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Coffee Machine
Service
General Information
Description
Housing material
Size (w x h x d)
Weight
Power cord length
Control panel
Cup size
Water tank
Coffee bean hopper capacity Anima OTC AMF CMF 300 g
Coffee grounds drawer capacity
Pump pressure
Boiler
Safety devices
Energy saving mode
Nominal voltage - Power rating - Power supply
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group
Service Manual
Value
Thermoplastic type
256 x 350 x 470 mm (data may vary depending on the model)
8,5 kg
800 - 1200 mm
Front type
Up to 152 mm
1.9 litres - Removable type
14
15 bar
Stainless steel boiler
Thermal fuse
< 1 Wh
Read the data plate placed inside the service door
Subject to modification
Moltio
Rev. 04 MAY 2016
EN 4219 400 00021
2013-June-20

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Summary of Contents for Philips Saeco Moltio

  • Page 1 Coffee Machine Moltio Service Service Manual Rev. 04 MAY 2016 General Information Description Value Housing material Thermoplastic type Size (w x h x d) 256 x 350 x 470 mm (data may vary depending on the model) Weight 8,5 kg Power cord length 800 - 1200 mm Control panel...
  • Page 2: Table Of Contents

    MOLTIO Table of contents Page Table of contents Page Introduction Service mode 1.1. Documentation required 5.1.1. Test Mode in Moltio One Touch Milk Carafe 1.2. Tools and equipment required 5.1.2. Test Mode in Moltio Automatic and Classic 1.3. Material 5.2. Error messages 1.4.
  • Page 3 MOLTIO CHAPTER 1 INTRODUCTION...
  • Page 4: Introduction

    MOLTIO 01 INTRODUCTION Documentation required The following documentation is needed for repair procedures: • Instruction booklet for specific model • Technical documentation for specific model (diagrams, exploded view, sympton cure and service manual) Tools and equipment required As well as the standard equipment, the following is required: Qty.
  • Page 5: Service Policy

    MOLTIO 01 INTRODUCTION Water Flowmeter Two-way solenoid valve Two-way solenoid valve Flowmeter Image 1 Hot water /steam From this point circuit in pressure From this point circuit High temperaure Steam and hot water Steam pipe Water tank Water tank Pump Pump Brewing Unit Brewing Unit...
  • Page 6: External Machine Parts

    MOLTIO 01 INTRODUCTION 1.6.1 External machine parts Coffee bean hopper locking/removal selector switch Pre-ground coffee compartment Pannarello (Classic) Coffee bean hopper lid (One Touch Milk Carafe) Cappuccino valve Coffee bean hopper tray (Automatic) Coffee bean hopper Coffee dispenser Power cable Water tank Service socket and...
  • Page 7: Internal Machine Parts

    MOLTIO 01 INTRODUCTION 1.6.2 Internal machine parts Thermostat Grinding adjustment insert Power board Safety valve Coffee grinder Flow-meter Boiler Pump 3-way solenoid valve (Milk Carafe) 2-way solenoid valve KYB - Interface Automatic and Classic Hot water dispenser Coffee and insert milk carafe dispenser Boiler pin...
  • Page 8: Technical Specifications

    MOLTIO CHAPTER 2 TECHNICAL SPECIFICATIONS...
  • Page 9 MOLTIO 02 TECHNICAL SPECIFICATIONS 2.1. Technical specifications Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W 120 V~ 60 Hz 1500 W Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card Safety system: 2 thermostats at 190°C one shot...
  • Page 10: Specification For The Measurement Of The Coffee Products

    MOLTIO 02 TECHNICAL SPECIFICATIONS 2.2.1. Specification for the measurement of the coffee products temperature. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons in controlled conditions, below guidelines must be followed: Conditions: a) Water temperature in tank: 23°C (+/-2°C).
  • Page 11: Specification For The Measurement Of The Milk Products

