Printer Problems and Possible Solutions (continued)
Problem
The radio light is
not on.
The blue light is
blinking.
The printer is not
printing with a
Bluetooth
connection.
The printer is not
communicating
properly.
PB42/PB42c Portable Receipt Printer User's Guide
Possible Solution
•
Press the radio button to turn the radio
on.
•
Remove the batteries and connect a power
adapter. For help, see "Charging the
Batteries" on page 18.
•
Make sure media is loaded and the media
cover is closed. For help, see "Loading
Media" on page 20.
•
Remove the batteries and connect a power
adapter. For help, see "Charging the
Batteries" on page 18.
•
Make sure the radio light is blinking and
that the blue light is on solid.
•
Re-establish a Bluetooth connection with
the handheld computer. For help, see your
CK60 or 700 user's manual.
•
Make sure the handheld computer can
print to a known good printer.
•
Print a configuration test page to make
sure that the handheld computer
discovered your printer.
•
Some printing and configuration
programs may leave the printer in a
different mode than printing mode. Please
cold boot your printer to make sure the
default printing mode is selected. For help,
see "Cold Booting the PB42/PB42c" on
page 34.
•
Make sure media is loaded and the media
cover is closed. For help, see "Loading
Media" on page 20.
•
Make sure the radio is turned on.
•
Check the baud rate.
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