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7 Troubleshooting
Warning
• S pecifications and design are subject to change
without notice.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at www.
philips.com/welcome.
No power
•
Ensure that the AC cord is properly
connected.
•
Ensure that there is power at the AC outlet.
•
Press
standby button on the remote
control or Soundbar to turn the Soundbar
on.
No sound
•
Increase the volume. Press V olume Up on
the remote control or on the Soundbar.
•
Press (MUTE) on the remote control to
ensure the Soundbar is not muted.
•
Press source buttons to select a different
input source.
•
When using either of the Digital input, if
there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
•
Your TV may be set to variable audio output.
Confirm that the audio output setting is set
to FIXED or STANDARD, not VARIABLE.
Consult your TV' s user manual for more
detailed information.
•
If using Bluetooth, ensure that the volume
on your source device is turned up and that
the device is not muted.
Remote control does not work
•
Before you press any playback control
button, first select the correct source.
•
Reduce the distance between the remote
control and the unit.
•
Insert the battery with its polarities (+/-)
aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the unit.
I can't find the Bluetooth name of this
unit on my Bluetooth device
•
Ensure the Bluetooth function is activated
on your Bluetooth device.
•
Re-pair the unit with your Bluetooth device.
This is a 15 mins power off function,
one of the ERPII standard requirement
for saving power
•
When the unit' s external input signal
level is too low, the unit will be turned off
automatically in 15 minutes. Please increase
the volume level of your external device.
The subwoofer is idle or the indicator
of subwoofer do not light up
•
Please unplug power cord from the mains
sockect, and plug it in again after 3 minutes
to resent the subwoofer.
15
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