    MOLTIO 02 TECHNICAL SPECIFICATIONS 2.2.2. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrigerator temperature Trefr. (between 4 to 10°C) must be used. The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter of 70mm, brewing 100gr of product.
  • Page 12 MOLTIO 02 TECHNICAL SPECIFICATIONS How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr.. Manual systems (Pannarello) Pour 100cc.
  • Page 13: Machine Parameters And Performance

    MOLTIO 02 TECHNICAL SPECIFICATIONS 2.3. Machine parameters and performance Minimum Default Maximum Programm. by PRODUCT User quantity quantity quantity Production / QUANTITY programmable (Puls.) (Puls.) (Puls.) Service Espresso Long coffee Pre-ground Hot water Continues until the water supply has been exhausted (capacitive sensor) Steam pannarello Continues until the water supply has been exhausted (capacitive sensor)
  • Page 14 MOLTIO 02 TECHNICAL SPECIFICATIONS DREG DRAWER Description and values 5 sec. Time-out for dreg drawer Dreg emptying alarm, if the dreg drawer is Reset dreg counter removed for more than 5 seconds. STANDBY Description and values Inlet time (default) 30 minutes Inlet time programmed by Production/Serv- Boiler temperature during Standby Boiler OFF...
  • Page 15: Brief Instructions

    MOLTIO CHAPTER 3 BRIEF INSTRUCTIONS...
  • Page 16: Customer Menu In The Moltio One Touch Milk Carafe

    MOLTIO 03 BRIEF INSTRUCTIONS 3.1.1. Customer menu in the Moltio one Touch Milk Carafe. Espresso Cappuccino brew button brew button One Touch Milk Carafe Coffee Latte Macchiato brew button brew button “Aroma” ON/OFF Pre-ground button coffee button MENU button This machine is equipped with a colour-coded system to make your understanding of the display signals easier.
  • Page 17 MOLTIO 03 BRIEF INSTRUCTIONS The machine is programming the The machine is programming the amount of coffee to dispense for amount of milk to dispense for the the cappuccino. hot milk. Insert the water dispensing spout The machine is brewing Latte and press the “...
  • Page 18: Customer Menu In The Moltio Automatic And Classic

    Turn off the machine. After 30-seconds, turn it back on. Try this 2 or 3 times. If the machine does not start, contact the Philips SAECO hotline in your country and communicate the Error-code which you see on the display.
  • Page 19 Turn off the machine. After 30-seconds, turn it back on. Try this 2 or 3 times. If the machine does not start, contact the Philips SAECO hotline in your country and communicate the Error-code which you see on the display.
  • Page 20: Operation, Cleaning And Maintenance

    MOLTIO 03 BRIEF INSTRUCTIONS 3.2. Operation, cleaning and maintenance Operating the machine Fill water tank Fill the coffee bean hopper Switch on the appliance Press the button to start the appliance Heating When the heating phase begins, wait for it to finish Rinse Carry out a rinse cycle for the internal circuits Machine ready...
  • Page 21: Operating Logic

    MOLTIO CHAPTER 4 OPERATING LOGIC...
  • Page 22: Water Circuit Moltio One Touch Milk Carafe

    MOLTIO 04 OPERATING LOGIC 4.1.1. Water circuit in Moltio One Touch Milk Carafe...
  • Page 23: Water Circuit Moltio Automatic And Classic

    MOLTIO 04 OPERATING LOGIC 4.1.2. Water circuit in Moltio Classic and Automatic...
  • Page 24 MOLTIO 04 OPERATING LOGIC 4.1.2. Milk Carafe 1) Steam input 2)Bring the cappuccino maker into dispensing position 3) Milk tank The milk is heated by the steam and taken towards the emulsion chamber Steam where it is mixed with air and transformed into foam The steam passes through the pipe creating a sucking effect that pulls the milk upwards...
  • Page 25: Coffee Cycle

    MOLTIO 04 OPERATING LOGIC 4.2. Coffee cycle Main switch ON START STOP Time Coffee grinder Pulses (Dosage) Heating approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear motor Heating Ready Coffee cycle Status...
  • Page 26: Single Microswitch

