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Problems During First Startup
Table 3-1
Problems During First Startup
Symptom
Problem
All LEDs,
No power to router.
including OK
LED, are off.
No connection to
A cable-related
•
Ethernet device.
problem:
(Ethernet 1 LED is
off.)
Improperly set
•
router TO
HUB/TO PC
button or hub
equivalent of TO
HUB/TO PC
button.
No connection to
•
Wrong cable.
ADSL link. (The
CD LED on the
front panel is off
for a long time.)
Improperly
•
connected cable.
Cisco 827 and SOHO 77 Routers Hardware Installation Guide
3-2
Solutions
Perform the following steps:
Make sure that the power switch is set to ON.
1.
Make sure that all connections to and from the power
2.
supply are secure.
Make sure that the power outlet has power.
3.
If the problem continues, the power supply might be
4.
faulty. Contact your Cisco reseller.
Perform the following steps:
1.
To make sure that you have cabled the device
Improperly
correctly, see
–
connected
"Installation."
cable.
Make sure that the connectors at both ends of the
2.
Damaged
cable are securely seated.
–
cable.
Make sure that the cable is not physically damaged.
3.
If it is damaged, order another cable from Cisco or
replace it with a similar cable.
To make sure that you have set buttons correctly, see
•
Table 2-2 on page 2-7
Cisco 827, Cisco 827-4V, or SOHO 77 router. See
Table 2-3 on page 2-8
827H or SOHO 77H router.
•
To make sure that you are using the correct cable,
refer to
To make sure that you have connected the ADSL
•
cable properly, see
"Installation."
Make sure that the connectors at both ends of the
•
cable are securely seated.
Figure 2-3
or
Figure 2-4
if you are installing a
if you are installing a Cisco
Appendix A, "Specifications and Cables."
Figure 2-5
in
Chapter 2,
Chapter 3
Troubleshooting
in
Chapter 2,
78-6854-03
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