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Z3 Technology and ZEUS are registered trademarks of Z3 Technology, LLC. This document contains proprietary information of Z3 Technology, LLC ("Z3"). This document may not be used, reproduced, disclosed, or disseminated to anyone without the prior written approval of an authorized representative of Z3. Z3 reserves the right to change this product at any time and without notice.
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Added HE4K-DCK-15 version 09/12/2018 Updated Operating Temperature Updated screenshots, added ROI and Overlay Timestamp, updated 05/02/2019 summary of options. 01/06/2020 Updated Section 6.8 ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Color Controls ....................41 Sony VISCA Camera Control ..................42 ONVIF Profile S ....................44 PERFORMING OTHER OPERATIONS WITH THE HE4K-DCK-1X ..........45 Save Current Settings ................... 45 Advanced Settings Mode ..................46 Encoder ROI ...................... 47 Overlay Timestamp ....................48 Set a Static IP Address ..................
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APPENDIX B: Configuring the Wowza Server for RTMP .............. 79 APPENDIX C: Example Camera Controller Application .............. 81 APPENDIX D: Troubleshooting ................... 85 ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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Figure 4 HE4K-DCK-13 Interfaces ..................10 Figure 5 HE4K-DCK-15...................... 11 Figure 6 HE4K-DCK-1X Physical Block Diagram (Camera Not Included) ..........12 Figure 7 HE4K-DCK-1X Connected to FCB-ER8300 (Camera Not Included) ......... 12 Figure 8 ZFinder with the HE4K-DCK-1X Selected ..............13 Figure 9 HE4K-DCK-1X User Interface –...
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Figure 68 Wowza Performance Settings ................. 79 Figure 69 Wowza Security Settings ..................80 Figure 70 Running the Example Application ................81 ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
1.0 GENERAL DESCRIPTION The HE4K-DCK-1X is a H.265/HEVC, H.264 and MJPEG video encoder designed to be a companion to the Sony FCB-ER8300 block camera. It is capable of accepting HD video from the camera at 60 frames per second and producing IP streams that can be sent on a standard Ethernet cable.
Weight: 102g o Reduced Interfaces: Non-transformer 4-wire 100Mb Ethernet interface (ideal for slip-rings) ▪ Multiple Serial ports and GPIO ▪ Power ▪ ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Follow input (2160p29.97) Resize to 1080p29.97, 720p29.97 and 480p29.97 The HE4K-DCK-1X supports simultaneous output of up to three streams encoded at different resolutions, frame rates and bitrates. Supported stream resolutions are: 2160p (8MP), 1440p (4MP), 1080p (2MP), 1280x1024, 720p (1MP), 480p, 576p, 1024x576, 704x576,...
GigE (PoE) Figure 4 HE4K-DCK-13 Interfaces For advanced debugging purposes only. Not needed by typical users. LED light will blink green when streaming. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
HE4K-DCK-1X User Instructions DOC-USR-0123-06 RS-232 Serial Control GPIO/UART Power Ground 100Mb Ethernet Analog Video Out/UART Figure 5 HE4K-DCK-15 ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
5.0 GETTING STARTED WITH THE HE4K-DCK-1X 5.1 Connecting the KEL Cable If you have received an HE4K-DCK-1X assembly, you will need to connect it to the Sony FCB-ER8300 4K Figure 6 camera block. The Interface Front End PCB of the HE4K-DCK-1X assembly (see...
Note: The HE4K-DCK-1X is set to DHCP by default. If no DHCP server is available on the network, a static IP address of 192.168.0.120 and a netmask of 255.255.0.0 will be assigned. The IP address can be manually entered as the URL in a browser window to access the user interface.
HE4K-DCK-1X User Instructions DOC-USR-0123-06 Figure 9 HE4K-DCK-1X User Interface – System Setup Tab (5) By default, the system will have automatically started encoding. Click on the CH1 tab for channel one configuration settings. If the encoder status message in the bottom right corner of the screen shows RUNNING, you will need to click the stop or Stop All button in order to change any settings.
6.0 STREAMING CONTROL This section gives step-by-step instructions on setting the HE4K-DCK-1X to output and stream video using each of the output format options: UDP, RTP, RTSP and RTMP. In addition to the HE4K-DCK-1X, a Windows PC with the VLC media player downloaded is required.
(5) Press Enter or click Play. You will see your camera’s video streaming to VLC. Figure 12 Example of Video Streaming to VLC (UDP) ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Run VLC to View RTP Stream An SDP file is needed to view an RTP stream from the HE4K-DCK-1X in the VLC media player. If you have not yet downloaded these files to your computer, you can find them at Z3Cam-4K.Z3technology.com.
