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10. Breakdown & Solve-Method
Fault state
Not work
No refrigeration
Water leaks out
11. Quality Warranty
The warranty period of our air conditioner is one year.To provide the better service for our customers,
Our company specially set up the technical service department.We will do our best to provide the good
service to our customers.
This products have been inspected according to the national related standard before sale.
If the customers comply with all regulation referring in the instruction and the products'warranty period
does not exceed more than one year(based on the invoice's date).If the machine is fault because of its
quality.With the invoice and warranty, our technical service department can provide the free
maintenance service for you.
According to the regulation of instruction to installation and operate the air conditioner. If the machine
is damaged because of deregulation and the other customer reasons, it is not belong to warranty range.
The customers disassembly or converse the products themselves or the machine breaks down but not
to notice our technical service department,then it means giving up the warranty rights.
If the fee is out of the warranty period or not belong to the warranty range, the service and travel
expenses must be undertaken by customers.
Our company can train the operation and maintanence staff for our customers.
Cause
The power plug has been loosed
Fuse was broken
Condenser's surface is dirty and blocked
Heat exhaust fan was breakdown
External environment's temperature is too high
The capacity of compressor was damaged
Refrigeration system's pipeline is blocked
Input voltage is too high or too low
Compressor's motor is fault
Drain pipe is blocked
Water tank is not installed correctly
Filter is dirty
Water tank full of water
Countermeasure
Insert the plug into wall socket well
Ask the purchase agent for help
Clean the condensor's surface and
vantilate or cool for the condensor
Change the heat exhaust fan
Select the suitable place to use
Change the capacitor
Change the pipeline system
Select the suitable voltage to use
Repair and change the compressor
Clean the drain pipe
Install it in the right place
Clean the filter
Pour the water out
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