    MOLTIO 04 OPERATING LOGIC 4.3. Single microswitch The gear motor is powered by a direct cur- rent motor that engages with the smaller double toothed wheel using a worm screw. The unit is mounted on the axle of the large gear wheel and when a coffee is requested, it moves from the standby position to the dis- pensing position, and then back to the stand-...
  • Page 27: Coffee Grinder

    MOLTIO 04 OPERATING LOGIC 4.5. Coffee grinder The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5) There are two magnets (6) in the gear wheel;...
  • Page 28: Dose Self-Learning (Sas)

    MOLTIO 04 OPERATING LOGIC 4.7. Dose self-learning (SAS) The aim of this function is to automatically regulate the average dose of ground coffee (SELF- LEARNING); this takes place with an algorithm based on the following values and setting by the user: 1.
  • Page 29: Water Level Detection (Water Tank)

    MOLTIO 04 OPERATING LOGIC 4.8. Water level detection (water tank) “Water low” message (water reserve) Function: The water level is monitored by a capacitative sensor, located one Water tank third of the way up the water tank wall. If the electronics assembly detects, by means of the sensor, that the amount of water in the tank has dropped below the above mentioned level, a water reserve remains available for Sensor...
  • Page 30: Water Filter

    MOLTIO 04 OPERATING LOGIC 4.10. Water filter Function: • Reduced limescale deposits which take longer to form. • Improved water quality. • Improved taste due to the ideal water hardness. Life span / descaling performance: • - 10 ° dH • 60 litres •...
  • Page 31: Service Mode

    MOLTIO CHAPTER 5 SERVICE MODE...
  • Page 32: Test Mode In Moltio One Touch Milk Carafe

    MOLTIO 05 SERVICE MODE 5.1.1. Test mode in Moltio One Touch Milk Carafe One Touch Milk Carafe To enter Test Mode The machine enters Test Mode by holding pressed together Espresso and Stand-by while switching on the machine by mean of the main switch on the backside of the machine. Once entered in Test Mode, the display shows the firmware version.
  • Page 33 MOLTIO 05 SERVICE MODE Firmware Software version Firmware version on the display. The machine model is shown (Higo Carafe). The voltage of the main supply “230V/120V” The frequency of the main supply is shown (50 or 60 Hz) Press CAPPUCCINO to move to the next screen Operational check – keys Start condition Press buttons from 1 to 6...
  • Page 34 MOLTIO 05 SERVICE MODE Insert the Dreg Drawer The indication DREG change from “N” to “Y” ERROR: The indication DREG does not change; check the Microswitch for the DREG and the wiring (JP16). Close the Door (the Dreg Drawer should be inserted) The indication DOOR change from “N”...
  • Page 35 MOLTIO 05 SERVICE MODE Operational check – brewing unit ERROR: (With BU) The absorbed current is more than 300mA, the display backlight changes from green to red; check the BU and the motor Press the COFFE button to move the BU to Home When the BU reaches the home position the indication HOME changes from “N”...
  • Page 36 MOLTIO 05 SERVICE MODE Press the LATTE MACCHIATO button to switch on the Pump The water begins to leak from the tube and the indication IMP (pulse flowmeter) the display shows an increasing number. The indication L / H must be in the range 10-18 ERROR: The display backlight changes from green to red and the impulse remains 0;...
  • Page 37 MOLTIO 05 SERVICE MODE ERROR: In the indication HEATER appears “SHORT”, the NTC temperature-sensor is shorted, the display backlight changes from green to red; check the wiring from the NTC temperature-sensor to the CPU/POWER board (JP13). ERROR: In the indication HEATER appears “OPEN”, the NTC temperature-sensor is detached or broken, the display backlight changes from green to red;...
  • Page 38: Test Mode In Moltio Automatic And Classic