(9) Enter “rtsp:// IP_Address/z3-#{m}.mp4” for the network URL. a. IP_Address will be the IP address of your HE4K-DCK-1X. If your camera is set to DHCP (This is the default setting when it is first received.), you can find this in ZFinder or the web browser with your user interface open.
RTSP is only supported with VLC version 2.1.5 or later. When encoding via RTSP, any time the encoding session is stopped and restarted, you will need to reopen VLC in order to view the stream. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
HE4K-DCK-1X User Instructions DOC-USR-0123-06 6.4 Stream RTMP When in H.264 mode, the HE4K-DCK-1X supports RTMP streaming accepted by a variety of CDN’s (Content Delivery Networks) and social media platforms for wide content distribution and live streaming. 6.4.1 RTMP Camera Streaming to the Wowza Streaming Engine™...
PC on your network (for details on configuring Wowza, please see “APPENDIX B: Configuring the Wowza Server for RTMP”). ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
(1) Use IP address of Wowza server + “:8088” (2) Select “Applications” (4) Select “Test Players” (3) Select “live” Figure 20 Navigating to the Wowza Test Player ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
DOC-USR-0123-06 (14) The Test Players popup screen will appear. Select the Adobe RTMP tab. (15) Enter the Stream name you listed as the Dest Address in the HE4K-DCK-1X user interface. For this example, enter hevc4k. (16) Click Start. You will see your camera’s video streaming to the Wowza server.
(9) It is recommended to set GOP Size to: a. 120 Frames – 240 Frames for 60 fps content. b. 60 Frames – 120 Frames for 30 fps content. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Select the Live Video link at the top of the Create Post dialog box near the top of the page. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
URL and Stream Key for your session displayed on the left. Figure 25 Facebook Live Streaming Dialog (4) Return to the HE4K-DCK-1X web interface and select the “Ch1” tab. Click “Stop.” Ensure the “Output Format” is set to “RTMPS.” (5) Enter the Server URL minus the protocol header and stream Key as a continuous string in the Dest Address field.
(7) Return to the Facebook Live Video Setting dialog box to ensure your stream is previewing properly. Add a message to the video stream, if desired, and click Go Live at the bottom. Your Stream is now active! ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
In general, streaming using RTP will result in lower latency than streaming using TS. When streaming UDP or TSRTP, the HE4K-DCK-1X supports a low latency mode called TS Lowlat Mode. When enabled, TS Lowlat Mode sends the transport stream packets as soon as possible, instead of pacing them out evenly.
Figure 31 Create Additional Output Channels 6.7 Setting NTP The HE4K-DCK-1X has support for NTP to set the time on the unit. If you require the system time to be set do the following (1) Load the web UI of the unit and switch to the System Setup tab. Click the go button next to Set NTP.
(5) Click the change button. NTP is now enabled and your system clock will be adjusted. Figure 32 Setting up NTP 6.8 Record to USB/Micro SD The HE4K-DCK-1X supports writing encoded video to a storage device connected to the USB port in .ts file format. Connect Storage to USB 2.0 Port...
24-hour notation, into the file name. Note: By default, a limited selection of video encoding settings are available in the user interface. See Section ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
The PC should be at least a quadcore or 8-core PC. If the PC is too slow, frame skips and possibly video artifacts will be observed upon playback. VLC should be version 2.1.3 or newer. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
DOC-USR-0123-06 6.10 Composite Pass-Through The HE4K-DCK-1X allows for the currently encoded content to be passed through to the Composite output while the unit is streaming. This allows the camera content to be viewed on a TV or other display monitor.
Record Snapshot HE4K-DCK-1X supports taking a snapshot while streaming video (software V2.08 or later). By default, the snapshot will be at the native HE4K-DCK-1X camera resolution (3840x2160) with an option to change the size of image. There are two ways to record a snapshot: (1) Using Camera Tab (see section 7.2)
DOC-USR-0123-06 7.0 CAMERA CONTROL The HE4K-DCK-1X supports real-time camera adjustments remotely via the user interface. Refer to Section 10.4, “The Camera Tab” for more details on the available options. (1) Return to the user interface, and click on the Camera tab.
(6) Adjust Color Gain and Color Hue using the sliders. (7) Use the button options to adjust to your desired Color Suppress settings. Figure 42 Color Controls ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Com2TCP is an application supporting remote access and is available online. (2) Launch the Com2TCP application. (3) Set the Remote IP field to the IP address of your HE4K-DCK-1X. This can be found using ZFinder or as the URL of the web browser with the user interface open.
