Related Manuals for Chase Ingenico ict220
Summary of Contents for Chase Ingenico ict220
- Page 1 QUICK REFERENCE GUIDE FUTURE PROOF TERMINAL Review this Quick Reference Guide to learn how to run a sale, settle your batch and troubleshoot terminal responses.
-
Page 2: Table Of Contents
INDUSTRY Retail and Restaurant APPLICATION Chase Paymentech’s CPTU 02 CONTENTS TERMINAL Ingenico iCT 250 FOR MORE INFORMATION Visit ChasePaymentech.com GETTING STARTED Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -
Page 3: Key Functions
KEY FUNCTIONS NAVIGATING YOUR TERMINAL Press the keys BEGIN A SALE Refer to this section ICON/IMAGE FUNCTION beneath the display to find and begin Press [0] and enter the amount of the transaction. Pass the to navigate your the transaction or device to the customer. -
Page 4: Settling The Batch
(Chase Paymentech) terminal, removing the need to swipe, insert or manually key. after the close of business. -
Page 5: Available Transaction Types
May not be available for all card issuers. Force* – Perform a force sale when the Press [Enter] terminal cannot reach the host (Chase and then select Paymentech) to authorize a transaction, or Force. -
Page 6: Clerk/Server Management
CLERK/SERVER MANAGEMENT AVAILABLE REPORTS Accessible through ADD ID Your terminal includes REPORTS: MAIN MENU the Admin menu, a variety of transaction Adds new clerks or servers to your terminal. You will be To access, press [#] and select Reports Menu . clerk/server manage... -
Page 7: Gift Card Transaction Types (Optional)
If you are partici While navigating GIFT CARD TRANSACTIONS (OPTIONAL) TO INITIATE PROMPT DESCRIPTION/ACTION pating in Chase through transactions, To begin, press [Enter] and select Gift . Paymentech’s you’ll find that some Enter Last 4 Key the last 4 digits of the card number proprietary Gift prompts aren’t as... -
Page 8: Avs Response Codes
AVS RESPONSE CODES COMMON ERROR CODES The Address Verifi In the event that your ERROR CODE DESCRIPTION ACTION CODE DESCRIPTION VISA MC AMEX DISC. cation System (AVS) terminal displays is a feature that an error, refer to BATCH NEAR MAX The batch capacity Complete the transaction Match - Address and 9-digit... -
Page 9: Chip Technology Q&A
5. Let the customer complete the transaction by keying in a PIN company to unlock the PIN. Customer service contact telephone or signing the receipt. Chase Paymentech numbers are on the back of most payment cards and on account has been supporting WHAT ARE THE BENEFITS FOR MY BUSINESS? statements. -
Page 10: Contents
18 | ß Back to CONTENTS POS-0506 09/14 PENT-107 0914 ©2014, Chase Paymentech Solutions, LLC . All rights reserved .