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Tutorials
 Terminals  Void - Desk 5000
Steps
1 |
Start the void transaction
2 |
Press 2 for void
3 |
Supervisor password
4 |
Select transaction
5 |
Review transaction
6 |
Select transaction to void
7 |
Confirm void
8 |
Void captured
9 |
Card reader prints receipts
10 |
Void complete
Step 1
Start the void
transaction
Press the green Enter key to get the
main menu.

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Summary of Contents for Chase ingenico Desk 5000

  • Page 1 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 1 Review transaction Start the void Select transaction to void transaction Confirm void Void captured Press the green Enter key to get the Card reader prints receipts main menu.
  • Page 2 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 2 Review transaction Press 2 for void Select transaction to void Confirm void From the main menu, press the Void captured 2 key or tap the Void icon on the touchscreen to begin a void...
  • Page 3: Supervisor Password

    Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 3 Review transaction Supervisor Select transaction to void password Confirm void Void captured Enter your supervisor password and Card reader prints receipts press the green Enter key.
  • Page 4 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 4 Review transaction Select transaction Select transaction to void Confirm void Select an option to search for the Void captured transaction to void.
  • Page 5: Review Transaction

    Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 5 Review transaction Review Select transaction to void transaction Confirm void Void captured If ALL is selected, use the arrow keys Card reader prints receipts to scroll through the transactions.
  • Page 6 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 6 Review transaction Select transaction Select transaction to void to void Confirm void Void captured When the screen displays the Card reader prints receipts transaction to void, press the green 10 |...
  • Page 7 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 7 Review transaction Confirm void Select transaction to void Confirm void Press the 1 key for Yes to confirm Void captured the void.
  • Page 8 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 8 Review transaction Void captured Select transaction to void Confirm void The void is captured and the screen Void captured will display “VOID.”...
  • Page 9 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 9 Review transaction Card reader Select transaction to void prints receipts Confirm void Void captured After the void is captured, the card Card reader prints receipts reader will print the merchant receipt.
  • Page 10 Tutorials  Terminals  Void - Desk 5000 Steps Start the void transaction Press 2 for void Supervisor password Select transaction Step 10 Review transaction Void complete Select transaction to void Confirm void The main menu screen is displayed. Void captured Card reader prints receipts 10 | Void complete...