    MOLTIO 05 SERVICE MODE 5.1.2. Test mode in Moltio Automatic and Classic Automatic Classic To enter Test Mode The machine enters Test Mode by holding pressed together ESPRESSO and STAND-BY while switching on the machine by mean of the main switch on the backside of the machine. Once en- tered in Test Mode, the display shows the firmware version.
  • Page 39 MOLTIO 05 SERVICE MODE Firmware Software version Firmware Version “xx.xx.xx” The machine model “CAPP.” or “PANN.” The “120” text for 120V models or the “230” text for 230V models . The frequency of the main supply “50HZ” or “60HZ” Press AROMA to move to the next screen Operational check – keys Strart condition Press buttons from 1 to 6...
  • Page 40 MOLTIO 05 SERVICE MODE Close the Door ( Dreg Drawer must be inserted ) The indication DOOR change from “N” to “Y” ERROR: The indication DOOR does not change; check the Microswitch for the door and the wiring (JP14). NOTE: without the Dreg Drawer correctly inserted the DOOR indication cannot change ! Insert the BrewUnit The indications BU-P changes from “N”...
  • Page 41 MOLTIO 05 SERVICE MODE Press the CAFFEE button to move the BU to Home When the BU reaches the home position the indication HOME changes from “N” to “Y”, the number of the current is minus than 200mA (without BU) or 300mA (with BU). ERROR: The indication HOME doesn’t change and remain “N”, the display backlight changes from green to red;...
  • Page 42 MOLTIO 05 SERVICE MODE ERROR: The display backlight changes from green to red and the impulse remains 0; If water comes out the pipe: check the wiring from the flowmeter to the CPU/POWER board (JP5). If no water coems out the pipe: check the pump and the wiring from the pump to the CPU/POWER board (JP24).
  • Page 43 MOLTIO 05 SERVICE MODE ERROR: In the indication HEATER appears “SHORT”, the NTC temperature-sensor is shorted, the display backlight changes from green to red; check the wiring from the NTC temperature-sensor to the CPU/POWER board (JP13). ERROR: In the indication HEATER appears “OPEN”, the NTC temperature-sensor is detached or broken, the display backlight changes from green to red;...
  • Page 44: Saeco Service Center-Quick Start Guide

    MOLTIO 05 SERVICE MODE 5.2. Error codes ERROR DESCRIPTION CODES The coffee grinder is blocked (grinder blades jammed or sensor not reading properly) The brewing unit is blocked in work position (microswitch not released in up position after 3", torque error trying to move down, descent time out exceeded) The brewing unit is blocked in home position (microswitch not released in down position after 3", torque error trying to move up, ascent time...
  • Page 45: Service And Maintenance

    MOLTIO CHAPTER 6 SERVICE AND MAINTENANCE...
  • Page 46: Repair Flow

      Final inspection test  13        Steam out before shipping out, if temperature is below 0° to prevent any demaged due to      frozen water.       No need for those families Minuto family (all platform); Incanto family new; Pico Baristo;    14  Gran Baristo; Intelia V2; Philips 2000‐2100; Incanto Executive; Moltio family (all        platform). Please also check for GDA_113455           Provide precise IRIS code, according dedicated code table for Coffee products. The     location code from the part you have worked on MUST be completed always with the part  15   ...
  • Page 47     Grinder  Is the grinder noise normal    Steam      Steam  Does the steam work      Hot Water  Does the hot water work  MOLTIO 06 SERVICE AND MAINTENANCE     Milk  (if  applicable)    Cappuchino  Does the cappuccinatore produce good froth      Leakage      Leakage  14  Did the product leak during the testing      15  Draining the circuit (in winter)     ...
  • Page 48: Disassembly

    MOLTIO CHAPTER 7 DISASSEMBLY...
  • Page 49: Outer Shell

    MOLTIO 07 DISASSEMBLY 7.1. Outer Shell Remove the water tank, coffee container and cover, drip tray, dreg drawer, brewing unit, hot water dis- penser. Unscrew the screws shown. Unhook the highlighted frame and press and lift the top cover. Lateral panels Left Right Unscrew the screw shown and remove the...
  • Page 50: Coffee Grinder

    MOLTIO 07 DISASSEMBLY 7.2. Coffee grinder Remove the support the Unscrew the screws shown. Remove the support the reed coffee container. sensor When reassembling the coffee grinder, make sure the spring is repositioned correctly (see photo). Raise the coffee grinder and remove the connections. 7.3.
  • Page 51: Coffee Grinder Adjustment