Figure 44 Camera Controller Software Configuration If you do not have camera control software it is possible to write your own. An example application for sending VISCA commands from a Windows PC to the HE4K-DCK-1X has been provided in APPENDIX C: Example Camera Controller Application.
(2) Use ONVIF device discovery to find the HE4K-DCK-1X on the network. Note: For manual discovery of ONVIF, use the HE4K-DCK-1X IP address and the port 8080 as shown in the following URL example: http://192.168.0.120:8080/onvif/device_service (3) Enter your valid user ID and password.
HE4K-DCK-1X User Instructions DOC-USR-0123-06 8.0 PERFORMING OTHER OPERATIONS WITH THE HE4K-DCK-1X 8.1 Save Current Settings If you have a specific configuration you’d like to preserve, you can save it so that when the HE4K-DCK- 1X is powered off and back on, it automatically boots to those settings.
System Setup tab and saving that to the preset. 8.3 Encoder ROI The HE4K-DCK-1x allows for the encoding of a Region of Interest (ROI) in the captured video. This allows the encode of only the region of the video you are interested in.
Figure 50 Channel 1 Tab with ROI 8.4 Overlay Timestamp The HE4K-DCK-1x supports the overlay of a system timestamp on the video stream. This is done via the Text Overlay feature on the encoder tab. (1) Click on the CH1 tab and stop the stream with the Stop button, if necessary.
DOC-USR-0123-06 8.5 Set a Static IP Address The HE4K-DCK-1X supports DHCP (Dynamic Host Configuration Protocol). This is enabled by default, allowing the camera to dynamically receive an IP address at startup. The IP address that is assigned can be seen through using ZFinder. If you prefer, you can set your camera to a static IP address. If you would like to have your PC set to a static IP address, you will need to set your camera to a static IP address as well in order for it to be discoverable by ZFinder.
8.6 Upgrade Firmware Firmware upgrades for the HE4K-DCK-1X are available for download at Z3Cam-4K.Z3technology.com. (1) In the System Setup Tab, click the Update device firmware button. Click here...
8.7 Setting a Password The HE4K-DCK-1X provides the option to set a password to limit access to the user interface. Note: To disable the password requirement set the password to blank and click change.
(4) Enter your selected password and click login to access the user interface. Figure 56 Password Entry Screen 8.8 Factory Reset The HE4K-DCK-1X can be reset to its original factory settings using the pinhole reset on the lower right of the rear interface panel of the unit. Figure 57 Pinhole Reset (1) Allow the camera to boot completely.
HE4K-DCK-1X User Instructions DOC-USR-0123-06 If you don’t see this entry the device you are using is not currently supported. Contact Z3 Technology for support options. 8.9.1 Initial Wi-Fi Setup (1) Power down the encoder and plug the Wi-Fi adapter into the USB slot on the camera. Then power on the encoder.
PC. Open Zfinder and look for your encoder. If your encoder shows up, you are done and can now use your encoder via ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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If the encoder fails to connect it will return to AP mode so look for the AP SSID on your PC and try to connect to your network again. Note that currently only WPA1/WPA2 Personal authentication is supported. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
VLC is an open source media player from the VideoLAN organization that can be downloaded for free online. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
(4) Verify the HEVC checkbox is checked under Codecs for HW Decoding. (5) Enable the Nvidia video card under Hardware Decoder to use. (6) Select Apply. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
(10) In the Advanced Preferences window that appears, navigate to Video codecs on the left hand column and select FFmpeg. (11) Select Disable in the Hardware decoding dropdown menu. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
9.3 ZEUS HE4K-01 Decode When in H.264 mode, the HE4K-DCK-1X is compatible with the ZEUS HE4K-01, also manufactured by Z3 Technology. Please contact Z3 for more information. Figure 64 ZEUS HE4K-01 H.264 Decoder ZEUS is a registered trademark of Z3 Technology, LLC.
