Table of Contents
Advertisement
Confidential and other held jobs do not print ............................................................................................147
Job takes longer than expected to print....................................................................................................147
Job prints from the wrong tray or on the wrong paper..............................................................................148
Incorrect characters print..........................................................................................................................148
Tray linking does not work........................................................................................................................148
Large jobs do not collate ..........................................................................................................................148
Unexpected page breaks occur................................................................................................................148
Solving option problems..................................................................................................................149
Option does not operate correctly or quits after it is installed...................................................................149
Drawers ....................................................................................................................................................149
Finisher.....................................................................................................................................................150
Flash memory card...................................................................................................................................150
Hard disk with adapter..............................................................................................................................150
Internal print server...................................................................................................................................150
Memory card.............................................................................................................................................150
USB/parallel interface card.......................................................................................................................150
Solving paper feed problems...........................................................................................................150
Paper frequently jams...............................................................................................................................150
Print jobs are not routed to the booklet-maker bin....................................................................................151
Paper jam message remains after jam is cleared ....................................................................................151
Page that jammed does not reprint after you clear the jam......................................................................151
Solving print quality problems..........................................................................................................152
Isolating print quality problems .................................................................................................................152
Blank pages..............................................................................................................................................152
Characters have jagged or uneven edges................................................................................................153
Clipped images.........................................................................................................................................153
Dark lines..................................................................................................................................................153
Gray background ......................................................................................................................................153
Incorrect margins......................................................................................................................................154
Light colored line, white line, or incorrectly colored line ...........................................................................154
Paper curl .................................................................................................................................................154
Print irregularities......................................................................................................................................155
Print is too dark.........................................................................................................................................155
Print is too light .........................................................................................................................................156
Repeating defects.....................................................................................................................................157
Skewed print.............................................................................................................................................157
Solid color pages ......................................................................................................................................157
Toner fog or background shading appears on the page ..........................................................................157
Toner rubs off ...........................................................................................................................................158
Toner specks ............................................................................................................................................158
Transparency print quality is poor ............................................................................................................158
Uneven print density.................................................................................................................................159
Solving color quality problems.........................................................................................................159
FAQ about color printing...........................................................................................................................159
Contacting Customer Support.........................................................................................................162
7
Advertisement
Table of Contents
