduced
extracted juice
Juice leaks between the
rim of the Juicer and the
juicer cover
Juice sprays out from
spout
Motor appears to stall
when juicing
Unit stops & overload
protection LED flashes
Overload Protection LED
is on
• The safety locking arm may not be correctly engaged in the vertical operating position. Check the top cover is
properly aligned and the locking arm is located firmly into the two grooves on either side of the juicer cover.
• Motor overload protection may have operated (see below).
• The juicer is equipped with an internal self-resetting overload to prevent the motor from damage under heavy
or continuous loads. If the motor suddenly stops working, turn the OFF dial to OFF, and unplug the unit from
the power outlet. Allow the juicer to cool for up to 30 minutes before operating again. NOTE: The unit MUST be
unplugged from the power outlet in order for it to cool properly and be reset.
• Despite this overload protector, we suggest juicing in smaller batches using a more gentle pressure to push
produce down the chute in order to protect the motor.
• Stop juicing, disassemble to scoop excess pulp off the juicer cover. Reassemble and continue juicing.
Alternating soft and hard ingredients may help avoid this.
• The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure to thoroughly clean the juicer as
soon as possible after each use. Remove the stainless steel filter basket and thoroughly clean mesh walls with
a cleaning brush. Rinse the filter basket under hot water. If the fine mesh holes are blocked, soak the basket
in a solution of hot water with 10% lemon juice to unlock the holes or wash in the dishwasher. This will remove
excess fibre build up (from fruit and vegetables) which could be inhibiting the flow.
• Try a slower juicing speed and push the food pusher down the feed chute more slowly.
• The juice is being extracted too fast: try a slower juicing speed (if possible) and push the food pusher down the
feed chute more slowly.
• Wet pulp can build up under the juicer cover and stall the juicer if the juicer is used excessively without cleaning.
If this occurs, disassemble and follow the cleaning instructions to clean the filter bowl surround, the filter basket
and the juicer cover.
• The juicer will automatically stop operating if either too much food is being processed at one time or the pieces
are not small enough. Try trimming the food or cutting into smaller pieces of even size and processing a smaller
amount per batch. To continue juicing, reset the juicer by turning the juicer OFF and back ON.
• Allow the motor to reach full speed before putting ingredients in the chute. Pressing ingredients down before
the juicer reaches full speed can cause the motor to stall or overload. Use gentle to moderate pressure on the
pusher. Lower pressure produces a better juice yield.
• Hard fruit and vegetables will put excess strain onto the motor if a low speed is selected. Refer to the juicing
guide to determine the correct speed for the fruit and vegetables selected for juicing.
• This indicates the motor speed is slowed down to a not-efficient level. This may be caused by too heavy pushing
force on the pusher or too much pulps sticking onto the lid or in pulp pin. Using proper pushing force on the food
pusher or regularly clean the lid and pulp bin can prevent this situation to happen.
• This indicates motor overload protection is activated. To reset the unit, unplug the unit from power and let the
motor cool down for 10 to 15 minutes, and plug the power on again.
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