Diagnosing Problems - IBM ThinkPad R30 Service And Troubleshooting Manual

Ibm thinkpad r30: supplementary guide
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Solving computer problems

Diagnosing problems

If you have a problem with your computer, you can test it by using
PC-Doctor
1. Click Start.
2. Move the cursor to Programs and then to PC-Doctor for Windows.
3. Click PC-Doctor for Windows.
4. Choose either the Quick Test or the Standard Test.
Running the Quick Test set can take 10 minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
The Quick Test set runs many tests of critical hardware components, but it
does not run all of the diagnostic test in PC-Doctor for Windows. If PC-Doctor
for Windows reports that all of the tests in the Quick Test set have been run
and that it has found no problems, consider running additional tests.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
12
®
ThinkPad
R30 Series Service and Troubleshooting Guide
®
for Windows
Attention
®
. To run PC-Doctor for Windows, do as follows:

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