If food is overcooked:
Check recipe to ensure all directions (amount, time, and power levels) were correctly
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followed.
The initial temperature of food may have been higher than normal.
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If arcing (sparks) occur:
Ensure microwave-safe dishes were used.
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Do not use wire twist-ties.
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Do not operate the oven when empty.
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If the display shows a time counting down but the oven is not cooking:
Check that door is firmly closed.
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BEFORE YOU CALL FOR SERVICE
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