Check this box to set the system to automatically start encoding upon powering on. Unchecked Advanced Checked Check this box for advanced encode settings to ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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(128.138.141.172) Address of desired server for NTP. Set HTTP/HTTPS Sets HTTP/HTTPS access to the web UI. See DOC- USR-0164-0x for more information ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Delete a configuration file. export Export current settings to a file. import Load settings from a previously exported file. Reset Resets presets ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Capture frames per second for video Temperature Status Sensor There are three temperature sensors: lens, FPGA chip and CPU chip Temp (Celsius) Sensor readings in degrees Celsius ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Sets the exposure mode of the camera. Shutter Priority Focus Priority Manual Shutter Speed Slider to set the shutter speed of the (Manual/Shutter camera. Priority Only) ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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[Note 1] Trigger One-push One Push WB Button Click to trigger WB readjustment when in ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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Sets the camera zoom. Optical only Checked Sets whether to allow optical zoom only. Unchecked StableZoom Checked Enable/Disable StableZoom. Unchecked Video Standard ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
These are advanced settings and no error correction is in place on these values, so it is expected that the user which changes these settings is an expert or familiar with the changes being made for deployment for their organization. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
Serial 4 Baud Rate 1200 Each serial port can be configured with a selected baud rate. 2400 9600 19200 38400 57600 115200 ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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90 degrees Max Tilt Sets the maximum tilt of the device 100 degrees 180 degrees Video Source Video source from CHX tab ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
The H.264 profile of the bitstream. Generally High is used for 1080p or Main greater, Main for D1, and Baseline for Baseline less than D1. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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Codec to be used for audio encode. ARM AACLC MPEG2 ARM AACHE ARM AACHE V2 Sample Rate 48000 Hz Sample rate of audio. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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TSFILE used. RTMP TSRTP streams TS over RTP. RTMPS RTMP is only supported with H264(AVC) selected as the Video Codec. ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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Sets encoder maximum video delay in (UDP/TSRTP/TSFILE Only) milliseconds. TS RATE 125K – 20000K The overall bitrate of the transport (5000K) stream. (UDP/TSRTP/TSFILE Only) ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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Textbox for entering display text. Overlay Location Top Left Sets screen location of display text. Top Center Top Right Bottom Left Bottom Center ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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640x480, 640x360, 420x380, 352x576, 352x288, 352x240, 320x240, and 320x180 Follow input “Follow input” = Generate encoder resolution based on capture resolution detected ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
10.7 The CH2 & CH3 Tabs (Channels 2 & 3) The HE4K-DCK-1X supports simultaneous encode into multiple different resolutions and bitrates. Each output stream can be set using a separate Channel tab. See the CH1 Tab section for detailed descriptions of available settings on the CH2 and CH3 tab. If these tabs are not present, you can create a them by clicking on the “+”...
Open Device Opens the HTTP-based graphical user interface (GUI) Flash LEDs Causes status LED on the selected HE4K-DCK-1X to flash red approximately 30 times. This is helpful when physically locating one of multiple devices on the same network. APPENDIX A: Finding the IP Address of Your Computer To find the IP address of your computer when it is set to DHCP: (1) Open the Windows Start Menu/Start Screen and type cmd or Command Prompt.
Local Area Connection. The IP address will display as 169.254.x.x where x is any one to three digit number. Figure 67 Locating Your Computer’s IP Address ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
In this section, configuring Wowza Streaming Engine version 4.1.0 is described. To configure Wowza to work with RTMP streaming from the HE4K-DCK-1X, the following steps are needed: (1) Log in to the Wowza Streaming Engine Manager Home page by typing http://localhost:8088.
(9) Verify Client Restrictions is set to No client restrictions. (10) Click on Save. Figure 69 Wowza Security Settings The Wowza server is now configured to work with your Z3 Technology product. Note: You can also select Require password authentication under RTMP Publishing. In this case, Authentication on the Encoder tab needs to be enabled and a valid Wowza user name and password need to be entered to successfully access Wowza.
If you do not have camera control software it is quite straight-forward to write your own. Below is a simple example application on how to send VISCA commands from a Windows PC to the HE4K-DCK-1X. The following example code connects to the TCP socket of the unit and is capable of sending several VISCA commands to the unit.
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*argv[]) int res, i; int ch = 0, chant = 0; SOCKET s; char buf[255]; unsigned char cmdVisca[6][10]= {{0x06,0x81,0x01,0x04,0x07,0x02,0xFF,0x00,0x00,0x00}, //zoom in ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
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(connect(s,(struct sockaddr *) &serv_addr,sizeof(serv_addr)) < 0) printf("ERROR connecting\n"); return -3; printf("connected!\n"); if (s != INVALID_SOCKET) { help(); while ( 1) { ch = _getch(); ______________________________________________________________________________________ Z3 Technology, LLC ♦ 100 N 8 ST, STE 250 ♦ Lincoln, NE 68508-1369 USA ♦ +1.402.323.0702...
-If the user profile on your computer does not have administrator rights, you will need to right-click on the ZFinder icon and select Run as administrator in order for it to open. Problem: My HE4K-DCK-1X does not appear in ZFinder. ▪...
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- Is the network caching value in VLC set to 200ms? Refer to Section 6.4 for more information. When contacting Z3 Technology for additional support, please click the Download device logs button in the System Setup tab of the user interface at the time the problem occurs and send the resulting .tgz file, along with screenshots of all applicable tabs in the user interface to Z3.
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