Kenwood DMX709S Instruction Manual page 66

Troubleshooting Troubleshooting
"SXM Check Tuner" appears.
→ Make sure the SiriusXM Connect Vehicle Tuner is
connected to the unit.
"SXM Chan Unavailable" appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel):
→ The selected channel is no longer available. Select
another channel or continue listening to the
previous channel.
"SXM Ch Unsubscribed" appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel)
→ The selected channel is not part of your current
subscription plan. Call 1-866-635-2349 (USA) or
1-888-539-7474 (Canada) to subscribe.
"SXM Subscription Updated – Press Return to
Continue" appears.
→ Your subscription has been updated. Press the
appropriate button to continue.
"SXM Channel Locked" appears.
→ The selected channel has been locked by the
parental controls. Enter the parental lock code
when you are asked.
"SXM Incorrect Lock Code" appears.
→ You have entered an incorrect lock code. Enter the
correct parental lock code.
64 ENGLISH
Bluetooth hands-free phone
Phone is disconnected.
→ When iPhone for Apple CarPlay or Android Auto
device is connected, the currently connected
Bluetooth device is disconnected. Use Apple
CarPlay or Android Auto screen for phone.
Phone sound quality is poor. Echo or noise occurs.
→ Reduce the distance between the unit and the
Bluetooth mobile phone.
→ Move the car to a place where you can get a better
signal reception.
→ Adjust the sound quality using <Microphone
Level>, <Echo Cancel Level>, <Noise Reduction
Level> (page 11).
The unit does not respond when you try to copy
the phone book to the unit.
→ You may have tried to copy the same entries (as
stored) to the unit.
"No Data" appears.
→ No phone book data is contained in the connected
Bluetooth phone.
"Dial Error" appears.
→ Dialing has failed. Try the operation again.
"Hung Up Error" appears.
→ The call has not ended yet. Park your car, and use
the connected mobile phone to end the call.
"Pick Up Error" appears.
→ The unit has failed to receive a call.
Bluetooth audio
Bluetooth audio played is disconnected.
→ When iPhone for Apple CarPlay or Android Auto
device is connected, the currently connected
Bluetooth device is disconnected.
The sound is interrupted or skipped while using a
Bluetooth audio player.
→ Reduce the distance between the unit and the
Bluetooth audio player. Disconnect the device
connected for Bluetooth phone if any.
→ Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be controlled.
→ Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).