    MOLTIO 07 DISASSEMBLY For a standard adjustment, both markings must be aligned. 7.4. Coffee grinder adjustment The grinding adjustment can be set by the user by pressing and turning (only by one click at a time) the insert that is located under the coffee container.
  • Page 52: Solenoid Valve

    MOLTIO 07 DISASSEMBLY 7.5. Solenoid valve Loosen the screws holding the Disconnect all electrical and water Moltio Automatic solenoid valve to the upper plate circuit connections (Moltio Milk and Classic One Touch Carafe) 7.6. Pin boiler Loosen the screws as illustrated and remove the boiler pin 7.7.
  • Page 53: Dispenser

    MOLTIO 07 DISASSEMBLY 7.8. Dispenser Loosen the screws and remove the cover Disconnect the electrical connections. evidenced. (Moltio One Touch Milk Carafe) Press to right and left and lift the assembly KYB. Loosen the screws and remove the Loosen the screws and remove the assembly dispenser assembly graft milk carafe (Moltio coffee proceeding as in the picture One Touch Milk Carafe)
  • Page 54: Gear Motor

    MOLTIO 07 DISASSEMBLY 7.9. Gear motor Unscrew the screws shown. Unhook the highlighted frame and press and lift the top cover. Lateral panels Left Right Unscrew the screw shown and remove the Unscrew the screws shown. lateral panels Loosen the screws and remove the cover Disconnect the electrical connections.
  • Page 55 MOLTIO 07 DISASSEMBLY Loosen the screws as illustrated and remove the gear motor cover. The following are located inside the compartment protected by the casing: - Electric motor (A) with gears (B) and (C) for trans- mission and timing of the dispenser. - Brewing unit present microswitch (E).
  • Page 56: Pump

    MOLTIO 07 DISASSEMBLY 7.10. Pump Disconnect the water circuit, Unscrew the pump from the safety electrical and remove the pump valve and slip off the pump off the from the bottom support upper support 7.11. Flow-meter Lift the flow meter out of the casing assembly and remove the electrical and water circuit connections.
  • Page 57: Flow Selector Faucet

    MOLTIO 07 DISASSEMBLY 7.13. Flow selector faucet Loosen the screws and remove the assembly Loosen the screws as illustrated and remove dispenser coffee proceeding as in the picture the boiler pin Loosen the screws as illustrated and release the insert in the bottom of the body to obtain easy access for valve disassembly Loosen the screws as illustrated, remove the...
  • Page 58: Cpu Board

    MOLTIO 07 DISASSEMBLY 7.14. CPU board Loosen the screws slide the card off the support and disconnect the electrical connections. 7.15. Programming access for SSC (Saeco Service Center) Loosen the screw for remove the cover. 7.16. KYB interface and display Disconnect the electrical connections.
  • Page 59: Fitting And Removing Oetiker Clamps

    MOLTIO 07 DISASSEMBLY 7.17. Fitting and removing Oetiker clamps 1) Boiler connection. 2) Other connections. Use a suitable pair of pliers to remove the Tighten the clamp as illustrated. clamp (as illustrated). 11/11...
  • Page 60: Notes

    MOLTIO CHAPTER 8 NOTES...
  • Page 61 MOLTIO 08 NOTES...
  • Page 62: Water Circuit Diagram

    MOLTIO CHAPTER 9 WATER CIRCUIT DIAGRAM...
  • Page 63 MOLTIO 09 WATER CIRCUIT DIAGRAM Moltio Automatic and Classic...
  • Page 64 MOLTIO 09 WATER CIRCUIT DIAGRAM Moltio One Touch Milk Carafe...
  • Page 65: Electrical Diagram

    MOLTIO CHAPTER 10 ELECTRICAL DIAGRAM...
  • Page 66 MOLTIO 10 ELECTRICAL DIAGRAM Moltio One Touch Milk Carafe, Automatic and Classic...

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