BenQ MOBIUZ EX Series User Manual page 61

Faint shadow from the static image displayed is visible on the screen.
• Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
LED indicators
The power LED indicator is white or orange.
• If the LED lights up in solid white, the monitor is powered on.
• If the LED is illuminated in white and there is a message Out of Range on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Download
page 3). Refer to
refresh rate and make adjustments based on these instructions.
• If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
• If the LED is off, check the power supply mains socket, the external power supply and the mains
switch.
The MIC LED indicator is green or amber.
The status of the built-in microphone is displayed by the MIC LED indicator. See
indicator on page 39
OSD controls
The OSD controls are inaccessible.
To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds.
OSD messages
A message Out of Range on the screen during computer boot up process.
If there is a message Out of Range on the screen during computer boot up process, this means
computer compatibility caused by operating system or graphic card. The system will adjust the
refresh rate automatically. Just wait until the operating system is launched.
Audio
No sound can be heard from the built-in speakers.
• Check whether the desired cable to input audio signals is properly connected. See
audio cable. on page 23
• Increase the volume (volume may be muted or too low).
• Remove your headphone and/or external speakers. (If they are connected to the monitor, the
built-in speakers are automatically muted.)
Resolution file
"Adjusting the Screen Resolution"
for more information.
for details.
from the website (see
. And then select the correct resolution,
61
Product support on
MIC LED
Connect the